ZipRecruiter

Log In

1

Knowledge Management Technical Writer Jobs (NOW HIRING)

Collabera

Technical Writer

Phoenix, AZ · On-site

They are seeking a Technical Writer who will be responsible for creating and reviewing Knowledge Management content to enhance the customer experience and ensure consistency across business units.

Collabera

Technical Writer

Phoenix, AZ · On-site

Job Title: Technical Writer Location: Phoenix, AZ / Salt Lake City, UT / Ft. Lauderdale, FL ... Write clear, concise final content for internal knowledge management system from draft documents as ...

IDS International

Technical Writer

Annapolis, MD · On-site

Job Title Technical Writer Why IDS? IDS believes in resolving conflict, building innovative ... Support knowledge management initiatives to ensure accessibility and usability of documentation

NetApp

Technical Writer

Morrisville, NC · On-site

$129K - $192K/yr

Minimum of 8 years of experience in technical writing, content strategy, knowledge management, information architecture, or a related field. * Demonstrated success leading complex documentation ...

VIVA USA INC

Technical Writer

Spartanburg, SC · On-site

... knowledge-management, or large-scale documentation-standardization initiatives. 3. Experience ... technical-writing/IT certification. Certifications are preferred but will not substitute for ...

Adaptation

Technical Writer - Remote

$40 - $45/hr

We are seeking a mid-level Technical Writer that will be responsible for planning, writing, editing ... Works directly with management, technical, and project staff to develop project and customer-facing ...

next page

Showing results 1-20

All JobsKnowledge Management Technical Writer Jobs

Knowledge Management Technical Writer information

See salary details

$13

$38

$66

How much do knowledge management technical writer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for knowledge management technical writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What is a Knowledge Management Technical Writer?

A Knowledge Management Technical Writer is a professional responsible for creating, organizing, and maintaining documentation that supports the sharing and management of information within an organization. They work closely with subject matter experts to develop clear and concise manuals, guides, FAQs, and other resources that help users understand complex processes or products. Their work ensures that critical knowledge is easily accessible, up-to-date, and effectively communicated to both internal teams and external stakeholders.

What are the key skills and qualifications needed to thrive as a Knowledge Management Technical Writer?

To thrive as a Knowledge Management Technical Writer, you need strong writing, editing, and information organization skills, often supported by a degree in English, Communications, or a related field. Familiarity with content management systems (CMS), knowledge base software, and documentation standards like DITA or Markdown is typically required. Attention to detail, collaboration, and the ability to translate complex information for diverse audiences are standout soft skills in this role. These competencies ensure the creation of clear, accessible documentation that supports organizational learning and efficient knowledge sharing.

How does a Knowledge Management Technical Writer typically collaborate with subject matter experts and other departments?

A Knowledge Management Technical Writer works closely with subject matter experts (SMEs), IT teams, and other departments to gather, verify, and organize technical information. This collaboration often involves conducting interviews, reviewing documentation, and participating in project meetings to ensure content accuracy and relevance. Regular communication helps bridge any knowledge gaps and ensures that the materials produced align with organizational standards and user needs. Building these cross-functional relationships is essential for producing high-quality, accessible documentation and maintaining up-to-date knowledge bases.

What is the difference between Knowledge Management Technical Writer vs Technical Writer?

AspectKnowledge Management Technical WriterTechnical Writer
CredentialsTypically requires a degree in communications, technical writing, or related fields; certifications in knowledge management are a plusUsually holds a degree in technical communication, English, or related areas; certifications in technical writing are common
Work EnvironmentWorks within organizations to develop and manage knowledge repositories, documentation, and internal resourcesCreates user manuals, guides, and documentation for products or services, often for external audiences
Industry UsageCommon in IT, engineering, and corporate sectors focusing on internal knowledge sharingWidely used across technology, manufacturing, and software industries for product documentation

While both roles involve technical writing skills, a Knowledge Management Technical Writer focuses on organizing and maintaining internal knowledge assets, whereas a Technical Writer primarily produces external documentation for products or services.

What cities are hiring for Knowledge Management Technical Writer jobs?

Cities with the most Knowledge Management Technical Writer job openings:

Who are the top companies hiring for Knowledge Management Technical Writer jobs?

The top employers for Knowledge Management Technical Writer jobs are:

What states have the most Knowledge Management Technical Writer jobs?

States with the most job openings for Knowledge Management Technical Writer jobs include:

What are popular job titles related to Knowledge Management Technical Writer jobs?

For Knowledge Management Technical Writer jobs, the most frequently searched job titles are:

Infographic showing various Knowledge Management Technical Writer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $81,001 per year, or $38.9 per hour.

KNOWLEDGE MANAGER / TECHNICAL WRITER

Dallas, TX • On-site

Programmers.io
IT Services • 501 - 1,000 employees
Learn more about Programmers.ioexternal

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Description

Sales One is a proprietary AT&T platform that enables sellers to dynamically create proposals and respond to RFPs. The Knowledge Manager is responsible for developing and maintaining content assets that support our sales enablement tools. This involves creating, refreshing, validating new and existing content in collaboration with product, legal and business partners.

Key Responsibilities

  • Write, edit, optimize and audit Q&A pairs while ensuring 100% accuracy to properly support our searchable database of answers to RFP questions
  • Continuously audit and refresh existing Q&A pairs based on asset management cycle
  • Use and actively contribute to content systems (standards, voice and tone, and messaging)
  • Support other KMs to help write and edit product content to ensure content consistency
  • Collaborate with various stakeholders to understand their knowledge needs
  • Support content quality control
  • Analize metrics to help drive content development prioritization

Skills

  • Bachelor's degree or more in English, History, Journalism, or similar field
  • Familiarity with UX best practices, accessibility, and content system thinking
  • Good understanding of knowledge management tools
  • Portfolio that showcases work
  • Exceptional written and verbal communication skills.
  • Exceptional interpersonal skills and relationship building across complex organizations.
  • Strong collaborator and communicator