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Knowledge Base Analyst Jobs in Michigan (NOW HIRING)

Create and update user guidelines and internal knowledge base articles. * Coordinate with cross ... Analytical troubleshooting and root-cause analysis * Customer-focused support and issue resolution

Senior Service Desk Analyst

Farmington Hills, MI ยท On-site

$20.25 - $27.50/hr

The Senior Service Desk Analyst is responsible for providing advanced technical support ... Contribute to the Knowledge Base with updates to existing articles and generation of new articles ...

Requirements- This is a non-technical, analytical role, this resource will coordinate audits. They ... knowledge base, it's a good group of people that can work on a lot of different things, it's a ...

... our Knowledge Base and reviews and approves knowledge articles written by others._x000D_ Reports defects and design issues to our development teams._x000D_ Works on most complex database related ...

... Knowledge Base, Training Materials, and User/Configuration guides for Supplier Collaboration Portal. โ€ข Support future Supplier Portal feature launches by testing and ensuring quality of supplier ...

... analysis and qualification of the ticket and ensures that the tickets are solved or routed right ... Identifies tickets for Knowledge base * Maintain and support a high availability of Data Center ...

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Knowledge Base Analyst information

What cities in Michigan are hiring for Knowledge Base Analyst jobs?

Cities in Michigan with the most Knowledge Base Analyst job openings:

Infographic showing various Knowledge Base Analyst job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Tier 1 SOC Analyst

Farmington Hills, MI โ€ข On-site

Saanvi Technologies
51 - 200 employees

Contractor

Re-posted 19 days ago


Job description

Tier 1 SOC Analyst role based on the job description provided:
 
 Job Summary – Tier 1 SOC Analyst
- Serve as the initial point of triage and investigation in a 24/7 Security Operations Center (SOC) environment.
- Proactively monitor security events and alerts across endpoints, network, and cloud domains using SIEM and ticketing systems.
- Conduct initial analysis and triage of security incidents, following established playbooks and procedures.
- Escalate incidents to Tier 2, Tier 3 analysts, or SOC leadership as per defined escalation policies.
- Respond to and assist in mitigation and eradication of security threats under guidance from senior analysts.
- Document actions, findings, and incident details clearly and consistently during investigations.
- Support the development of SOC documentation and knowledge base articles.
- Collaborate with Engineering and Operations teams to troubleshoot and improve security detection capabilities.
- Handle sensitive information in compliance with corporate security policies.
- Perform other related duties as assigned to support overall SOC operations.
 
Thanking you 
Jeevan 
Saanvi Technologies
jeevan@saanvi.us

 

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About Saanvi Technologies

Sourced by ZipRecruiter

Saanvi Technologies is a staffing company that specializes in providing IT professionals to businesses. Our employees are experts in their field, and have the skills and experience necessary to help businesses grow and succeed. Saanvi Technologies is dedicated to helping businesses achieve their goals, and they have a proven track record of success. Our employees are qualified and reliable, and they always go above and beyond to meet the needs of their customers.

Company size

51 - 200 Employees

Headquarters location

Farmington, MI, US

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