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Kmi Jobs in Michigan (NOW HIRING)

Plumber / Pipefitter Kalamazoo Mechanical, Inc. (KMI) is looking for skilled plumbers and pipefitters to join our commercial HVAC construction team. If you can perform at a second‑year pipefitter ...

Plumber / Pipefitter Kalamazoo Mechanical, Inc. (KMI) is looking for skilled plumbers and pipefitters to join our commercial HVAC construction team. If you can perform at a second‑year pipefitter ...

Kmi information

See Michigan salary details

$10

$17

$23

How much do kmi jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for kmi in Michigan is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a knowledge management specialist, and why are they important?

To thrive as a Knowledge Management Specialist, you need expertise in information organization, content management, and data analysis, typically supported by a bachelor’s degree in information science or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint, and metadata standards is essential. Strong communication, problem-solving, and stakeholder engagement skills help you effectively capture and disseminate organizational knowledge. These abilities ensure valuable information is accessible, promoting innovation and operational efficiency across the organization.

What are some typical challenges kmi professionals face when implementing knowledge management systems within organizations?

KMI professionals often encounter challenges such as resistance to change from employees, ensuring data quality and consistency, and integrating new knowledge management systems with existing technologies. They must also encourage organizational collaboration and knowledge sharing, which can sometimes be hindered by departmental silos. Successfully addressing these challenges often involves strong communication skills, stakeholder engagement, and ongoing training to maximize user adoption and system effectiveness.

What is a kmi job?

A KMI (Key Management Infrastructure) job typically involves managing cryptographic keys, ensuring secure communications, and maintaining cybersecurity protocols. Professionals in this role work with encryption technologies, key distribution systems, and compliance regulations to protect sensitive data. KMI specialists are often employed in government, military, and corporate sectors where secure information handling is critical.

What is the difference between Kmi vs Mechanical Technician?

AspectKmiMechanical Technician
Required CredentialsTypically requires specialized certifications or training in machinery and systemsOften requires technical diploma or certification in mechanical technology
Work EnvironmentIndustrial settings, manufacturing plants, or maintenance facilitiesFactories, workshops, or maintenance departments
Employer & Industry UsageUsed in industries like manufacturing, energy, and heavy machineryCommon in manufacturing, automotive, and industrial sectors
Common Search & Comparison IntentPeople comparing roles in machinery maintenance and installationIndividuals exploring technical maintenance careers

While both Kmi and Mechanical Technicians work in industrial environments and require technical training, Kmi roles often focus on specialized machinery or systems, whereas Mechanical Technicians typically handle general mechanical repairs and maintenance. Understanding these differences helps job seekers identify the right career path based on their skills and industry focus.

What are popular job titles related to Kmi jobs in Michigan? For Kmi jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Kmi job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $36,906 per year, or $17.7 per hour.

Service Department Director

Kalamazoo Mechanical, Inc.

Kalamazoo, MI

$110K - $140K/hr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago


Job description

Service Department Director
Service Department Director
Description
Kalamazoo Mechanical, Inc. is seeking a high‑caliber Service Department Director to lead our commercial HVAC service division. As a key member of KMI's leadership team, this director will strengthen customer relationships, drive growth and workforce development, and ensure the division's profitability.
KMI is a respected, growing mechanical contractor known for quality workmanship, long‑term client relationships, and a strong commitment to investing in its people.
Experience Requirements (Must Have)
  • Minimum of 5 years' experience as a manager of field service technicians (HVAC preferred)
  • Experience using service‑industry software (dispatching, job costing, CRM, etc.)
  • At least 5 years' experience leading and managing subordinates
  • Customer‑focused and growth‑oriented mindset
  • Comfortable and proficient with common business technologies (MS Office, Excel, PCs, tablets)
  • Quoting and estimating experience for sizeable repair and replacement projects ($20,000+)
Preferred Experience
  • Hands‑on field experience in a technical role
  • HVAC industry experience
  • Experience working in a small‑business environment
Responsibilities & Expectations
  • Provide strong leadership, management, and business oversight for the Service Department
  • Communicate clear performance expectations to technicians and support staff
  • Ensure accountability and compliance through defined processes and training
  • Review cost budgets for service projects and maintenance agreements
  • Own and develop long‑term customer relationships
  • Set team expectations, conduct performance reviews, and recommend compensation updates
  • Confidently engage in customer outreach, sales coordination, and business development efforts
  • Address customer complaints and apply technical knowledge to ensure satisfaction
  • Ensure smooth, timely, and effective internal and external communication
  • Review technician performance and efficiency using service‑management software
  • Train and manage technician use of service software tools
  • Promote team cohesion, alignment, and morale
  • Plan and lead effective, well‑run staff meetings
  • Ensure quality control through training, process improvement, inspection, and accountability
Leadership & Interpersonal Traits
  • Calm under pressure — Service work is dynamic, with periods of heavy demand
  • Positive, can‑do attitude — There is a solution; supported by a strong leadership team, you will find it
  • High accountability — Owns outcomes; supports the team publicly and coaches privately
  • Team player — Strong leaders are also great listeners and collaborators
  • Process‑oriented and solutions‑focused — When problems arise, systems are improved
  • Clear communicator — Especially when giving direction, feedback, or setting priorities
  • Coaching mindset — Invested in developing technicians, not just dispatching them
  • Fair and consistent — Avoids favoritism and builds trust through consistency
  • Customer‑savvy and diplomatic — Especially when delivering difficult news
  • Adaptable — Comfortable with changing priorities, schedules, and customer needs
Benefits
  • Competitive salary: $110,000–$140,000
  • Company vehicle
  • 401(k) and retirement plan
  • Health insurance
  • Health savings account (HSA)
  • Flexible spending account (FSA)
  • Paid time off
  • Employee referral program
Job Type: Full‑time
Kalamazoo Mechanical, Inc. is an equal‑opportunity employer.


Compensation details: 110000-140000 Hourly Wage


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