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Kite Jobs (NOW HIRING)

Black Kite

Digital Customer Success Manager

Boston, MA

$80K - $100K/yr

Black Kite is defining the TPCRM market, and our customers rely on us to give them a complete, true understanding of their cyber ecosystem risk. As our customer base grows, so does the need to ...

Kite Pharma

Automation Engineer III

Frederick, MD · On-site

Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are ...

Black Kite

Digital Customer Success Manager

Boston, MA · On-site +1

$80K - $100K/yr

Black Kite is defining the TPCRM market, and our customers rely on us to give them a complete, true understanding of their cyber ecosystem risk. As our customer base grows, so does the need to ...

Kite Pharma

Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are ...

Kite Pharma

Maintenance Tech II

Santa Monica, CA · On-site

Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are ...

Kite Pharma

Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are ...

Kite Pharma

Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are ...

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All JobsKite Jobs

Kite information

See salary details

$59.5K

$71.3K

$87K

How much do kite jobs pay per year?

As of Jun 19, 2026, the average yearly pay for kite in the United States is $71,250.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a Kite job?

A Kite job typically refers to a role related to kite design, manufacturing, or instruction, such as a kiteboarding instructor, kite designer, or technician. These professionals may work in the sports, aerospace, or recreational industries, focusing on activities like teaching kite flying, testing prototypes, or crafting high-performance kites. Responsibilities can vary depending on the industry, but they often involve safety training, product development, and hands-on experience with kites.

What are kite jobs?

Kite jobs typically refer to roles related to the design, manufacture, sale, or instruction of kites. This can include kite designers, kite makers, event organizers for kite festivals, or instructors who teach kite flying. People in these jobs may work for kite manufacturing companies, hobby stores, or as independent creators and educators. These roles often require creativity, technical skill, and a passion for outdoor activities. Kite jobs can be seasonal and may involve travel to different locations for events or demonstrations.

What are some common challenges faced by professional kite designers, and how can they be addressed?

Professional kite designers often face challenges related to balancing aerodynamic performance, material durability, and visual appeal. Collaborating closely with engineers, manufacturers, and test pilots is crucial to ensure the kite meets safety and performance standards while staying within budget constraints. Regular prototyping and field testing help identify and resolve issues early in the design process. Staying current with new materials and manufacturing techniques can also provide a competitive edge and help overcome common design limitations.

What is the difference between Kite vs Drone Operator?

AspectKiteDrone Operator
Required CredentialsBasic knowledge of kite flying, safety awarenessFAA certification or drone pilot license, technical skills
Work EnvironmentOutdoor, open spaces, recreational or promotional eventsIndoor or outdoor, various industries including filming, inspection
Industry UsageRecreation, sports, marketingMedia, agriculture, infrastructure inspection

While both roles involve flying objects in outdoor settings, a Kite is a simple, non-motorized flying device used mainly for recreation or marketing, requiring minimal certification. A Drone Operator controls powered, often camera-equipped drones, requiring certifications and technical skills for various professional applications.

What are the key skills and qualifications needed to thrive as a Kite Designer, and why are they important?

To thrive as a Kite Designer, you need a solid understanding of aerodynamics, materials science, and design principles, often supported by a degree in engineering, design, or a related field. Familiarity with CAD software, prototyping tools, and wind tunnel testing systems is typically required. Strong creativity, attention to detail, and problem-solving abilities help in designing innovative and functional kite models. These skills ensure the creation of safe, efficient, and appealing kites that perform well and meet customer or client expectations.
More about Kite jobs
What cities are hiring for Kite jobs? Cities with the most Kite job openings:
What states have the most Kite jobs? States with the most job openings for Kite jobs include:
What job categories do people searching Kite jobs look for? The top searched job categories for Kite jobs are:
Kite jobs near you
Infographic showing various Kite job openings in the United States as of June 2026, with employment types broken down into 60% Full Time, 30% Part Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $71,250 per year, or $34.3 per hour.
Digital Customer Success Manager

Digital Customer Success Manager

Black Kite

Boston, MA

$80K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

Job description

Black Kite is defining the TPCRM market, and our customers rely on us to give them a complete, true understanding of their cyber ecosystem risk. As our customer base grows, so does the need to deliver a great experience at every tier.

This is a new role, and it comes with real ownership. The Digital Customer Success Manager, reporting to the Director of Customer Success Operations, will build and lead Black Kite's tech touch program from the ground up, using the tools and infrastructure we have already established, including Vitally, to create the playbooks, automation, and digital journeys that make our tech touch customers successful without requiring high-frequency direct engagement. If you are someone who gets excited about designing systems that scale, connecting the right message to the right customer at the right moment, this role was built for you.

You will also be the human behind the program. When a customer in the tech touch segment needs direct support or shows signs of risk, you step in. You know when automation is enough and when it is not.

Your Impact

  • Design and own Black Kite's tech touch customer program, building it into a scalable, repeatable motion that delivers real value without a high-touch model.

  • Build and continuously improve playbooks, automation workflows, and communication sequences in Vitally, mapping platform capabilities to customer outcomes at each stage of the lifecycle.

  • Configure and refine health scores and risk signals for the tech touch segment so the right customers get attention at the right time.

  • Monitor the segment proactively and serve as the named escalation point for any customer flagged as at risk or in need of direct support.

  • Keep the program current as the Black Kite platform evolves, ensuring every automated touchpoint reflects accurate, relevant product guidance.

  • Surface patterns and insights from the tech touch segment to inform retention strategy, product feedback loops, and broader CS team process.

  • Collaborate with the wider CS team to share what is working and help raise the bar on how we engage customers at scale.

  • Increase customer health scores, engagement, and overall retention within the tech-touch segment.

What You Bring

  • 2+ years in a customer success, customer operations, or lifecycle marketing role in a B2B SaaS environment, with demonstrated ownership of scaled or digital programs.

  • Hands-on experience building or managing programs in a CS platform like Vitally, Gainsight, or ChurnZero, including playbook creation, health scoring, and automation.

  • A builder mindset. You are comfortable starting with a blank canvas, making decisions with imperfect information, and iterating quickly.

  • Comfortable leveraging AI tools to enhance digital CS workflows, whether that's using AI to draft and optimize customer communication sequences, summarize health signals, generate playbook content, or identify at-risk accounts. You don't need to be a prompt engineer, but you approach AI as a practical productivity multiplier and are curious about where it's heading in the CS space.

  • Strong judgment about when a digital touchpoint is enough and when a customer needs a real conversation.

  • Clear, confident communication skills. When you do engage directly, you represent Black Kite well.

  • Working knowledge of or genuine interest in cybersecurity, third-party risk, or compliance. Prior experience in the space is a plus.

The expected base salary range for this role is $80,000-100,000 per year. Compensation at Black Kite is more than just base pay — we offer a total rewards program that includes performance-based bonuses, equity, flexible healthcare options, paid time off, and retirement savings programs. The annual base salary range for this position represents a nationwide market range and reflects a broad spectrum of salaries for this role across the United States. Actual compensation will depend on factors such as qualifications, skills, experience, and the scope, complexity, and location of the role.

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