Kitchen Helper Jobs in Kitchener, ON (NOW HIRING)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Reporting to the Sous Chefs, a Premium Cook is a key member of the culinary team, responsible for assisting all aspects of premium culinary operation. This role demands a passionate and experienced culinary professional with culinary skills, a keen eye for detail, and the ability to thrive in a fast-paced, high-pressure environment. Premium Cooks will assist in culinary operations, food prep and production, and ensure consistent delivery of high-quality food across all TD Coliseum food service areas.

This role pays an hourly rate of $22.00 CAD

Benefits for Part-Time roles: Pension matching

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

TD Coliseum in Hamilton, ON - $280 million renovation. The project will transform the facility into an 18,000-seat capacity venue with a reimagined facade, premium seating, enhanced acoustics, improved sightlines, upgraded concourses, optimized clubs and suites and artist lounges.

The newly modernized venue will join a rapidly growing southwestern Canadian marketplace with the ability to accommodate larger shows alongside Toronto's Scotiabank Arena. Opening in Fall 2025.

• Provides a two-way line of communication between BOH & FOH during events, expediting food to events.
• Maintain sanitation and quality controls of food standards for culinary department.
• Follow and maintain set culinary department standards and kitchen guidelines.
• Maintains quality, consistency, event set ups & breakdowns are in line with event needs.
• Approach all encounters with guests and employees in a friendly and service-oriented manner.
• Always comply with company standards and regulations to encourage safe and efficient facility operations.
• Have thorough working knowledge of recipes and preparation skills required to produce food according to facility standards.
• Ensure the completion of necessary food and station preparations prior to events to ensure that guests are served promptly and efficiently.
• Assists in the food preparation for Catering, Concessions, Commissary Kitchen as well as other depts as required, following specifications of Banquet Event Orders.
• Assist the team, make sure catering items are completed on time as per set standards.
• Maintains the "Clean as You Go" Policy. policy. Be responsible for maintaining the sanitation and cleaning schedule of the kitchen.
• Keeps all storage areas neat, orderly, and clean.
• Responsible for cleanliness and sanitation of individual work area and kitchen, including equipment, counters, tools, waste areas, etc.
• Assist with the breakdown of commissary kitchens/concession stands/concession spaces and kitchen line, ensuring proper storage of food and equipment at the end of each meal period following food safety and sanitation regulations.
• Coordinate with the kitchen staff, ensuring efficient workflow and adherence to recipes and standards.
• Follow company policies and procedures. Performs other duties as assigned

• Minimum of 2 years of experience as a cook or similar role, preferably in a high-volume environment such as a stadium, hotel, catering or large restaurant.
• Strong knowledge of culinary techniques, food safety, sanitation practices, maintain food safety, sanitation and standards set by the company and the local health department.
• Excellent organizational and time-management skills.
• Ability to work in a fast-paced and demanding environment. Strong communication and interpersonal skills.
• Support and help with culinary operation, and any other special request by Chefs on duty.
• Results oriented individual with the ability to meet job requirements as a premium cook.
• Excellent organizational, planning, communication and inter-personal skills.
• Ability to undertake and complete multiple tasks.

Skills and Abilities:

• Ability to use and maintain basic food service and kitchen equipment.
• Ability to train others in the use of basic food service and kitchen equipment.
• Ability to interact with all levels of staff
• Ability to quickly identify problems and resolve them Excellent organizational and planning skills.
• Strong customer service orientation Excellent communication and interpersonal skills.
• Ability to work with limited supervision.
• Ability to interact with all levels of staff including management and peers.
• Creative and ability to create unique dining experiences
• Ability to be creative with food presentations and maintain a quality product.
• Ability to maintain local Health Codes and sanitation.
• Ability to be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.
• Ability to work hours as dictated by the event schedule, including nights, weekends, holidays and longer hours as required.

Other Qualifications:

• Food Safety Certification required.

Physical Demands :

• While performing the duties of this job, the employee is regularly required to stand and walk, work in hot and cold environment, employee must regularly lift and/or move up to 50 pounds. Standing, walking, exposure to temperature changes, dust, fumes, or gases, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying/pushing/pulling up to 50lbs on occasion, folding/unfolding, talking, hearing, and seeing.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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