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Kin Insurance Jobs in Virginia (NOW HIRING)

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Kin Insurance information

See Virginia salary details

$37.2K

$82.1K

$121.4K

How much do kin insurance jobs pay per year?

As of Sep 5, 2026, the average yearly pay for kin insurance in Virginia is $82,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,900.00 and $98,200.00 per year, depending on experience, location, and employer.

What is Kin Insurance?

Kin Insurance is a technology-driven insurance company that specializes in providing homeowners insurance, particularly in areas that are prone to natural disasters like hurricanes and floods. By leveraging data and technology, Kin streamlines the insurance process, offering quotes and policies directly to consumers online. Their approach aims to make insurance more affordable and accessible while maintaining high levels of customer service. Kin Insurance is known for its transparency, easy-to-use platform, and tailored coverage options.

What are the key skills and qualifications needed to thrive as an insurance agent at Kin Insurance?

To thrive as an Insurance Agent at Kin Insurance, you need a solid understanding of insurance products, risk assessment, and relevant state licensing. Familiarity with customer relationship management (CRM) systems, quoting software, and digital underwriting tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and a customer-centric mindset set top performers apart. These skills ensure agents can effectively match clients with suitable coverage, provide excellent service, and drive business growth in a competitive insurance market.

What are some common challenges faced by customer service representatives at Kin Insurance, and how are they addressed?

Customer service representatives at Kin Insurance often encounter challenges such as assisting customers with complex policy questions, navigating claim processes, and handling high call volumes during peak seasons like hurricane season. To address these, Kin provides comprehensive training on insurance products and claims procedures, encourages collaborative problem-solving among team members, and utilizes modern customer support tools to streamline communication. The supportive team environment and ongoing professional development help representatives effectively manage these challenges while maintaining excellent customer satisfaction.

What is the difference between Kin Insurance vs Insurance Agent?

AspectKin InsuranceInsurance Agent
Required CredentialsLicensing in specific states, insurance licenseState licensing, often multiple licenses depending on products
Work EnvironmentCorporate office or remote, focused on customer service and policy managementIndependent or agency-based, client-facing, sales-oriented
Employer & Industry UsageInsurance companies, direct-to-consumer modelInsurance agencies, brokerages, multiple carriers
Common Search & ComparisonCompany-specific roles, customer service, claims processingSales, policy selling, client consultations

While Kin Insurance primarily employs roles focused on customer service, claims, and policy management within its own company, Insurance Agents typically work independently or for agencies, selling policies across multiple carriers. Both roles require licensing and industry knowledge, but their work environments and responsibilities differ significantly.

What are popular job titles related to Kin Insurance jobs in Virginia?

For Kin Insurance jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Kin Insurance jobs in Virginia look for?

The top searched job categories for Kin Insurance jobs in Virginia are:

Kin Insurance jobs near you
Infographic showing various Kin Insurance job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,088 per year, or $39.5 per hour.

Part-Time Temporary Customer Support Specialist (Bilingual English & Spanish)

Trilogy Federal

Arlington, VA • Remote

$20/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Trilogy Federal is looking for a Part-time Temporary Customer Support Specialistto support an important six-month project that assesses customer satisfaction with the burial and memorial benefits offered by the National Cemetery Administration (NCA). Trilogy will administer a suite of four customer satisfaction surveys, sent to next of kin, which helps NCA assess its compliance with its mission to ensure a dignified final resting place for those who are eligible for VA burial and memorial benefits. The feedback from respondents serves to improve NCA policy, planning, and operational efforts as it relates to the quality of the services provided to Veterans and their families. We are looking for skilled candidates to work 100% remotely with backgrounds in call center support, customer service, administrative assistance, and more. The main functions of the Customer Support Specialist will be to respond to next of kin questions about the surveys (via phone calls and email) and ensure high survey response rates. Training will be provided. If you would like to be part of the team to assist NCA with improving the quality and delivery of memorial services, please apply now.  

The position is remote but requires onsite training, so only candidates in the D.C. Metro Area will be considered.

Primary Responsibilities:
  • Answer/respond to phone calls and emails from next-of-kin with questions regarding VA surveys. 
  • Deliver best-in-class customer service support on behalf of Trilogy. 
  • Troubleshoot issues and provide answers related to the surveys for speedy resolution. 
  • Use provided training materials to correctly answer questions.  
  • Determine whether a call should be escalated, as appropriate, if unable to resolve directly. 
  • Ensure total compliance with all company policies and government regulations.  
  • Maintain required documentation. 
  • Perform other related duties as required by management. 
Minimum Requirements:
  • Bilingual communication skills; fluent in English and Spanish (written and spoken) to answer/respond to phone calls and emails from next-of-kin with questions in Spanish regarding VA surveys.  
  • High School Diploma or Equivalent. 
  • At least 4 years of professional office-based work. 
  • The ability to work a 4-hour shift daily for approximately 6.5 months. Current available shifts include: 
    • Monday-Fridayfrom 9am-1pm ET 
    • Monday-Friday from 1pm-5pm ET 
  • Excellent verbal and written communication skills: the ability to speak effectively and warmly to Veterans from a variety of backgrounds. 
Preferred Qualifications:
  • Understanding or experience working with VA strongly desired 
$20 - $20 an hour
This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance.
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