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Keyholder Retail Jobs in Connecticut (NOW HIRING)

Retail PT Keyholder, New Canaan, CT

New Canaan, CT · On-site

$14.75 - $19.50/hr

Job Title Retail PT Keyholder, New Canaan, CT Who We Are: At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are taking the ...

Retail PT Keyholder, New Canaan, CT

New Canaan, CT · On-site

$14.75 - $19.50/hr

Job Title Retail PT Keyholder, New Canaan, CT Who We Are: At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are taking the ...

Retail PT Keyholder, New Canaan, CT

New Canaan, CT · On-site

$14.75 - $19.50/hr

Job Title Retail PT Keyholder, New Canaan, CT Who We Are: At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are taking the ...

Keyholder, Greenwich

Greenwich, CT · On-site

$15.75 - $19.75/hr

Hill House is seeking a Keyholder to help lead the retail team at our store in Greenwich,CT and become a pivotal part of our Hill House family. In this role, you'll serve not only as a brand ...

Retail Keyholder (Store 6438)

New Britain, CT · On-site

$15.25 - $20/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 5129)

North Haven, CT · On-site

$14.75 - $19.50/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 607)

Norwalk, CT · On-site

$14.75 - $19.50/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 4243)

Trumbull, CT · On-site

$14.50 - $19.25/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 7857)

Norwalk, CT · On-site

$14.75 - $19.50/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 0608)

Meriden, CT · On-site

$14.50 - $19.25/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 2488)

Hartford, CT · On-site

$15 - $19.75/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 607)

Norwalk, CT · On-site

$14.75 - $19.50/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 0608)

Meriden, CT · On-site

$14.50 - $19.25/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 6438)

New Britain, CT · On-site

$15.25 - $20/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 4243)

Trumbull, CT · On-site

$14.50 - $19.25/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 4070)

Milford, CT · On-site

$14.75 - $19.50/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 5821)

Torrington, CT · On-site

$14.25 - $19/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 4836)

Bristol, CT · On-site

$14.75 - $19.50/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 5821)

Torrington, CT · On-site

$14.25 - $19/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

Retail Keyholder (Store 4836)

Bristol, CT · On-site

$14.75 - $19.50/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

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Keyholder Retail information

What is a keyholder retail?

Keyholder Retail employees are staff members in retail stores who are entrusted with the keys to the store and have additional responsibilities beyond those of regular sales associates. They often open or close the store, handle cash management, and may oversee operations in the absence of a manager. Keyholders are expected to demonstrate leadership, ensure store security, and provide excellent customer service. Their role is critical for smooth daily operations and maintaining store standards.

What are the key skills and qualifications needed to thrive as a keyholder in retail?

To thrive as a Keyholder in Retail, you need experience in retail operations, basic cash handling skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security protocols is typically required. Leadership, reliability, and strong communication are essential soft skills for managing shifts and guiding team members. These skills and qualities are vital to ensure smooth store operations, maintain security, and deliver excellent customer service when in charge.

What are some common challenges faced by keyholder retail employees, and how can they be managed effectively?

Keyholder Retail employees often encounter challenges such as balancing customer service duties with opening and closing responsibilities, managing cash handling procedures, and responding to unexpected issues like staff shortages or security concerns. To manage these effectively, strong organizational skills, clear communication, and the ability to remain calm under pressure are essential. Many keyholders find success by proactively planning their shifts, maintaining open lines of communication with store management, and staying up-to-date with store policies and procedures.

What is the difference between Keyholder Retail vs Sales Associate?

AspectKeyholder RetailSales Associate
CredentialsHigh school diploma, experience in retailHigh school diploma, entry-level
Work EnvironmentSupervisory role, opening/closing storeCustomer service, assisting shoppers
Employer UsageRetail stores, boutiques, department storesRetail stores, malls, specialty shops
Search IntentManagement, leadership, responsibilitiesCustomer service, sales, support

In summary, a Keyholder Retail typically has supervisory responsibilities and may open or close the store, while a Sales Associate focuses on customer service and sales support. Both roles are essential in retail environments but differ in scope and responsibilities.

What qualifications do you need to be a keyholder retail?

To be a retail keyholder, candidates typically need previous retail or customer service experience, strong communication skills, and reliability. Some employers may require a high school diploma or equivalent, and the ability to operate cash registers and basic store equipment. Leadership qualities and the ability to handle opening or closing responsibilities are also important.

What cities in Connecticut are hiring for Keyholder Retail jobs?

Cities in Connecticut with the most Keyholder Retail job openings:

Infographic showing various Keyholder Retail job openings in Connecticut as of August 2026, with employment types broken down into 66% Full Time, 29% Part Time, 2% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Retail PT Keyholder, New Canaan, CT

New Canaan, CT • On-site

Framebridge
Retail • 201 - 500 employees

$14.75 - $19.50/hr

Other

PTO

Re-posted 28 days ago


Framebridge rating

5.7

Company rating: 5.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Job Title
Retail PT Keyholder, New Canaan, CT
Job Description
Who We Are:
At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are taking the market and expanding the market for custom framing, all while building a beloved brand associated with celebrating the best moments in life. In order to fulfill our mission, we have to build a great team across a number of disciplines - ecommerce, retail, design, and manufacturing.
We are a growing consumer based business operating online and in retail stores. We deliver high-quality custom products at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.
As a team member of Framebridge you will:
Show Pride
We stand behind our work, we sweat the details, and we strive for continuous improvement every day. We're proud to frame the things you love, and show pride in our product and craftsmanship.
Embrace Challenges Together
We embrace challenges with creative solutions and we know that collaboration is the only way to succeed. We set big goals and keep raising the bar together.
Adapt & Act
We are creative and solution-oriented, flexible, and proactive. We adapt and act quickly, embracing an environment of constant change.
Make It Special
We search everyday for opportunities to make our product and experience special. When you are building a business where every piece is priceless, making it special is core.
Build to Last
We are building a product and a business that are built to last. We work every day to build lasting relationships within our team and with our customers.
As a Retail Keyholder of Framebridge you will:
  • Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
  • Support onboarding and training great retail team members
  • Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met
  • Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members
  • Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same
  • Answer questions and troubleshoot issues using sound judgment
  • Offer suggestions to innovate and improve our retail experience
  • Help Framebridge deliver on our 100% happiness guarantee
  • Work a flexible schedule including evenings and weekends that meet the needs of the business
Who you are:
  • Experience as a key holder in a customer service, retail, or hospitality role
  • An engaging personality with strong influence, interpersonal, communication, and relationship-building skills
  • Interest in design and excitement to work in a creative environment
  • Quick and eager learner of new tools, technology, products, and processes
  • Great time-management, organizational, and problem-solving skills
  • Adaptability and willingness to work flexible hours, including evenings and weekends
  • Degree in art, design, marketing or relevant fields preferred but not required
Benefits/ Perks:
  • Paid time off
  • Paid Holidays
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Frame discount and Free Frame codes
  • Contests and Incentives
  • Commuter benefits
  • And more

Framebridge, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Framebridge may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. We make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristic protected by federal, state or local laws.
Time Type
Part time
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

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