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Keyholder Associate Jobs in Michigan (NOW HIRING)

Keyholder Location: Charlevoix, MI Please note: This position runs through the end of December ... Retail store associates should maintain a flexible schedule and be available when needed at the ...

Keyholder Location: Charlevoix, MI Please note: This position runs through the end of December ... Retail store associates should maintain a flexible schedule and be available when needed at the ...

Keyholder

Lansing, MI · On-site

$14.25 - $17.75/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Roseville, MI · On-site

$12.75 - $16/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Lansing, MI · On-site

$14.25 - $17.75/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Novi, MI · On-site

$13.25 - $16.50/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Grand Rapids, MI · On-site

$13.50 - $16.75/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Roseville, MI · On-site

$12.75 - $16/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Novi, MI · On-site

$13.25 - $16.50/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Roseville, MI

$12.75 - $16/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Roseville, MI · On-site

$12.75 - $16/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Lansing, MI · On-site

$14.25 - $17.75/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Roseville, MI

$12.75 - $16/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Lansing, MI · On-site

$14.25 - $17.75/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Novi, MI

$13.25 - $16.50/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Novi, MI · On-site

$13.25 - $16.50/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Keyholder

Grand Rapids, MI · On-site

$13 - $16.25/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... Associate discount 50%, additional monthly discount coupon, mental health resources, sick time ...

Retail Sales Associate Keyholder

Auburn Hills, MI · On-site

$14.25 - $16/hr

... Keyholder of our store located at Great Lakes Crossing Mall in Auburn Hills, MI. As part of the ... sales associates to provide customer service to support sales growth; assisting with inventory ...

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Keyholder Associate information

What is a keyholder associate?

Keyholder Associates are retail employees who are entrusted with keys to the store and have responsibilities that go beyond those of regular sales associates. They typically help open or close the store, ensure security procedures are followed, and may be responsible for handling cash deposits or safe counts. Keyholder Associates often act as a supervisor in the absence of management, helping to resolve customer issues and support the sales team. This role requires trustworthiness, leadership skills, and knowledge of store operations.

What does a keyholder associate do?

As a Keyholder Associate, you are entrusted with additional responsibilities beyond those of a standard sales associate. You will often open or close the store, handle cash management, and ensure store security. Additionally, you may supervise team members during your shift, assist with resolving customer issues, and help implement store policies. This role serves as a stepping stone to higher leadership positions, as it gives you experience in managing operations and supporting the store manager.

What are the key skills and qualifications needed to thrive as a keyholder associate?

To thrive as a Keyholder Associate, you need experience in retail operations, cash handling, and basic supervisory skills, often complemented by a high school diploma or equivalent. Familiarity with POS systems, inventory management tools, and store security protocols is typically required. Strong communication, reliability, and leadership abilities set standout Keyholder Associates apart, enabling them to motivate teams and handle customer concerns. These skills ensure efficient store operations, secure asset management, and a positive customer experience, which are vital for retail success.

What is the difference between Keyholder Associate vs Sales Associate?

AspectKeyholder AssociateSales Associate
CredentialsHigh school diploma, sometimes retail certificationsHigh school diploma or equivalent
Work EnvironmentRetail stores, often responsible for opening/closingRetail sales floor, customer service
Employer UsageCommonly used in retail chains, especially for leadership rolesWidespread in retail, entry-level to experienced roles
Search/Comparison IntentUnderstanding responsibilities and differences in retail rolesExploring retail job options and roles

The Keyholder Associate typically has additional responsibilities like opening and closing the store, requiring some leadership skills, whereas a Sales Associate primarily focuses on customer service and sales. Both roles are common in retail environments and often share similar credentials, but the Keyholder Associate often acts as a supervisor in the absence of management.

What are the most commonly searched types of Keyholder jobs in Michigan?

The most popular types of Keyholder jobs in Michigan are:

What cities in Michigan are hiring for Keyholder Associate jobs?

Cities in Michigan with the most Keyholder Associate job openings:

Retail Keyholder

Charlevoix, MI


Cherry Republic
Retail • 201 - 500 employees

8.8

Company rating: 8.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

21st of 443 rated food and drinks producers

Good employer

Paid breaks

Uninterrupted breaks


$17/hr

Full-time

Re-posted 26 days ago


Job description

Job Title: Keyholder
Location: Charlevoix, MI
Please note: This position runs through the end of December.

Summary of Position:
Cherry Republic’s Retail Keyholder assists with the coordination of training staff, shipment of goods, arrangement of store layout, opening and closing procedures and providing overall support to the Retail Store / Management.
Essential Duties and Responsibilities:
Includes the following. As with any job, other duties may be assigned to you as appropriate.
  • To assist the Retail Management as directed while accomplishing operational and customer service-oriented tasks and responsibilities.
  • Supervise retail staff, including cashiers and other ambassadors working on the floor.
  • Continuous enforcement of Cherry Republic customer service expectations, leading by example.
  • Able to follow and enforce policy and procedures with a strong desire to provide quality customer service with a positive attitude.
  • Ensure merchandise is clean and ready to be displayed.
  • Maintain floor inventory, store should look full.
  • Ensure promotions are accurate and merchandised to company standards.
  • Manage the store and property when Manager is away, serve as a second set of eyes.
  • Assists with special events in store and companywide.
  • Cash Handling and Register Balancing – monitor sales staff daily when on the sales floor.
  • Continually work towards and supervise employees to monitor the appearance of Retail Store amp; Tasting Room and grounds.
  • Enforce Service from the Heart (SFTH), The Proven Process and training by customer service guidelines Able to apply company values to resolve issues.
  • Able to perform Ship from Store (SFTS) and Acumatica orders.
Supervisory Responsibilities
Serves as lead person for retail staff of 10 – 40 employees when Management and supervisor(s) are unavailable.
Skills You Need
  • Ability to complete tasks, meet deadlines and solve problems.
  • Excellent written and verbal skills.
  • Detail oriented and technically adept.
  • Strong attention to detail and ability to keep records and files organized.
  • Ability to multi-task various projects and staff members.
  • Understanding of Shopify, and basic email etiquette.
  • Able to deliver superior customer service.
  • Solid understanding of Cherry Republic’s culture.
  • Ability to work within a TEAM.

Qualifications for the Job -To perform this job successfully, you must be able to perform each essential Duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability you are required to possess.

Educational Requirements - High School Diploma or GED required, previous retail experience in a retail setting preferred.
Language Requirements- Ability to read. Ability to effectively present information and respond to questions from groups of clients, customers, managers and the general public.
Computer Skills – To perform this job successfully, you should have knowledge of our Point of Sale (POS) system including SFTS, mail order software (Acumatica).
Physical Requirements - Ability to be on foot for long periods of time walking on the sales floor with the stamina to stand stationary when using the POS system. Frequently lifting 25 lbs. or more throughout an 8-hour shift. Must be able to reach, bend, crouch, and use a ladder and tools to create displays. Frequent bagging and gift boxing when cashiering. Occasional outside maintenance is required (i.e. snow shoveling, sweeping).
Reasoning Ability - Ability to communicate accurately, timely, and thoroughly to customers and staff.
Your Work Environment
The work environment characteristics described here are representative of those you would encounter while performing the essential functions of this job. Should you have a disability, the company may make reasonable accommodations to allow you to perform the essential functions. Retail store associates should maintain a flexible schedule and be available when needed at the store. Should be able to lift up to 25lbs and stand for long periods of time. Shoveling snow in winter, climb ladder when necessary to a height of 12'.


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