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Key Holder Jobs in Raleigh, NC (NOW HIRING)

Williams-Sonoma

Lead Sales (Key Holder)

Cary, NC · On-site

Overview of the Lead, Sales (Key Holder) role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover ...

Lovisa

Retail Keyholder - Streets at Southpoint

Durham, NC · On-site

$14 - $18.50/hr

The Key Holder Role: The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers.

Hollywood Feed

Retail Keyholder

Cary, NC · On-site

$15.50 - $19/hr

Third Key Holder Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who ...

Shoe Station

Assistant Store Manager

Garner, NC · On-site

$16.15/hr

In this full-time role, you'll act as a key holder, lead by example, and help drive a fun, customer-first store environment. What You'll Do: * Open and close the store as a key holder * Support the ...

Shoe Station

Assistant Store Manager

Garner, NC · On-site

$16.15/hr

In this full-time role, youll act as a key holder, lead by example, and help drive a fun, customer-first store environment. What You'll Do: * Open and close the store as a key holder * Support the ...

Torrid

Keyholder

Smithfield, NC

$12 - $15.25/hr

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees.

New

Torrid

Keyholder

Holly Springs, NC

$12 - $15.25/hr

Description At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but ...

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Showing results 1-20

All JobsKey Holder JobsKey Holder Jobs in Raleigh, NC

Key Holder information

See Raleigh, NC salary details

$8

$13

$17

How much do key holder jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for key holder in Raleigh, NC is $13.76, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $15.05 per hour, depending on experience, location, and employer.

What is the difference between Key Holder vs Sales Associate?

AspectKey HolderSales Associate
CredentialsHigh school diploma; experience in retailHigh school diploma; entry-level
Work EnvironmentSupervises staff, manages store operationsAssists customers, stocks shelves
Employer UsageRetail stores, especially in supervisory rolesRetail stores, customer service roles

The Key Holder typically has more responsibilities, including opening/closing the store and supervising staff, compared to a Sales Associate who focuses on customer service and sales. Both roles are common in retail, but the Key Holder often acts as a supervisor without full management authority.

What Is the Job Description of a Key Holder?

As a key holder, you are responsible for opening and closing a store, but usually have additional responsibilities. A key holder is a generally a supervisor or a manager, trusted to lock the store at night, perform cash drops, and open the store when other management is not available. Other duties depend on the position and the particular needs of the retail location. Most management employees deal with administrative aspects of business, such as ordering new merchandise, hiring, and training.

What are Key Holders?

Key Holders are retail employees who are entrusted with keys to the store and are responsible for opening and closing the location. In addition to typical sales associate duties, they may oversee store operations in the absence of a manager, handle cash deposits, and ensure security procedures are followed. Key Holders often assist with training new staff and provide customer service while maintaining store standards. This role is a step above entry-level positions and is commonly seen as a pathway to management.

What are some common challenges Key Holders face when balancing opening or closing duties with customer service responsibilities?

Key Holders often juggle the responsibility of managing store security and cash handling during opening or closing shifts while also providing excellent customer service. Balancing these tasks can be challenging, especially during busy periods when customers need assistance and operational tasks must be completed on time. Effective time management and clear communication with team members are crucial for ensuring that all procedures are followed without compromising the customer experience. Many Key Holders also develop strong multitasking skills and learn to prioritize tasks efficiently, which are valuable assets for career advancement within retail management.

What are the key skills and qualifications needed to thrive as a Key Holder, and why are they important?

To thrive as a Key Holder, you typically need experience in retail or customer service, basic cash handling skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security procedures is commonly required. Strong leadership, reliability, and effective communication set standout Key Holders apart. These abilities are crucial for ensuring smooth store operations, supporting team members, and maintaining a secure and customer-friendly environment.
More about Key Holder jobs
What cities near Raleigh, NC are hiring for Key Holder jobs? Cities near Raleigh, NC with the most Key Holder job openings:
Key Holder jobs near you
Infographic showing various Key Holder job openings in Raleigh, NC as of June 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,629 per year, or $13.8 per hour.
Lead Sales (Key Holder)

Lead Sales (Key Holder)

Williams-Sonoma

Cary, NC • On-site

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Williams-Sonoma rating

6.5

Company rating: 6.5 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

Job description

Job Description
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About theTeam
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Lead, Sales (Key Holder) role
You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.
Responsibilities
• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
Physical Requirements
• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

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