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Key Holder Jobs in Raleigh, NC (NOW HIRING)

Urban Outfitters

Urban Outfitters Key Holder

Durham, NC · On-site

$15/hr

Key Holders support the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine customer connections. Role ResponsibilitiesBrand ...

Kendra Scott

Retail Key Holder

Raleigh, NC · On-site

$14.25 - $19/hr

Position Overview As a Key Holder, you support the Store Leadership Team by rocking out strong WAM (WOW Awareness Manager) segments and ensuring a WOW guest experience! You assist with daily ...

Belk

Key Holder Associate - Full Time

Smithfield, NC · On-site

$13 - $14.75/hr

As a Key Holder, you will drive store sales and metrics by supporting the leadership team with store opening and closing coverage. The Key Holder is an hourly associate role with active leadership ...

Belk

Key Holder Associate - Full Time

Smithfield, NC · On-site

$13 - $14.75/hr

As a Key Holder, you will drive store sales and metrics by supporting the leadership team with store opening and closing coverage. The Key Holder is an hourly associate role with active leadership ...

Kendra Scott

Retail Key Holder

Raleigh, NC

$14.25 - $19/hr

Position Overview As a Key Holder, you support the Store Leadership Team by rocking out strong WAM (WOW Awareness Manager) segments and ensuring a WOW guest experience! You assist with daily ...

Kendra Scott

Retail Key Holder

Durham, NC · On-site

$14 - $18.50/hr

Position Overview As a Key Holder, you support the Store Leadership Team by rocking out strong WAM (WOW Awareness Manager) segments and ensuring a WOW guest experience! You assist with daily ...

Kendra Scott

Retail Key Holder

Durham, NC

$14 - $18.50/hr

Position Overview As a Key Holder, you support the Store Leadership Team by rocking out strong WAM (WOW Awareness Manager) segments and ensuring a WOW guest experience! You assist with daily ...

The Vitamin Shoppe

Retail Key Holder - Part-Time

Raleigh, NC · On-site

$12.75 - $16.75/hr

Overview The Vitamin Shoppe is looking for a part-time Retail Key Holder. If you're passionate about health and wellness, interested in becoming incredibly knowledgeable about the latest and greatest ...

The Vitamin Shoppe

Retail Key Holder - Part-Time

Raleigh, NC · On-site

$12.75 - $16.75/hr

Overview The Vitamin Shoppe is looking for a part-time Retail Key Holder. If you're passionate about health and wellness, interested in becoming incredibly knowledgeable about the latest and greatest ...

Books A Million Holding Company

0402 Key Holder

Garner, NC · On-site

$12.50 - $15.50/hr

Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management. * Ensures highest level of customer service and handles customer complaints to a ...

L'Oreal

Retail Key Holder PT NC Raleigh 2105

Raleigh, NC · On-site

$7.60/hr

SalonCentric Key Holder - PartTime Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert ...

L'Oreal

Retail Key Holder PT NC Cary 2104

Cary, NC · On-site

$7.60/hr

SalonCentric Key Holder - PartTime Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert ...

L'Oreal

Retail Key Holder PT NC Durham 2106

Durham, NC · On-site

$7.60/hr

SalonCentric Key Holder - PartTime Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert ...

Oxford Industries

part - time Key Holder, Cary, NC

Cary, NC

$13 - $16.25/hr

Southern Tide, LLC At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service. We offer competitive benefits packages which may ...

Southern Tide

part - time Key Holder, Cary, NC

Cary, NC

$13 - $16.25/hr

Southern Tide, LLC At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service. We offer competitive benefits packages which may ...

Southern Tide

part - time Key Holder, Cary, NC

Cary, NC · On-site

$13 - $16.25/hr

Southern Tide, LLC At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service. We offer competitive benefits packages which may ...

Rejuvenation

Lead Sales (Key Holder)

Cary, NC

Overview of the Lead, Sales (Key Holder) role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover ...

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Showing results 1-20

All JobsKey Holder JobsKey Holder Jobs in Raleigh, NC

Key Holder information

See Raleigh, NC salary details

$8

$13

$17

How much do key holder jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for key holder in Raleigh, NC is $13.76, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $15.05 per hour, depending on experience, location, and employer.

What is the difference between Key Holder vs Sales Associate?

AspectKey HolderSales Associate
CredentialsHigh school diploma; experience in retailHigh school diploma; entry-level
Work EnvironmentSupervises staff, manages store operationsAssists customers, stocks shelves
Employer UsageRetail stores, especially in supervisory rolesRetail stores, customer service roles

The Key Holder typically has more responsibilities, including opening/closing the store and supervising staff, compared to a Sales Associate who focuses on customer service and sales. Both roles are common in retail, but the Key Holder often acts as a supervisor without full management authority.

What Is the Job Description of a Key Holder?

As a key holder, you are responsible for opening and closing a store, but usually have additional responsibilities. A key holder is a generally a supervisor or a manager, trusted to lock the store at night, perform cash drops, and open the store when other management is not available. Other duties depend on the position and the particular needs of the retail location. Most management employees deal with administrative aspects of business, such as ordering new merchandise, hiring, and training.

What are Key Holders?

Key Holders are retail employees who are entrusted with keys to the store and are responsible for opening and closing the location. In addition to typical sales associate duties, they may oversee store operations in the absence of a manager, handle cash deposits, and ensure security procedures are followed. Key Holders often assist with training new staff and provide customer service while maintaining store standards. This role is a step above entry-level positions and is commonly seen as a pathway to management.

What are some common challenges Key Holders face when balancing opening or closing duties with customer service responsibilities?

Key Holders often juggle the responsibility of managing store security and cash handling during opening or closing shifts while also providing excellent customer service. Balancing these tasks can be challenging, especially during busy periods when customers need assistance and operational tasks must be completed on time. Effective time management and clear communication with team members are crucial for ensuring that all procedures are followed without compromising the customer experience. Many Key Holders also develop strong multitasking skills and learn to prioritize tasks efficiently, which are valuable assets for career advancement within retail management.

What are the key skills and qualifications needed to thrive as a Key Holder, and why are they important?

To thrive as a Key Holder, you typically need experience in retail or customer service, basic cash handling skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security procedures is commonly required. Strong leadership, reliability, and effective communication set standout Key Holders apart. These abilities are crucial for ensuring smooth store operations, supporting team members, and maintaining a secure and customer-friendly environment.
More about Key Holder jobs
What cities near Raleigh, NC are hiring for Key Holder jobs? Cities near Raleigh, NC with the most Key Holder job openings:
Key Holder jobs near you
Infographic showing various Key Holder job openings in Raleigh, NC as of June 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,629 per year, or $13.8 per hour.
Urban Outfitters Key Holder

Urban Outfitters Key Holder

Urban Outfitters

Durham, NC • On-site

$15/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

URBN rating

6.7

Company rating: 6.7 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

32nd of 102 rated fashion retailers

Job description

Location

This position is located at 8030 Renaissance Pkwy, Durham, North Carolina, 27713 United States

Role Summary

The Key Holder collaborates with the store management team in the supervision of daily store operations. Key Holders support the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine customer connections.

Role ResponsibilitiesBrand Experience
  • Acts as a brand representative reflective of company values
  • Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment of genuine customer connection; uses customer feedback to understand customer perspective to positively improve interactions
  • Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
Leadership + Team Management
  • Actively participates as floor service leader by facilitating an energized pace, positive service environment, communication of daily sales goals and key metrics, while maintaining zone and floor needs
  • Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources
  • Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
Visual + Business Operations
  • Supports the store management team by participating in daily opening and closing office procedures and operational tasks and projects
  • Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters' visual and display standards; ensures omni channel orders are processed timely and accurately
  • Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
  • Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
  • Supports the onboarding of new hires in their orientation and training, provides feedback to leadership team on associate performance and promotability
  • Eager to develop new skills while being open and responsive to feedback; enhances customer experience through positive and authentic interactions
  • Stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses.
Role Qualifications
  • Passion for UObrand
  • Leadership experience
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
  • Eagerness to learn and grow within the organization
 The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

#URBANNA

Pay RangeStarting from USD $15.00/Hr.Employment Type: PART_TIME

What URBN employees say

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Benefits

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