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Key Holder Position Jobs (NOW HIRING)

COSTELLOS ACE

Key Holder, Fallston

Fallston, MD · On-site

$13.75 - $17/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder: Smithtown

Smithtown, NY

$17 - $20/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder, Cockeysville

Cockeysville, MD · On-site

$13.25 - $16.50/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder: Bellmore

Bellmore, NY

$17 - $19/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder: Northport

Northport, NY

$17 - $20/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder: Newtown

Newtown, PA · On-site

$13 - $16.50/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder: Copiague

Copiague, NY · On-site

$17 - $20/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder: Copiague

Copiague, NY · On-site

$17 - $20/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder, Cockeysville

Cockeysville, MD · On-site

$13.25 - $16.50/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder, Fallston

Fallston, MD · On-site

$13.75 - $17/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder: Farmingdale

Farmingdale, NY · On-site

$18 - $20/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

The Brass Tap

Key Holder

Modesto, CA

$18.75 - $20/hr

The key holder position encompasses bartender, server, and supervisory responsibilities. The key holder will be routinely scheduled to cover a bartender or server shift and will also have key holder ...

COSTELLOS ACE

Key Holder: Farmingdale

Farmingdale, NY · On-site

$18 - $20/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder: Nesconset

Nesconset, NY · On-site

$17 - $20/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder: Nesconset

Nesconset, NY

$17 - $20/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder: Northport

NY · On-site

$17 - $20/hr

Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This ...

COSTELLOS ACE

Key Holder: Princeton, NJ

Princeton, NJ · On-site

$17 - $20/hr

Position: Key Holder Princeton, NJ location Position Type: Full-Time Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure ...

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How much do key holder position jobs pay per hour?

As of May 30, 2026, the average hourly pay for key holder position in the United States is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Key Holder, and why are they important?

To thrive as a Key Holder, you need strong retail experience, basic supervisory skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security protocols is typically required. Reliability, leadership, and effective communication are crucial soft skills for managing staff and ensuring smooth store operations. These skills are important for maintaining store security, delivering excellent customer service, and supporting the management team.

What are some common challenges faced by Key Holders in managing store operations during opening and closing shifts?

Key Holders often encounter challenges such as balancing managerial responsibilities with customer service, handling unexpected situations like call-outs or late deliveries, and ensuring all security protocols are strictly followed during opening and closing. They may also need to make quick decisions in the absence of higher management and maintain smooth communication with team members. Being organized and proactive helps Key Holders effectively manage these scenarios while keeping the store running efficiently.

What is a Key Holder position?

A Key Holder is a retail or service industry employee who is entrusted with opening and closing the store, as well as handling keys and alarm codes. They often have additional responsibilities, such as supervising staff, managing cash drawers, and ensuring the store is secure. Key Holders act as a shift leader when managers are not present and are expected to handle minor customer or employee issues. This role is often a stepping stone to higher management positions.

What is the difference between Key Holder Position vs Cashier?

AspectKey Holder PositionCashier
ResponsibilitiesSupervising staff, opening/closing store, inventory managementProcessing transactions, customer service, handling payments
Required CredentialsBasic retail experience, sometimes leadership skillsNone or minimal, often entry-level
Work EnvironmentRetail store, supervisory roleRetail checkout area

The Key Holder Position typically involves supervisory duties and store management responsibilities, while a Cashier focuses mainly on transaction processing and customer service. The Key Holder often has more responsibilities and may require some retail experience, whereas Cashiers usually need minimal prior experience. Both roles are common in retail settings and serve different functions within the store operations.

More about Key Holder Position jobs
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Key Holder Position jobs near you
Infographic showing various Key Holder Position job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Temporary. Highlights an 85% Physical, and 15% Remote job distribution, with an average salary of $32,029 per year, or $15.4 per hour.

Key Holder, Fallston

COSTELLOS ACE

Fallston, MD • On-site

$13.75 - $17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Position Summary
As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This position is in preparation for an assistant manager position and will require managing the store independently when scheduled as the manager on duty. The Key Holder position provides leadership for the staff by maintaining the highest level of store standards. In addition to responsibilities as a Sales Associate, the Key Holder position takes an active role in training staff, overseeing store openings and closings, and protecting the store assets by maintaining operational policies and procedures.
Job Functions
  • Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
  • Be customer ready whenever you are on the stage/sales floor
  • Recommend related items when appropriate and executes S.A.L.E.S. process
  • Maintain awareness of all promotions and advertisements
  • Execute the daily operational, day-to-day goals and priorities assigned by store management
  • Assist in the training and development of peers
  • Actively participate in daily huddle meetings
  • Uphold merchandising and store cleanliness standards
  • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
  • Greet every customer you make eye contact with, anywhere in the store
  • Know the proper way to answer the telephone
  • Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor
  • Advise store management of any pricing errors
  • Be proficient at executing all store services, such as mixing paint, cutting glass, pipe, and keys
  • Ensure all shipments are packed out in its proper home and all overstock is away
  • Partnering with store management, coach all store staff on inventory management best practices as they apply to each persons job duties
  • Partnering with store management help to train visual merchandiser(s) to maintain and update plan-o-grams throughout the store
  • Review daily, W.E.A.D. (Walk Every Aisle Daily), appearance of in-store and window displays and end caps and oversee necessary changes to improve overall presentation
  • Monitor all store transfers and expedite all outstanding transfers
  • Responsible for opening and closing the store and securing all store assets
  • Process damaged and defective goods in a timely and accurate manner
  • Protect company assets by following all loss prevention procedures; train staff on same
  • Maintain an open and positive relationship with store management team
  • Address all safety concerns immediately
  • Update store management team about the progress of the store and staff on a regular basis
  • Be a positive, consistent, and respectful role model; communicate positively regarding store management and company strategies; develop and support a positive attitude toward Costellos Ace Hardware
  • Ensure company/store policies and procedures are communicated in a timely manner and adhered to accordingly

Physical Requirements
Essential Physical Ability
Frequency
Requirement
Walking
Frequent
Flat surfaces from point to point
Standing
Constant
All work performed on feet
Sitting
None
Stooping
Frequent
To pick up cartons at floor level
Reaching
Frequent
To a height of 6 feet
Lifting
Frequent
Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
Hand Dexterity
Frequent
Must be able to use at least one hand to operate register and complete paperwork
Pushing/Pulling
Frequent
Move hand jacks from place to place
Carrying
Frequent
Up to 50 lbs., up to 10 feet, occasionally more
Climbing
In-frequent
Stairs in storage rooms; ladders
Vision
Constant
Read labels, recognize boxes, safety in working
Hearing
Constant
Safety Signals
Other Requirements:
  • Strong leadership skills
  • Ability to work in a fast-paced, demanding environment
  • Excellent organization skills
  • Strong written and verbal skills
  • Must have reliable transportation
  • Must be willing to work in a team, as well as independently
  • Sense of urgency and follow through are essential
  • Prior work experience in a retail environment and prior management experience.

Costello's offers competitive wages and benefits, including:
  • Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible Employees
  • Flexible Spending Account "FSA"
  • Dependent Care FSA
  • Generous Vacation Time
  • Personal Time
  • 6 Paid Holidays
  • 401(k) Plan
  • Company Contribution to Retirement Savings Plan
  • Generous employee discount programs.

Bellmore Home Center, Inc. d/b/a Costello's Ace Hardware is an Equal opportunity Employer.

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