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Key Holder Position Jobs in Kitchener, ON (NOW HIRING)

Torrid

Keyholder

Kitchener, ON · On-site

CA$18.60 - CA$20.93/hr

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees.

Pet Valu

Keyholder

Stratford, ON

Location: Stratford, Prince Edward Island Starting From: $17.35 The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the ...

Torrid

Keyholder

Kitchener, ON · On-site

CA$18.60 - CA$20.93/hr

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees.

Pet Valu

Keyholder

Stratford, ON

Location: Stratford, Prince Edward Island Starting From: $17.35 The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the ...

Pet Valu

Keyholder

Woodstock, ON

Location: Woodstock, New Brunswick The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North ...

Torrid

Keyholder

Kitchener, ON · On-site

CA$18.60 - CA$20.93/hr

Description At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but ...

SNDL, Inc.

Keyholder

Guelph, ON

Work Location Value Buds Guelph About the Role Keyholder / Shift Lead - Cannabis Retail About Value Buds Value Buds is one of Canada's largest cannabis retailers, with stores across B.C., Alberta ...

PVH

Assistant Store Manager - Full-Time

Cambridge, ON · On-site

Key Holder & Leader on Duty: As an Assistant Manager, you will lead store operations, including ... Pay Range:$24.60-$28.60 PVH currently provides base salary ranges for all positions-on job ...

PVH

Floor Supervisor - Full-Time

Cambridge, ON · On-site

Key Holder & Leader on Duty: As a Floor Supervisor, you will take ownership in opening and closing ... Pay Range:$21.10-$24.43 PVH currently provides base salary ranges for all positions-on job ...

Maurices

Retail Assistant Manager - Part-Time

Georgetown, ON · On-site

CA$18.10 - CA$18.64/hr

Position Overview: What You'll Do: This challenging and rewarding role provides the opportunity to ... The assistant manager strategizes to achieve team sales goals and as a key holder are involved in ...

Advance Auto Parts

Sales Pro

Hamilton, ON

Ensure high standards of customer service and store appearance standards Key holder ... position and shift differential (if applicable). Benefits: Advance Auto Parts offers a ...

Foot Locker

Assistant Manager

Guelph, ON · On-site

CA$23.10/hr

Previous experience as a Key Holder, Supervisor, or Assistant Manager. * Experience in a fastpaced or highvolume retail environment. * Interest in pursuing longterm career growth in retail leadership.

Foot Locker

Assistant Manager

Burlington, ON · On-site

CA$23.10/hr

Previous experience as a Key Holder, Supervisor, or Assistant Manager. * Experience in a fastpaced or highvolume retail environment. * Interest in pursuing longterm career growth in retail leadership.

Dialpad

Applied Scientist

Kitchener, ON · On-site +1

Collaboration will be key as you work alongside our engineering, design, and product teams to build ... This position reports to the Manager of the NLP team and has the opportunity to be based in our ...

Power & Tel

Sales Support

Burlington, ON · On-site

Sales Support Manager/ISM/Branch Mgr/ Sales Support Supervisor Key Responsibilities * Supports ... Experience Required This is an entry-level position. NOTE: The purpose of this outline is to focus ...

Dialpad

Applied Scientist

Kitchener, ON · On-site +1

This position reports to the Manager of the NLP team and has the opportunity to be based in our ... degree holders. * Demonstrated experience with machine learning, Python, PyTorch, and other ...

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Showing results 21-40

All JobsKey Holder Position JobsKey Holder Position Jobs in Kitchener, ON

Key Holder Position information

What is a key holder?

A Key Holder is a retail or service industry employee who is entrusted with opening and closing the store, as well as handling keys and alarm codes. They often have additional responsibilities, such as supervising staff, managing cash drawers, and ensuring the store is secure. Key Holders act as a shift leader when managers are not present and are expected to handle minor customer or employee issues. This role is often a stepping stone to higher management positions.

What are the key skills and qualifications needed to thrive as a key holder?

To thrive as a Key Holder, you need strong retail experience, basic supervisory skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security protocols is typically required. Reliability, leadership, and effective communication are crucial soft skills for managing staff and ensuring smooth store operations. These skills are important for maintaining store security, delivering excellent customer service, and supporting the management team.

What are some common challenges faced by key holders in managing store operations during opening and closing shifts?

Key Holders often encounter challenges such as balancing managerial responsibilities with customer service, handling unexpected situations like call-outs or late deliveries, and ensuring all security protocols are strictly followed during opening and closing. They may also need to make quick decisions in the absence of higher management and maintain smooth communication with team members. Being organized and proactive helps Key Holders effectively manage these scenarios while keeping the store running efficiently.

What is the difference between Key Holder Position vs Cashier?

AspectKey Holder PositionCashier
ResponsibilitiesSupervising staff, opening/closing store, inventory managementProcessing transactions, customer service, handling payments
Required CredentialsBasic retail experience, sometimes leadership skillsNone or minimal, often entry-level
Work EnvironmentRetail store, supervisory roleRetail checkout area

The Key Holder Position typically involves supervisory duties and store management responsibilities, while a Cashier focuses mainly on transaction processing and customer service. The Key Holder often has more responsibilities and may require some retail experience, whereas Cashiers usually need minimal prior experience. Both roles are common in retail settings and serve different functions within the store operations.

Is a key holder position an entry-level job?

A key holder position is often considered an entry-level role, as it typically requires minimal prior experience and involves responsibilities like opening and closing stores, supervising staff, and handling customer service. However, some employers may prefer candidates with previous retail or supervisory experience, and the role can serve as a stepping stone to higher management positions.
Key Holder Position jobs near you
Infographic showing various Key Holder Position job openings in Kitchener, ON as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution.

Keyholder

Torrid

Kitchener, ON • On-site

CA$18.60 - CA$20.93/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Torrid rating

5.4

Company rating: 5.4 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

74th of 104 rated fashion retailers

Job description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Keyholder, you'll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers. 

What You'll Do: 

  • In partnership with management team, ensure store is achieving company objectives and KPI goals 
  • Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
  • Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
  • Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
  • Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

What You'll Need: 

  • Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
  • Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
  • Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
  • Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

  • Able to stand and walk around during scheduled
  • Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
  • Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get:

We offer a comprehensive package of benefits to employees, which depending on eligibility may include:

  • Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP)

Pay range: $18.60 - $20.93 per hour
This job posting reflects a current vacancy.
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. 
We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities.  If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to accommodations@torrid.com. Only messages left for this purpose will be returned.

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