1

Key Holder Position Jobs in Rhode Island (NOW HIRING)

Retail Keyholder (Store 4848)

Smithfield, RI · On-site

$14.25 - $18.75/hr

... or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion ...

Retail Keyholder (Store 694)

Warwick, RI · On-site

$14.50 - $19/hr

... or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion ...

Retail Keyholder (Store 4007)

Providence, RI · On-site

$15 - $19.75/hr

... or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion ...

Retail Keyholder (Store 2349)

Cranston, RI · On-site

$14.50 - $19/hr

... or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion ...

Retail Keyholder (Store 694)

Warwick, RI

$14.50 - $19/hr

... or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion ...

Retail Keyholder (Store 2349)

Cranston, RI · On-site

$14.50 - $19/hr

... or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion ...

Retail Keyholder (Store 4848)

Smithfield, RI · On-site

$14.25 - $18.75/hr

... or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion ...

Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you ... Open and/or close, lead shifts, key holder * Count drawers and finalize day * Excellent ...

Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you ... Open and/or close, lead shifts, key holder * Count drawers and finalize day * Excellent ...

Does this position interest you? You should apply - even if you don't match every single ... Valid state-issued driver's license required. * 1+ year of supervisory/leadership/key holder ...

New

Source key shop (technician) and selling positions regularly in order to have talent readily ... Key holder and responsible for basic and detailed opening and closing responsibilities. * Other ...

New

Source key shop (technician) and selling positions regularly in order to have talent readily ... Key holder and responsible for basic and detailed opening and closing responsibilities. * Other ...

Showing results 41-60

Key Holder Position information

See Rhode Island salary details

$9

$15

$19

How much do key holder position jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for key holder position in Rhode Island is $15.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.49 per hour, depending on experience, location, and employer.

What is the difference between Key Holder Position vs Cashier?

AspectKey Holder PositionCashier
ResponsibilitiesSupervising staff, opening/closing store, inventory managementProcessing transactions, customer service, handling payments
Required CredentialsBasic retail experience, sometimes leadership skillsNone or minimal, often entry-level
Work EnvironmentRetail store, supervisory roleRetail checkout area

The Key Holder Position typically involves supervisory duties and store management responsibilities, while a Cashier focuses mainly on transaction processing and customer service. The Key Holder often has more responsibilities and may require some retail experience, whereas Cashiers usually need minimal prior experience. Both roles are common in retail settings and serve different functions within the store operations.

What are some common challenges faced by key holders in managing store operations during opening and closing shifts?

Key Holders often encounter challenges such as balancing managerial responsibilities with customer service, handling unexpected situations like call-outs or late deliveries, and ensuring all security protocols are strictly followed during opening and closing. They may also need to make quick decisions in the absence of higher management and maintain smooth communication with team members. Being organized and proactive helps Key Holders effectively manage these scenarios while keeping the store running efficiently.

What are the key skills and qualifications needed to thrive as a key holder?

To thrive as a Key Holder, you need strong retail experience, basic supervisory skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security protocols is typically required. Reliability, leadership, and effective communication are crucial soft skills for managing staff and ensuring smooth store operations. These skills are important for maintaining store security, delivering excellent customer service, and supporting the management team.

What is a key holder?

A Key Holder is a retail or service industry employee who is entrusted with opening and closing the store, as well as handling keys and alarm codes. They often have additional responsibilities, such as supervising staff, managing cash drawers, and ensuring the store is secure. Key Holders act as a shift leader when managers are not present and are expected to handle minor customer or employee issues. This role is often a stepping stone to higher management positions.

What does a key holder position do?

A key holder position involves overseeing store operations, opening and closing the store, managing staff, and ensuring customer service standards are met. The role often requires leadership skills, responsibility for cash handling, and familiarity with store policies and safety procedures.

Is a key holder position an entry-level job?

A key holder position is often considered an entry-level role, as it typically requires minimal prior experience and involves responsibilities like opening and closing stores, supervising staff, and handling customer service. However, some employers may prefer candidates with previous retail experience or certain skills such as communication and organization.

What cities in Rhode Island are hiring for Key Holder Position jobs?

Cities in Rhode Island with the most Key Holder Position job openings:

Retail Keyholder (Store 4848)

GameStop

Smithfield, RI • On-site

$14.25 - $18.75/hr

Part-time

Medical, Retirement, PTO

Re-posted 23 days ago


GameStop rating

4.6

Company rating: 4.6 out of 10

Based on 428 frontline employees who took The Breakroom Quiz

672nd of 734 rated retailers


Job description

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
  • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.

  • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.

  • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.

  • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.

  • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.

  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.

  • Complete Omni-Channel orders daily.

  • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.

  • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.

  • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.

  • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.

  • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.

  • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.

  • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.

  • Supervise and delegate tasks to Sales Associates in the absence of management.

  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.

  • Follow all opening and closing procedures.

  • Observe associate performance and provide timely and appropriate feedback to the store management.

QUALIFICATIONS*
  • Must provide proof of identity and eligibility to legally work in the United States.

  • Must be at least 18 years old.

  • High school diploma or equivalent required.

  • At least 1 year of retail sales, guest service, and/or management experience preferred.

  • Video game knowledge preferred.

  • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

REQUIRED JOB SKILLS AND ABILITIES
  • Exceptional guest service skills.

  • Provide genuine and friendly assistance to every guest during each visit.

  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.

  • Work in a fast-paced, rapidly changing environment.

  • Meet associate performance expectations, including attendance, professional dress, and grooming requirements.

  • Operate the POS computer system and properly complete the required paperwork.

  • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.

  • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.

  • Problem-solving skills and judgment abilities.

  • Follow instructions furnished in written, oral, or diagram form.

  • Deliver bank deposits following loss prevention safety guidelines.

  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.

  • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.

  • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.

  • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
*Certain state-specific exceptions may apply.
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Pay:
$16.50 - $19.25
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What GameStop employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom