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Key Customer Manager Jobs in New York (NOW HIRING)

Advantage Solutions

Customer Sales Manager

Manhattan, NY · On-site

$77K - $96K/yr

Customer Sales Manager At our Company, we grow People, Brands, and Businesses! We are seeking a ... Implement customer headquarter calls and penetrate key positions at retailer Existing SKU ...

Preston Harris Group

Customer Success Lead

Manhattan, NY · On-site

$175K/yr

Own relationships with key customer accounts. * Serve as the primary point of contact for customers. * Manage onboarding, implementation and ongoing account management. * Build strong relationships ...

Yusen Logistics

Key Account Manager

Secaucus, NJ · On-site

$85K - $90K/yr

The purpose of this position is to service territory customers through a concentrated focus and ... Key customer relationships required * Strong verbal and written communication skills 2. PREFERRED ...

NYK Group

Key Account Manager

Secaucus, NJ · On-site

$85K - $90K/yr

The purpose of this position is to service territory customers through a concentrated focus and ... Key customer relationships required * Strong verbal and written communication skills 2. PREFERRED ...

Yusen Logistics

Key Account Manager

Secaucus, NJ · On-site

$85K - $90K/yr

The purpose of this position is to service territory customers through a concentrated focus and ... Key customer relationships required * Strong verbal and written communication skills 2. PREFERRED ...

Yusen Logistics

Key Account Manager

Secaucus, NJ · On-site

$85K - $90K/yr

The purpose of this position is to service territory customers through a concentrated focus and ... Key customer relationships required * Strong verbal and written communication skills 2. PREFERRED ...

Cedato

Customer Success Manager

New York, NY · On-site

... Customer Success Manager. This role plays a critical part in carrying out growth strategy by ... The role entails building key customer relationships, monitoring customer activity to identify ...

Cedato

Customer Success Manager

New York, NY · On-site

... Customer Success Manager. This role plays a critical part in carrying out growth strategy by ... The role entails building key customer relationships, monitoring customer activity to identify ...

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Key Customer Manager information

What is the difference between Key Customer Manager vs Account Manager?

AspectKey Customer ManagerAccount Manager
Primary FocusManaging relationships with key clients to ensure retention and growthManaging a portfolio of client accounts, ensuring satisfaction and sales
Required CredentialsRelevant experience in client management, industry-specific knowledgeSales or customer service background, often with similar certifications
Work EnvironmentStrategic, high-level client interactions, often in B2B settingsOperational, day-to-day client communication, sales-driven
Industry UsageCommon in B2B sectors like manufacturing, tech, and servicesWidely used across various industries including retail, tech, and finance

While both roles involve client relationship management, the Key Customer Manager focuses on strategic relationships with key clients to foster long-term growth, whereas the Account Manager handles a broader client portfolio with an emphasis on sales and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What cities in New York are hiring for Key Customer Manager jobs?

Cities in New York with the most Key Customer Manager job openings:

Key Customer Manager jobs near you

Key Customer Manager, East-Atlantic

Manhattan, NY • On-site

Scorpion Therapeutics
51 - 200 employees
Learn more about Scorpion Therapeuticsexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

What You Will Do
  • Develop and execute Key Medical Expert (KME) and Key Account engagement plans with the Regional Sales Director to ensure long-term success of the Biogen MS portfolio.
  • Facilitate a “ONE BIOGEN” strategic engagement approach for key accounts in your territory; identify opportunities and evolving trends that increase patient access to care and improve quality of care.
  • Conduct regular interactions with top KMEs, Prescribers, and Administrators to understand account needs and identify partnership opportunities.
  • Collaborate routinely with local sales teams and cross-functional partners (marketing, managed care, patient services) to improve account engagement and increase Biogen trust and value with key customers.
Preferred Skills
  • 7+ years of pharmaceutical/biotech experience; ideally 2+ years in MS disease state or related chronic disease.
  • Account management experience (navigating complex accounts); previous management and/or cross-functional experience strongly preferred.
  • Technical knowledge of healthcare reimbursement; strong presentation, organizational, and communication skills.
  • Ability to establish relationships through trust; comfortable with ambiguity; strong problem-solving.
  • Strong managed care knowledge (regional/national); HIPAA and similar privacy laws knowledge; compliance with OIG and regulatory requirements.
Required Skills
  • BS/BA required; MBA preferred.
  • Valid driver’s license required (driving is essential).
  • Demonstrated long‑term track record of adherence to Corporate Compliance Policies.
Benefits (as listed)
  • Medical, dental, vision, and life insurance; fitness/wellness programs (fitness reimbursement); short- and long-term disability; paid vacation (minimum 15 days plus end‑of‑year shutdown); company holidays; sick time; paid maternity and parental leave; 401(k) match; employee stock purchase plan; tuition reimbursement (up to $10,000/year); Employee Resource Groups participation.
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