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Key Customer Manager Jobs in Florida (NOW HIRING)

Working within the Operations team, you will be responsible for managing key customer account while directly overseeing the execution of their shipments. This is a hands-on operational role requiring ...

Working within the Operations team, you will be responsible for managing key customer account while directly overseeing the execution of their shipments. This is a hands-on operational role requiring ...

Working within the Operations team, you will be responsible for managing key customer account while directly overseeing the execution of their shipments. This is a hands-on operational role requiring ...

Working within the Operations team, you will be responsible for managing key customer account while directly overseeing the execution of their shipments. This is a hands-on operational role requiring ...

This role focuses on strengthening key customer relationships, identifying growth opportunities ... Manage commercial relationships with key accounts to ensure growth and profitability. * Identify ...

This role focuses on strengthening key customer relationships, identifying growth opportunities ... Manage commercial relationships with key accounts to ensure growth and profitability. * Identify ...

This role focuses on strengthening key customer relationships, identifying growth opportunities ... Manage commercial relationships with key accounts to ensure growth and profitability. * Identify ...

Key Roles:Portfolio Management: Maintain and offer expert knowledge on the Portfolio Centella has ... Customer Success Management: Strategic partner fostering a customer-centric culture, ensuring ...

Key Roles: Portfolio Management: Maintain and offer expert knowledge on the Portfolio Centella has ... Customer Success Management: Strategic partner fostering a customer-centric culture, ensuring ...

Along the way, it's key that you collect and prioritize common requests and needs from our ... Experience and skill with mentoring, coaching, and performance management Proficiency with CRM and ...

Key Account Sales Representative Fort Lauderdale, FL (Hybrid) Full-Time $60k to $80k + Commission ... Manage a healthy sales pipeline and maintain accurate CRM records. * Collaborate with installation ...

Key Account Manager II The KAM II is a salesperson responsible for meeting sales quotas and expense ... Our customers are defined as retailers, wholesalers, or distributors, to whom we sell our clients ...

Key Account Manager II Job Locations US-FL-Miami Primary Posting Location : City Miami Primary ... Our customers are defined as retailers, wholesalers, or distributors, to whom we sell our clients ...

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Key Customer Manager information

What is the difference between Key Customer Manager vs Account Manager?

AspectKey Customer ManagerAccount Manager
Primary FocusManaging relationships with key clients to ensure retention and growthManaging a portfolio of client accounts, ensuring satisfaction and sales
Required CredentialsRelevant experience in client management, industry-specific knowledgeSales or customer service background, often with similar certifications
Work EnvironmentStrategic, high-level client interactions, often in B2B settingsOperational, day-to-day client communication, sales-driven
Industry UsageCommon in B2B sectors like manufacturing, tech, and servicesWidely used across various industries including retail, tech, and finance

While both roles involve client relationship management, the Key Customer Manager focuses on strategic relationships with key clients to foster long-term growth, whereas the Account Manager handles a broader client portfolio with an emphasis on sales and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

Key Account Manager

Miami, FL • On-site

Traffic Tech Inc.
Trucking • 501 - 1,000 employees

Full-time

Re-posted 28 days ago


Job description

Description
Who We Are:
When you join Traffic Tech, you join a team that keeps the global economy moving - literally.
Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With throughout the United States, Canada, Mexico, Europe and China, the company offers progressive & efficient solutions for moving freight by land, sea, and air.
Your Part in It:
Working out of our Miami office, we are looking for our next Key Account Manager Air & Ocean Exports.
Working within the Operations team, you will be responsible for managing key customer account while directly overseeing the execution of their shipments. This is a hands-on operational role requiring strong expertise in U.S. export processes across both air and ocean freight.
You will act as the main point of contact for assigned accounts, ensuring shipments are executed efficiently, issues are proactively managed, and service expectations are consistently exceeded.
Key Account Manager - Operations
What the Job Entails:
  • Manage day-to-day operations for key customer accounts, including both air and ocean export shipments
  • Coordinate bookings, documentation, and execution from pickup through final departure
  • Ensure compliance with U.S. export regulations, AES filings, and customer-specific requirements
  • Act as the primary point of contact for customers, providing timely updates and solutions
  • Troubleshoot operational challenges and implement corrective actions quickly
  • Work closely with internal teams (warehouse, dispatch, pricing, compliance) to ensure smooth execution
  • Maintain accurate and complete shipment data within CargoWise
  • Monitor shipment timelines and proactively address delays or service risks
  • Support process improvements and help standardize operations for assigned accounts
  • Build strong relationships with customers and internal stakeholders

What We Are Looking For:
  • Minimum 5+ years of experience in freight forwarding operations
  • Strong operational experience in U.S. air and ocean exports (required)
  • Import experience is a plus
  • Hands-on experience with CargoWise (required)
  • Strong understanding of export documentation, AES, and regulatory requirements
  • Ability to manage multiple shipments and priorities in a fast-paced environment
  • Excellent problem-solving and decision-making skills
  • Strong communication skills with both customers and internal teams
  • High level of ownership and accountability

This is a full-time, in-office, permanent position from Monday to Friday.
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