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Key Account Support Specialist Jobs (NOW HIRING)

Robert Half

Account Support Specialist

Saint Paul, MN · On-site

$24 - $27/hr

We are looking for an experienced, detail-oriented administrative team member to support corporate account operations and serve as a dependable point of contact for customers and internal partners.

Surfacide

Be Seen First

Hospital Account Support Specialist

Denver, CO · On-site

$60K - $75K/yr (+ commission)

ABOUT THE ROLE As a Trainer & Account Support Specialist, you will be the on-the-ground expert ... Keep accurate, up-to-date records in CRM -- including training logs, contacts, and key ...

Zotero

The Account Support Specialist role is cross-functional, spanning direct user support, institutional account management, and technical writing. A free, open-source software platform for managing ...

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How much do key account support specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for key account support specialist in the United States is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.48 per hour, depending on experience, location, and employer.

What is a key account support specialist?

Key Account Support Specialists are professionals who manage relationships and provide dedicated support to a company's most important clients, known as key accounts. Their main responsibilities include addressing client inquiries, resolving issues, monitoring account performance, and ensuring customer satisfaction. They often act as a liaison between the client and various internal departments to facilitate smooth communication and service delivery. By maintaining strong relationships with key accounts, these specialists help drive customer loyalty and long-term business growth.

How does a key account support specialist typically collaborate with sales and account management teams?

Key Account Support Specialists work closely with sales representatives and account managers to ensure that clients’ needs are met efficiently. They often act as a bridge, relaying information between clients and internal teams, managing order processing, addressing customer inquiries, and assisting in the preparation of client reports or presentations. Regular communication and coordination are essential, as they help resolve issues quickly and contribute to a positive client experience. This collaborative environment fosters professional growth and allows specialists to develop a strong understanding of both client relations and internal business processes.

What are the key skills and qualifications needed to thrive as a key account support specialist, and why are they important?

Key Account Support Specialists need strong customer service skills, attention to detail, and experience with account management, often supported by a relevant degree or equivalent work experience. Familiarity with CRM software, order processing systems, and Excel is typically required to track client interactions and manage account information. Excellent communication, problem-solving abilities, and a proactive attitude help build strong client relationships and resolve issues efficiently. These skills are vital for ensuring client satisfaction, maintaining long-term partnerships, and supporting business growth.

What is the difference between Key Account Support Specialist vs Customer Service Representative?

AspectKey Account Support SpecialistCustomer Service Representative
CredentialsRelevant certifications (e.g., CRM, account management)Basic customer service training
Work EnvironmentCorporate, B2B, account-focusedRetail, call centers, general customer support
Employer & IndustryManufacturing, tech, wholesaleRetail, telecom, service industries
Search & Comparison IntentAccount management, client supportCustomer inquiries, issue resolution

The Key Account Support Specialist focuses on managing and supporting key client accounts, often requiring specialized knowledge and account management skills. In contrast, a Customer Service Representative handles general customer inquiries and issues, typically in a retail or call center setting. While both roles involve client interaction, the specialist role emphasizes strategic support for key accounts, whereas the representative provides broad customer service assistance.

What cities are hiring for Key Account Support Specialist jobs?

Cities with the most Key Account Support Specialist job openings:

What states have the most Key Account Support Specialist jobs?

States with the most job openings for Key Account Support Specialist jobs include:

What are popular job titles related to Key Account Support Specialist jobs?

For Key Account Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Key Account Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $49,658 per year, or $23.9 per hour.

National Account Support Specialist

Green Bay, WI • On-site

Koch Industries
Oil and Gas Extraction • 10K+ employees
Learn more about Koch Industriesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Koch Industries rating

8.0

Company rating: 8.0 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

Job description

Your Job
Georgia-Pacific's GPXpress Team is seeking a National Account Support Specialist , working closely with our National Account Sales and Distribution Team s . In this pivotal role, you will play a key part in enhancing our selling capabilities and contributing to the long-term success of GP.
Our Team
The GPXpress team is a sales support team that assists distribution partners and sales employees through the utilization of online tools. We're a highly collaborative group that works together to enhance sales and provide superior customer satisfaction.
This role offers the flexibility of a hybrid schedule where you will work 2 days remotely and 3 days in the Green Bay office (subject to change based on business need). There will be exciting opportunities to travel to other locations to provide onsite support (about 10% travel). Compensation in this position will be commensurate with experience.
What You Will Do
  • Account Management Support: Partner with National Account Managers in the day-to-day management of key accounts, including handling inquiries, resolving issues, and maintaining accuracy within business processes.
  • Data Analysis and Reporting: Pull & analyze sales data to provide actionable insights that support strategic account strategies. Generate regular reports to track performance and identify areas for growth.
  • Process Improvement: Identify areas for process improvement within account management operations and implement strategies to enhance efficiency and effectiveness.
  • Communication and Coordination: Serve as a liaison between key partners and internal departments to ensure alignment and effective communication and fulfill client requirements.
  • Customer Relationship Management: Maintain accurate and up-to-date records of customer interactions and account activities using CRM tools and systems.
  • End User Support: Provide comprehensive support for the end users of GP Pro products through various channels including emails, calls, and chat, ensuring timely and effective resolution of user inquiries and issues.

Who You Are (Basic Qualifications)
  • Bachelor's degree in business, sales, or a related field OR 4+ years of work experience in a sales support role
  • Experience working with Microsoft Office Suite (Outlook, Teams, PowerPoint, Word, Excel)
  • Experience managing multiple projects in a fast-paced environment
  • Willing to travel up to 10%

What Will Put You Ahead
  • 2+ years of experience in sales support or related field
  • Experience with Salesforce
  • Experience in roles supporting national accounts, wholesales, distribution, and/or managing strategic partnerships
  • Experience working with pricing, contracts and/or RFPs

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria are set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf

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