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Key Account Associate Jobs in Silver Spring, MD (NOW HIRING)

Datavant

Account Associate, Provider

Baltimore, MD · On-site

$47K - $64K/yr

The Account Associate role is designed to provide foundational experience in account management ... Key Responsibilities: * Provide operational and coordination support for our provider accounts in ...

Datavant

Account Associate, Provider

Washington, DC

$53K - $73K/yr

The Account Associate role is designed to provide foundational experience in account management ... Key Responsibilities: * Provide operational and coordination support for our provider accounts in ...

Advantage Solutions

Sr Key Account Manager

Washington, DC · On-site

$76K - $121K/yr

Sr Key Account Manager The Sr. KAM is a salesperson responsible for meeting sales quotas and ... This position also works closely with internal Advantage Solutions associates such as Customer ...

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Key Account Associate information

See Silver Spring, MD salary details

$30.5K

$58.7K

$80.6K

How much do key account associate jobs pay per year?

As of Jul 31, 2026, the average yearly pay for key account associate in Silver Spring, MD is $58,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $66,700.00 per year, depending on experience, location, and employer.

What is a key account job role?

A key account job role involves managing and developing relationships with an organization's most important clients to ensure their needs are met and to drive sales growth. Key account associates often coordinate with sales, marketing, and customer service teams, utilizing CRM tools to maintain account information and deliver tailored solutions.

What are the key skills and qualifications needed to thrive as a Key Account Associate, and why are they important?

To thrive as a Key Account Associate, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and proficiency in Microsoft Office are typically essential. Excellent communication, negotiation abilities, and problem-solving skills help build rapport with clients and address their needs effectively. These skills are crucial for maintaining client satisfaction, achieving sales targets, and contributing to the company’s growth.

What does a key account associate do?

A key account associate manages relationships with a company's most important clients, ensuring their needs are met and fostering long-term partnerships. They coordinate with sales, marketing, and customer service teams, often using CRM tools, to deliver tailored solutions and achieve sales targets.

What are Key Account Associates?

Key Account Associates are professionals responsible for managing and nurturing relationships with an organization's most important clients, known as key accounts. They work closely with these clients to understand their needs, provide solutions, and ensure customer satisfaction. Their role often includes handling inquiries, resolving issues, and collaborating with internal teams to deliver tailored services or products. By maintaining strong relationships, Key Account Associates help drive sales growth and client retention for the company.

How does a Key Account Associate typically collaborate with other departments to support client needs?

Key Account Associates regularly work alongside teams such as sales, marketing, logistics, and customer service to ensure that key clients receive comprehensive support. This collaboration often involves coordinating on customized solutions, streamlining communication between the client and internal teams, and addressing any challenges that arise promptly. By maintaining strong interdepartmental relationships, Key Account Associates help ensure client satisfaction and drive retention. Effective teamwork is crucial, as these associates serve as the primary point of contact and must align internal resources to meet client expectations.

What jobs in the US pay 300,000 a year?

Key Account Associates typically do not earn $300,000 annually; high-paying roles in sales, finance, or executive management are more likely to reach that level. Positions such as senior sales executives, investment bankers, or corporate executives often have compensation packages that include base salary, bonuses, and commissions totaling $300,000 or more. Achieving this income usually requires extensive experience, advanced skills, and often a performance-based compensation structure.

What is the difference between Key Account Associate vs Sales Coordinator?

AspectKey Account AssociateSales Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldUsually requires a bachelor's degree, often in business or communications
Work EnvironmentWorks closely with key clients, manages account relationships, often in B2B settingsSupports sales teams, coordinates sales activities, and handles administrative tasks
Employer & Industry UsageCommon in manufacturing, wholesale, and B2B sectorsWidely used across retail, corporate sales, and service industries

The Key Account Associate focuses on managing relationships with major clients and maintaining key accounts, while the Sales Coordinator supports sales teams with administrative and coordination tasks. Both roles require strong communication skills and a customer-focused approach, but the Key Account Associate has a more strategic client management focus.

Is Kam a good job?

Key Account Associate is a sales or client management role focused on maintaining relationships with important clients. It typically requires strong communication, negotiation skills, and industry knowledge. The job can offer competitive pay and opportunities for advancement, depending on the company and performance.
Key Account Associate jobs near you
Infographic showing various Key Account Associate job openings in Silver Spring, MD as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $58,733 per year, or $28.2 per hour.

Account Associate, Provider

Datavant

Baltimore, MD • On-site

$47K - $64K/yr

Full-time

Posted 21 days ago

Datavant rating

7.0

Company rating: 7.0 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

149th of 220 rated it services

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The Account Associate serves as an operational and customer support partner to the Account Management organization, helping drive customer satisfaction, workflow execution, issue resolution, and account coordination across Datavant's model accounts.

This role works closely with Account Managers and cross-functional operational teams to manage customer needs, coordinate escalations, maintain account documentation, monitor operational performance indicators, and ensure timely follow-through on customer-impacting activities.

The Account Associate role is designed to provide foundational experience in account management, healthcare operations, customer relationship management, and cross-functional collaboration, with opportunities for growth into future developmental Account Management roles within Datavant.

Key Responsibilities:

  • Provide operational and coordination support for our provider accounts in partnership with Account Managers
  • Develop ability to assess customer satisfaction, retention risk identification, and assist with issue communication
  • Submission/management of support tickets for issues related to access, IT, site IDs, etc.
  • Manage customer-facing escalations as initial point of contact and coordinate internal response via emails, setting up meetings, and follow ups to lead to issue resolution
  • Monitor and track outstanding customer issues, escalations and operational requests to ensure timely resolution and communication.
  • Assist in successful execution of projects by coordinating activities across IT/Development, Finance, Growth, Operations, and Account Management teams.
  • Manage creation/changes to SOPs, workflows, job aids, and operational documentation
  • Conduct and review reporting related to KPIs to identify trends, risks, or follow-up opportunities
  • Manage provisioning/access for current and new clients during implementation
  • Maintain accurate account documentation, health indicators, and risk flags
  • Support recurring customer communications including operational updates, issue follow-ups, and outage notifications.
  • Identify recurring workflow challenges or operational gaps to create opportunities for process improvement
  • Manage billing issue resolution in partnership with Finance
  • Other duties as assigned

Qualifications:

  • Bachelor's degree in Business, Healthcare Administration, HIM, or related field (or equivalent experience)
  • 2-4 years experience in account coordination, customer support, customer success, healthcare operations, or related customer-facing operational environments.
  • Strong communication and relationship management skills
  • Strong organizational skills with the ability to manage multiple priorities simultaneously
  • Ability to coordinate cross-functional activities and drive timely follow-through
  • Demonstrated ability to collaborate effectively across teams and functions
  • Ability to interpret performance data and explain outcomes to customers
  • Familiarity with HIPAA-regulated environments preferred
  • Proficiency in Microsoft Suite (Powerpoint, Excel, Outlook, etc.) highly desirable
  • Comfort operating in a fast-paced, matrixed organization
  • Ability to travel up to 10-25%

Success in This Role:

Successful individuals in this role demonstrate:

  • Strong follow-through and operational execution
  • Ability to manage multiple priorities in fast paced environment
  • Effective communication with both customers and internal stakeholders
  • Strong organizational and problem-solving capabilities
  • Ability to navigate ambiguity and coordinate issue resolution across teams
  • Curiosity and willingness to develop customer relationship management and account strategy skills

#LI-BC1

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:
$65,000—$73,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

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