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Key Account Associate Jobs in Ooltewah, TN (NOW HIRING)

Key Functions * Serve as the primary point of contact and face of Kenco with carrier partners ... Qualifications * High school diploma required, associate degree preferred. * 0-2 years of ...

Retail Sales Associate

Chattanooga, TN

$13.75 - $15.75/hr

Flexible spending account * 401(k) * Paid time off Qualifications * 18+ and authorized to work in ... Flexible availability (weekends/holidays) Key Responsibilities * Provide outstanding customer ...

Warehouse Associate

Chattanooga, TN · On-site

$14.50 - $17.25/hr

Medical insurance including HSA, HRA and FSA accounts * Supplemental insurance including critical ... As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get ...

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Key Account Associate information

See Ooltewah, TN salary details

$24.1K

$46.4K

$63.7K

How much do key account associate jobs pay per year?

As of Aug 26, 2026, the average yearly pay for key account associate in Ooltewah, TN is $46,391.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $52,700.00 per year, depending on experience, location, and employer.

What is a key account associate?

Key Account Associates are professionals responsible for managing and nurturing relationships with an organization's most important clients, known as key accounts. They work closely with these clients to understand their needs, provide solutions, and ensure customer satisfaction. Their role often includes handling inquiries, resolving issues, and collaborating with internal teams to deliver tailored services or products. By maintaining strong relationships, Key Account Associates help drive sales growth and client retention for the company.

How does a key account associate typically collaborate with other departments to support client needs?

Key Account Associates regularly work alongside teams such as sales, marketing, logistics, and customer service to ensure that key clients receive comprehensive support. This collaboration often involves coordinating on customized solutions, streamlining communication between the client and internal teams, and addressing any challenges that arise promptly. By maintaining strong interdepartmental relationships, Key Account Associates help ensure client satisfaction and drive retention. Effective teamwork is crucial, as these associates serve as the primary point of contact and must align internal resources to meet client expectations.

What are the key skills and qualifications needed to thrive as a key account associate, and why are they important?

To thrive as a Key Account Associate, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and proficiency in Microsoft Office are typically essential. Excellent communication, negotiation abilities, and problem-solving skills help build rapport with clients and address their needs effectively. These skills are crucial for maintaining client satisfaction, achieving sales targets, and contributing to the company’s growth.

What is the difference between Key Account Associate vs Sales Coordinator?

AspectKey Account AssociateSales Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldUsually requires a bachelor's degree, often in business or communications
Work EnvironmentWorks closely with key clients, manages account relationships, often in B2B settingsSupports sales teams, coordinates sales activities, and handles administrative tasks
Employer & Industry UsageCommon in manufacturing, wholesale, and B2B sectorsWidely used across retail, corporate sales, and service industries

The Key Account Associate focuses on managing relationships with major clients and maintaining key accounts, while the Sales Coordinator supports sales teams with administrative and coordination tasks. Both roles require strong communication skills and a customer-focused approach, but the Key Account Associate has a more strategic client management focus.

Infographic showing various Key Account Associate job openings in Ooltewah, TN as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,391 per year, or $22.3 per hour.

Retail Analytics & Market Intelligence Training Specialist

Novalis US, LLC

Dalton, GA • Remote

Full-time

Posted 22 days ago


Job description

The Retail Analytics amp; Market Intelligence Training Specialist serves as a critical link between market insights, retail execution, customer education, and business strategy. This role is responsible for gathering and analyzing market intelligence, identifying competitive trends, developing executive-level reporting, and delivering impactful training programs that support sales growth and product adoption.
Working closely with Strategic Accounts, Marketing, Sales, Customer Support, Technical Services, and Product Management teams, this position provides actionable insights that influence business decisions while ensuring retail partners are equipped with the knowledge and tools necessary to successfully represent our products.
The ideal candidate is highly analytical, naturally curious, comfortable presenting to large audiences, and passionate about transforming data and market observations into meaningful business recommendations.

Key Responsibilities
Market Intelligence amp; Competitive Analysis
  • Collect, analyze, and report market intelligence from retail locations, competitive channels, industry trends, and customer interactions.
  • Conduct competitive retail audits, pricing reviews, merchandising evaluations, and product placement assessments.
  • Monitor market dynamics, product launches, assortment changes, and retail stocking strategies.
  • Identify emerging trends, opportunities, and risks impacting our products and its customers.
  • Develop executive-level summaries and actionable recommendations for leadership teams.
  • Maintain ongoing analysis of competitive products, promotional activity, and retail performance metrics.
Data Analytics amp; Business Reporting
  • Analyze sales, market, and customer data to identify growth opportunities and business insights.
  • Develop weekly, monthly, and quarterly reports highlighting key performance indicators, market trends, and strategic recommendations.
  • Create executive dashboards and presentations that translate complex data into clear business insights.
  • Support strategic decision-making through fact-based analysis and reporting.
  • Utilize advanced Excel and modern AI-enabled tools to improve efficiency, reporting accuracy, and insight generation.
Retail Training amp; Product Enablement
  • Design and deliver engaging product training programs for retail associates, management teams, and strategic partners.
  • Support product launches through in-store training, virtual presentations, and field engagement activities.
  • Create excitement and confidence around our products within retail environments.
  • Ensure retail teams understand product features, benefits, installation considerations, and selling strategies.
  • Develop innovative learning approaches that improve knowledge retention and sales effectiveness.
  • Serve as a subject matter expert for our products and flooring industry trends.
Retail Execution amp; Relationship Management
  • Build and maintain strong relationships with retail store associates, management teams, and key account stakeholders.
  • Conduct regular store visits to assess merchandising, displays, inventory positioning, and training effectiveness.
  • Maintain accurate records, contacts, field observations, and account activity.
  • Partner with Strategic Account Managers to ensure execution aligns with broader business objectives.
  • Support product line reviews, merchandising updates, and in-store display initiatives.
  • Provide ongoing support and consultation to retail partners to drive sales performance and customer satisfaction.
Cross-Functional Collaboration
  • Collaborate with Marketing to develop targeted training materials, content, and communication strategies.
  • Partner with Customer Support, Technical Services, Claims, Product Development, and Sales teams to resolve issues and improve customer experiences.
  • Share field insights that influence future product development, marketing initiatives, and business strategies.
  • Support trade shows, industry events, customer meetings, and strategic projects as needed.

Qualifications
Required
  • Bachelor's degree in Business, Marketing, Communications, Analytics, Sales, or a related field; or equivalent professional experience.
  • Strong analytical and problem-solving capabilities.
  • Excellent presentation, communication, and facilitation skills.
  • Experience creating executive summaries, reports, and business presentations.
  • Proficiency in Microsoft Excel and data analysis tools.
  • Familiarity with modern AI productivity platforms such as ChatGPT, Gemini, Claude, or similar technologies.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Willingness to travel extensively throughout the United States.
Preferred
  • Experience within flooring, building products, home improvement, retail, or related industries.
  • Experience conducting market research, competitive intelligence, or field analytics.
  • Experience delivering training programs in retail, sales, or customer-facing environments.
  • Knowledge of merchandising, retail operations, and strategic account management.
  • Experience presenting to large audiences both virtually and in person.
Location: Dalton, GA or Mooresville, NC (Remote with Travel)