ZipRecruiter

Log In

1

Keno Supervisor Jobs (NOW HIRING)

Seminolehardrock

The Slot Supervisor is responsible for assisting Slot Department management in all phases of Slot ... Requires knowledge of a wide range of Slot Machines, Video Poker and Keno * Must be competent with ...

Seminolehardrock

Supervises the operation of slot machines and performance of slot floor staff during assigned shift ... Requires knowledge of a wide range of Slot Machines, Video Poker and Keno * Must be competent with ...

previous pagenext page

Showing results 21-40

All JobsKeno Supervisor Jobs

Keno Supervisor information

See salary details

$12

$29

$50

How much do keno supervisor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for keno supervisor in the United States is $29.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.30 per hour, depending on experience, location, and employer.

What are some common challenges faced by keno supervisors and how can they be effectively managed?

Keno Supervisors often encounter challenges such as ensuring game integrity, managing diverse team members, and addressing customer disputes in a fast-paced environment. Effective supervisors stay organized, communicate clearly, and maintain a calm demeanor during busy periods or when handling discrepancies. Regular training, strong attention to detail, and fostering a supportive team culture are key strategies for overcoming these challenges and ensuring smooth Keno operations.

What is the difference between Keno Supervisor vs Casino Floor Supervisor?

AspectKeno SupervisorCasino Floor Supervisor
CertificationsGaming license, knowledge of gaming regulationsGaming license, management training
Work EnvironmentCasino gaming area, focusing on Keno gamesCasino floor, overseeing multiple gaming tables and machines
ResponsibilitiesSupervises Keno game operations, ensures compliance, manages staffOversees overall casino floor activities, manages staff, enforces policies

The Keno Supervisor primarily focuses on managing Keno game operations within a casino, ensuring compliance and staff supervision. In contrast, a Casino Floor Supervisor oversees a broader range of gaming activities across the casino floor, including tables and machines. Both roles require gaming licenses and knowledge of casino regulations, but their scope and responsibilities differ significantly.

What is a keno supervisor?

Keno Supervisors are responsible for overseeing the operations of keno games in casinos or gaming establishments. They supervise keno writers and runners, ensure compliance with gaming regulations, handle customer disputes, and maintain the integrity of the game. Keno Supervisors also manage payouts, monitor equipment, and provide customer service to ensure a smooth gaming experience. Their role is essential for maintaining fair play and efficient operations in the keno area.

What are the key skills and qualifications needed to thrive as a keno supervisor?

To thrive as a Keno Supervisor, you need in-depth knowledge of casino operations, Keno game rules, and supervisory experience, often supported by a high school diploma or equivalent. Familiarity with Keno management systems, point-of-sale terminals, and internal control procedures is typically required. Exceptional leadership, attention to detail, and strong communication skills help in managing staff and delivering excellent customer service. These skills and qualities are crucial for ensuring the smooth, secure, and efficient operation of Keno games while maintaining compliance and guest satisfaction.
More about Keno Supervisor jobs
What cities are hiring for Keno Supervisor jobs? Cities with the most Keno Supervisor job openings:
What states have the most Keno Supervisor jobs? States with the most job openings for Keno Supervisor jobs include:
What job categories do people searching Keno Supervisor jobs look for? The top searched job categories for Keno Supervisor jobs are:
Keno Supervisor jobs near you
Infographic showing various Keno Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $61,252 per year, or $29.4 per hour.

CSO Shift Manager\Supervisor

PORT MADISON ENTERPRISES FAMILY

Suquamish, WA • On-site

Full-time

Re-posted 3 days ago

Job description

PORT MADISON ENTERPRISESSUQUAMISH CLEARWATER CASINO RESORTCSO- Shift Manager

General Position Summary:

Oversees the operation of the Casino’s Cage Slot Operations during assigned shift while complying with all applicable company and gaming regulatory requirements.

Essential Functions/Major Responsibilities:

  • Operates Cage Slot Operations according to department policies and procedures, MICS, State Compact, Appendix X & X2, Tribal Internal Controls Standard and Title 31
  • Oversees custody and balances of cage inventory, including currency, coins, checks, gaming chips, forms and records normally associated with the operation of the cage
  • Completes all reports required to maintain a smooth operation
  • Resolves employee and guest disputes not resolved at a lower level including resolution reports
  • Directly supervises and interfaces with Supervisor and Rubber band to ensure optimal operations and adequate controls in accordance with Gaming Ordinance, State Compact, and MICS while on shift
  • Responsible for investigating, variance review and responding to NOE’s in a timely manner
  • Approves guests’ checks according the casino policies
  • Oversees the distribution of PME payroll checks
  • Oversees the revenue deposit
  • Oversees issuance of bank rolls to personnel
  • Oversees all Keno, Department, and blind drops
  • Oversees revenue drop verification
  • Responsible for all aspects of performance management to include training, employee evaluations, coaching and corrective action
  • Safeguards company assets located within Cage Slot Operations
  • Utilizes resources to maximize the efficiency of the operation
  • Uphold 72 hours response timeline to employees and guests
  • Ability to coach and develop all report
  • Works to ensure processes and procedures are effective and reasonable
  • Recommends ways to improve processes and procedures to better fit the department needs
  • Works closely with other department leaders to improve cross departmental communication
  • Promotes positive internal and external guests relations
  • Train, coach and monitor team to ensure smooth adoption of new programs
  • Completes evaluations and disciplinary action in line with PME policy

Secondary Functions:

  • Monitors, implements, and trains staff as required
  • Promotes positive guest and employee relations
  • Oversees and maintains a safe and clean environment for guests and employees
  • Other duties as assigned

Specific Job Skills:

  • Thorough understanding of MICS, State Compact, department Internal Controls/Policies & Procedures, and Port Madison Enterprises Employee Handbook
  • Exemplary leadership skill with the ability to work with and motivate employees
  • Ability to communicate in a highly effective manner both in writing and verbally
  • Able to diagnose complex problems and reach sustainable solution
  • Possesses the ability to multi-task and time management
  • Good problem-solving skills, including handling stressful situations and guest disputes
  • Ability to work with and motivate employees
  • Proven ability to meet deadlines and maintain flexibility
  • Cash handling (vault volume) and/or casino gaming operation experience preferred
  • Excellent math skills
  • General Supervision/Managerial skills
  • Proficient in MS Office and able to work multiple platform of POS

Education and/or Experience:

High School Diploma or GED Required. Retail or customer service experience required. A minimum of three (3) years of gaming experience and one (1) year high volume of cash transactions or supervisor equivalent experience required.

Job Conditions:

Working conditions include high stress for immediate need information and disgruntled customers on the casino floor and in an office setting. Working evening, weekends and holidays is required includes working on a rotation schedule. Position requires extended period of standing, smoky, noisy environment and frequent interruptions.

Physical Requirements:

Manual and finger dexterity for operation of computers, works in a confine space within gaming machinery and cash process equipment. Ability to lift 25 lbs. and require sit and or stand for extend periods of time

Apply