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Kaseya Jobs in Michigan (NOW HIRING)

Brightworks IT

Level 3 Technical Lead

Wixom, MI · On-site

$95 - $130/hr

Hands-on with RMM/PSA tooling -- ConnectWise Manage, Kaseya, Datto RMM, ConnectWise Automate * PowerShell proficiency for automation and administration * Ability to work onsite in Wixom with ...

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Kaseya information

See Michigan salary details

$9.7K

$60.2K

$101.4K

How much do kaseya jobs pay per year?

As of Aug 26, 2026, the average yearly pay for kaseya in Michigan is $60,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,860.00 and $66,302.00 per year, depending on experience, location, and employer.

What does a Kaseya job typically involve?

A job at Kaseya usually involves working with IT management and automation solutions, supporting clients in managing their IT infrastructure, and helping businesses streamline their IT operations. Employees may work in roles such as technical support, software development, sales, or customer success. The work environment is fast-paced and technology-driven, focusing on delivering innovative solutions to global customers. Kaseya values adaptability, teamwork, and continuous learning to keep up with evolving industry trends.

What are the key skills and qualifications needed to thrive as a Kaseya IT administrator?

To thrive as a Kaseya IT Administrator, you need expertise in IT systems management, remote monitoring, and troubleshooting, usually backed by relevant IT certifications such as CompTIA, Microsoft, or Kaseya-specific training. Familiarity with Kaseya VSA, patch management tools, scripting languages, and ticketing systems is essential. Strong analytical thinking, communication, and customer service skills help in resolving issues efficiently and supporting users. These skills are crucial for maintaining secure, stable IT environments and delivering proactive support to clients or internal teams.

What are some common challenges faced by IT professionals working with Kaseya's platform, and how can new hires best prepare for them?

IT professionals using Kaseya's platform often encounter challenges such as managing multiple client environments, handling complex automation tasks, and staying updated with frequent software updates. New hires can best prepare by familiarizing themselves with Kaseya's documentation, participating in official training modules, and staying engaged with user communities to learn troubleshooting tips. Collaborating closely with team members and proactively communicating about issues also helps ensure smooth operations and professional growth within a managed services environment.

What is the difference between Kaseya vs Network Administrator?

AspectKaseyaNetwork Administrator
CertificationsIT certifications, such as CompTIA Network+ or Microsoft CertifiedNetwork+ or Cisco CCNA often preferred
Work EnvironmentIT service management, remote monitoring, and automation toolsManaging and maintaining network infrastructure on-site or remotely
Industry UsageIT managed service providers, MSPs, and internal IT teamsCorporate, enterprise, and small business networks
Primary FocusIT automation, remote management, and monitoringNetwork setup, troubleshooting, and security

While Kaseya focuses on IT management and automation solutions, Network Administrators handle the day-to-day management of network infrastructure. Both roles require technical certifications and are vital in IT environments, but Kaseya is more tool-oriented, whereas Network Administrators are operational roles managing networks directly.

Does Kaseya offer remote jobs?

Kaseya offers remote job opportunities for various roles, including IT management, support, and software development. Many positions are designed to be performed remotely, often requiring familiarity with remote collaboration tools and cybersecurity best practices.

What are popular job titles related to Kaseya jobs in Michigan?

For Kaseya jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Kaseya jobs in Michigan look for?

The top searched job categories for Kaseya jobs in Michigan are:

Kaseya jobs near you
Infographic showing various Kaseya job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $60,217 per year, or $29 per hour.

Service Engineer - AI Automation, Cloud & Security

Utica, MI • On-site

Smart IT Services, Inc
IT Services • 11 - 50 employees
Learn more about Smart IT Services, Incexternal

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago

Job description

IT Support & Automation Engineer (Managed Services)
Utica, MI (office-first with flexibility / hybrid options) | Microsoft 365 • Azure • Networking • Security • Automation • MSP Tooling
Speak Geek. Be Human. Make IT better for People.
At SMART I.T. Services, we help real businesses run smoothly with proactive managed IT-cloud, cybersecurity, networking, and support that people actually enjoy working with. A big part of how we do that is automation: smarter workflows, fewer repetitive tasks, better service, and modern tools that help teams move fast without cutting corners.
If you love technology, like talking to people, and get real satisfaction from turning messy problems into clean systems, you'll fit in here.
What you'll do
  • Support end users and business owners with clear communication and calm troubleshooting.
  • Own tickets end-to-end: diagnose, resolve, document, and follow through.
  • Work proactively (not just break/fix): monitoring, patching, security improvements, and prevention.
  • Build and improve workflows using modern tooling-process automation, integrations, and orchestrated runbooks (think n8n / Zapier-style approaches, plus service workflow improvements).
  • Help clients adopt modern productivity tooling (including Microsoft Copilot and AI-assisted use cases) in practical, secure ways.
Technologies you'll touch (varies by client)
  • Microsoft 365 / Azure, Windows Server, Active Directory / Entra ID (identity)
  • Networking: firewalls, switching, wireless, VPNs (Cisco / Cisco Meraki exposure is a plus)
  • VoIP phone systems
  • Cybersecurity best practices and tools (MFA, endpoint hardening, least privilege, backup awareness)
  • MSP operations: ticketing + RMM (ConnectWise / Kaseya-style)
  • Virtual desktop environments (VDI / VMware-style platforms)
  • Cloud + "data-center style" environments (hybrid happens)
You might be our person if...
  • You're the one friends/family/neighbors call when "the Wi-Fi is weird" or a laptop is doing something unholy.
  • You tinker because you want to-home setup, cloud sandbox, scripts, automations, integrations, security settings... anything that helps you learn.
  • You enjoy making systems simpler: fewer clicks, fewer steps, fewer repeat issues.
  • You can "speak geek," but you genuinely like people-and you explain things without making anyone feel dumb.
Nice-to-have (not required)
We'll love it if you have any of these-but they're not required:
  • OpenClaw (AI framework) experience for building/operating agentic workflows
  • Docker familiarity
  • Kubernetes fundamentals (or curiosity to learn)
  • Linux, especially Ubuntu (basic admin + troubleshooting)
  • Local/private LLMs (local model setups), RAG, self-hosted agent tools, or building a small "AI server"/lab
  • Experience supporting insurance agencies / regulated SMBs
  • Scripting/automation mindset (PowerShell, Python, low-code, APIs)
  • Cloud/security exposure (certs welcome, not required)
Experience level
We're open to multiple experience levels. If you bring strong fundamentals, curiosity, and a service mindset, we'll match responsibilities to your skills and help you level up quickly.
Hybrid/Flex Role - Local Residency Required
This position offers some flexible and hybrid scheduling; however, candidates must reside within 150 miles of Detroit, MI to support on-site client needs, occasional in-person meetings, and time-sensitive dispatches.
Benefits
  • 401(k) retirement program
  • Health insurance
  • Paid time off
  • Your birthday off
Ready to apply?
If you want a role where you combine people-first support with cloud, security, networking, and automation-apply today.
3 quick questions (so I can finalize the best version for posting)
  1. What exact job title do you want on the ad: Service Desk Engineer, IT Support Engineer, Managed Services Engineer, or something else?
  2. For this role, should networking (firewalls/switching/wireless) be framed as a core expectation, or "exposure is a plus"?
  3. Do you want the posting to mention client site visits as "occasional," "regular," or keep it implied via the 150-mile requirement?

Apply