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Kaiser Remote Jobs in Highlands Ranch, CO (NOW HIRING)

This is a remote position. Compensation: $17.00 - $22.00 per hour YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability ...

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Kaiser Remote information

What is the typical work environment like for a Kaiser Remote position?

A Kaiser Remote position allows you to work from home or another approved location, using secure technology to access patient records and communicate with your team. You can expect regular virtual meetings and online collaboration with colleagues, supervisors, and patients, depending on your role. While you enjoy the flexibility of remote work, you’ll still be responsible for maintaining strict compliance with privacy regulations and adhering to Kaiser Permanente’s high standards for patient care and service. Most teams provide ongoing training and support to help you stay connected and successful in your remote role, and there may be opportunities for career advancement within the remote work structure.

What are the key skills and qualifications needed to thrive in the Kaiser Remote position, and why are they important?

To thrive in a Kaiser Remote position, you need a background in healthcare administration, clinical support, or customer service, along with relevant certifications or licensure depending on the specific role. Familiarity with electronic health records (EHR) systems like Epic, HIPAA compliance, and telehealth platforms is highly valued. Exceptional communication, time management, and independent problem-solving skills help remote employees deliver quality service and maintain productivity outside of traditional office settings. These skills are essential for maintaining patient confidentiality, collaborating with teams virtually, and providing efficient, accurate support or care to patients from a distance.

What is a Kaiser Remote?

A Kaiser Remote job is a position with Kaiser Permanente that allows employees to work from home or another off-site location instead of a traditional office. These roles can include various functions such as customer service, IT, administration, and healthcare support. Remote positions may have specific requirements, such as reliable internet access and a quiet workspace. Availability of remote roles depends on the department and business needs. Interested candidates can search for remote opportunities on Kaiser Permanente’s official careers website.

What cities near Highlands Ranch, CO are hiring for Kaiser Remote jobs?

Cities near Highlands Ranch, CO with the most Kaiser Remote job openings:

Infographic showing various Kaiser Remote job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 3% As Needed, 74% Full Time, 22% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative

PIIAC

Denver, CO • On-site, Remote

$17 - $22/hr

Part-time

Re-posted 7 days ago


Job description


The Customer Service Representative at Insurance Design & Placement is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with accuracy and professionalism.
Responsibilities
  • Provide daily service to existing clients related to policy changes, certificates of insurance, billing, audit, claims, carrier inspections, etc. Forward any client questions regarding policy changes to the producer.
  • Triage documents from carriers verifying the accuracy, facilitating corrections, as needed, and forwarding to the producer/agency owner for processing where needed.
  • Process basic renewals which require no remarketing or explanations of change in coverage.
  • Manage day-to-day customer service database (AMS360) and file database (Dropbox) by facilitating policy download and upload, endorsement and audit updates in the system, and notation of all client interactions.
  • Support producer to understand potential client or remarketing needs, gather necessary data, input data in carrier quoting systems, and draft proposals.
  • Identify content for quarterly client newsletter and manage and facilitate newsletter publication and newsletter social media sharing.

Qualifications
  • Associate or Bachelor's Degree
  • Previous experience working with CEOs, presidents, or executive-level staff at small businesses and nonprofits.
  • Knowledge of or ability to learn insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and understanding of when to escalate or seek help to handle difficult situations.
  • Computer proficiency. Previous experience with Dropbox and Microsoft Outlook, on a professional basis. Ability to quickly learn new software. Previous experience working with VOIP or telephony products is preferred.

Benefits/Perks
  • Competitive Pay- higher pay available to individuals currently insurance licensed and/or with previous experience working with AMS360.
  • Option to Work Remotely- after successful completion of 90-day probationary period employee has the option to work from home
  • Transit Subsidy- monthly RTD pass available to those who use transit and choose to work in the office
  • Professional Development- it is the intent that a person who performs successfully in this position would be eligible for promotion to full-time Account Manager position within 18 months.
  • Educational subsidy- after successful completion of 90-day probationary period employee will be required to pursue insurance licensing at the expense of the Insurance Design & Placement.

This is a remote position.
Compensation: $17.00 - $22.00 per hour
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with a PIIAC member agency is a great career choice!
The Mission of Professional Independent Insurance Agents of Colorado (PIIAC) is to advance, foster and protect Independent Insurance Agents throughout Colorado. Working with them to achieve their professional development goals, advocacy, and regulatory goals, and to provide their Independent Insurance Agency with a suite of products and services that will create a mutually beneficial environment for members while maintaining the highest ethical business standards.
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.