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Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Lead Business Insights Developer harnesses the power of data and analytical methods to tell a compelling story that transforms insight into action for stakeholders. They lead a segment of work within an agile business insights team, deploying comprehensive BI products that drive strategic decision-making. They maintain direct relationships with key business stakeholders and operate with a strong consultative mindset—consistently striving to anticipate business needs and deliver innovative solutions.

What You Will Do

• Work with BI Leadership and stakeholders to understand business objectives, map scope of work, and lead junior colleagues in delivering technical outcomes.
• Serve as a point of contact for stakeholders within the scope of assigned projects; respond to inquiries promptly and escalate when needed.
• Apply advanced statistical methods to uncover patterns and insights, using techniques ranging from basic aggregation to complex statistical analysis.
• Collaborate with Data Engineers on data collection, storage, and retrieval processes; partner with Data Governance to identify data issues and propose cleansing or enhancement solutions.
• Lead projects using analytical best practices, ensuring data sources are connected with quality and reliability
• Leverage interactive dashboarding and visualization tools to translate data into compelling insights with a strong focus on user experience.
• Lead validation, QA testing, and peer review processes to ensure data accuracy and integrity in reporting.
• Provide post-implementation support, including defect resolution and hands-on troubleshooting of reports in the field.
• Manage Power BI administration activities such as capacity planning, data connection oversight, and user/group access provisioning.
• Drive continuous improvement through performance optimization, automation, and expanded functionality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. 
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Group Work Leadership: Ability to lead portions of pod iteratives; can clearly communicate priorities and play an effective technical support role for junior colleagues. 

Consultive Mindset: Go beyond just providing analytics and actively engage stakeholders to understand their challenges and goals. Ability to have a business-first viewpoint when developing solutions.

Technical Acumen: Knowledge of data pipelines, BI Tools (Power BI, Tableau, etc.), advanced report programming, and technical queries (SQL, R, Python, etc.).

Analytical and Problem-Solving Skills: Outstanding analytical skills with attention to detail, strong documentation, organization, time management, and problem-solving abilities. 

Communication: Maintaining timely communication with management and stakeholders on project progress, issues, and concerns. Developing effective communication plans tailored to diverse audiences.

Who You Are

• 5+ years of work experience analyzing data and building comprehensive dashboards in a retail enterprise setting.   
• Familiarity with project management and collaboration tools (e.g., JIRA, Confluence).
• An ongoing learner who seeks out emerging technology and can influence others to think innovatively. 
• Gets energized by fast-paced environments and capable of supporting multiple projects - can identify primary and secondary objectives, prioritize time, and communicate timelines to team members. 
• Highly autonomous and comfortable working in an ambiguous, continually changing environment. 
• Passionate about building great BI products and solving customer and business problems. 
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs. 

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here. 

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. 

Join us and help write the next chapter in our story - apply today! 

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.