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Junior Comcast Network Operations Center Jobs in Wheaton, IL

Commensurate: High School diploma or associate degree plus a minimum of 7 years performing as a Network Operations Engineer supporting large, complex networks in a Network Operations Center ...

Data centre LAN networks in 40+ locations * Market Data feeds * Bespoke client trading environments Network Operations are a global team consisting of regional teams located in London, New York ...

Data centre LAN networks in 40+ locations * Market Data feeds * Bespoke client trading environments Network Operations are a global team consisting of regional teams located in London, New York ...

Interact with your global peers within the network operations center and across other departments ... Mentor and provide guidance to junior team members. You will best represent IPsoft through every ...

Data centre LAN networks in 40+ locations * Market Data feeds * Bespoke client trading environments Network Operations are a global team consisting of regional teams located in London, New York ...

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Junior Comcast Network Operations Center information

See Wheaton, IL salary details

$32.4K

$63K

$89.9K

How much do junior comcast network operations center jobs pay per year?

As of May 28, 2026, the average yearly pay for junior comcast network operations center in Wheaton, IL is $62,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $74,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Comcast Network Operations Center (NOC) Technician, and why are they important?

To thrive as a Junior Comcast Network Operations Center Technician, you need a basic understanding of network fundamentals, troubleshooting, and familiarity with telecommunications systems, often supported by a degree in IT or a related field. Proficiency with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are commonly expected. Attention to detail, problem-solving abilities, and effective communication are critical soft skills for success in this role. These skills ensure quick identification and resolution of network issues, maintaining service reliability and customer satisfaction.

What are some common challenges faced by Junior Network Operations Center (NOC) Technicians at Comcast, and how can they be addressed?

Junior NOC Technicians at Comcast often encounter challenges such as troubleshooting network outages under tight time constraints and managing multiple incident reports simultaneously. To address these, it is helpful to develop strong organizational skills, maintain clear communication with senior engineers, and utilize available network monitoring tools effectively. Collaborating with team members and participating in ongoing training can also help in quickly identifying and resolving network issues, which is vital for maintaining service reliability and gaining confidence in the role.

What does a Junior Comcast Network Operations Center (NOC) technician do?

A Junior Comcast Network Operations Center (NOC) technician monitors and maintains Comcast’s network infrastructure to ensure optimal performance and minimal downtime. Their responsibilities include responding to network alerts, troubleshooting connectivity issues, escalating complex problems to senior technicians or engineers, and following standard operating procedures to resolve incidents. They work as part of a team to keep the network running smoothly and may also assist with routine maintenance and network upgrades. Junior NOC technicians often work in shifts to provide 24/7 network monitoring and support.

What is the difference between Junior Comcast Network Operations Center vs Network Technician?

AspectJunior Comcast Network Operations CenterNetwork Technician
CertificationsBasic networking certifications (e.g., CompTIA Network+)Similar certifications often required
Work EnvironmentTelecom company facilities, data centers, remote sitesClient sites, telecom facilities, data centers
Employer & IndustryTelecommunications industry, primarily ComcastTelecom, IT service providers, network companies
Job FocusMonitoring, troubleshooting, and maintaining network operationsInstalling, repairing, and configuring network hardware and software

The Junior Comcast Network Operations Center role focuses on monitoring and maintaining network systems within Comcast's operations center, emphasizing troubleshooting and system oversight. In contrast, a Network Technician often performs hands-on hardware installation and repairs at various sites. Both roles require similar certifications and work environments, but their daily tasks and focus areas differ, with the NOC role being more operational and monitoring-oriented.

What job categories do people searching Junior Comcast Network Operations Center jobs in Wheaton, IL look for? The top searched job categories for Junior Comcast Network Operations Center jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for Junior Comcast Network Operations Center jobs? Cities near Wheaton, IL with the most Junior Comcast Network Operations Center job openings:

Global Network Operations Center Administrator

Xinnovit

Chicago, IL • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Global Network Operations Center Administrator

Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics. The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry.

Our goals are:

  • To use our expertise to the benefit of our clients and partners through open communication and collaboration.
  • To ensure sustainable and profitable long-term growth.
  • To provide a return on investment to shareholders.
  • To promote employee development.
Job Description

Must have current working experience with first level troubleshooting for all monitored devices within a GNOC, update tickets within the ticketing system, update monitoring tools with new devices, maps, changes and removals and follow processes to escalate issues to ensure SLA's related to monitoring routers, switches, data circuits, servers and environmental devices.

This is a customer facing position, excellent English written and verbal communication skills are required, must be process oriented for escalations and notifications for management and the candidate will need to work with applications & applications support teams for CRM, SharePoint, Exchange, Citrix, & Web based apps for outages and service delays and work closely with service providers globally for degraded or circuit outages.

Tools that are used within the NOC:

  • Primary Tool UIM i.e. (NimSoft)
  • Application Tools
  • ASM, Thousand Eyes
  • Riverbeds Web Analytics

General knowledge and experience with; Windows 2003 / 2008 and UNIX based servers, starting services, IIS Resets, server reboots, Cisco routers and switches is a plus.

All your information will be kept confidential according to EEO guidelines.