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IT Lead, Workday Tech DevOps

As the IT Lead, Workday Tech DevOps, you will serve as a senior technical architect and hands-on developer responsible for the end-to-end lifecycle of Workday solutions. You will bridge the gap between complex business requirements and high-performance technical execution across the Workday HCM ecosystem.

This is a pivotal role that goes beyond standard configuration. You will lead the design and development of custom applications using Workday Extend, handle large-scale data orchestration with Prism Analytics, and build robust Integrations that connect Workday to our broader enterprise landscape.

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels, including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers with access to the best products available in the marketplace today.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

1. 1. Business Analysis & Requirements Gathering

• Partner with HR COE leads (Compensation, Benefits, Payroll, etc.) to translate business challenges into scalable technical roadmaps.
• Conduct deep-dive discovery sessions to document functional and non-functional requirements.
• Perform gap analysis between out-of-the-box Workday functionality and unique business needs.

1. Design & Development (Extend, Prism, & Integrations)

• Workday Extend: Lead the architecture and development of custom apps within the Workday UI to enhance the user experience and fill functional gaps.
• Workday Prism: Partner with Workforce Analytics, HRIS, Finance, and Business Intelligence teams to design, build and manage data pipelines, blending Workday data with external sources to provide high-impact analytics.
• Integrations: Design, develop, and maintain complex EIBs, Core Connectors, and Studio Integrations to ensure seamless data flow between Workday and external systems (Payroll, CRM, ERP, ATS Identity Management, and other business platforms).
• Technical Design: Create comprehensive Technical Design Documents (TDD) and system architecture diagrams.

1. Module Support & Technical Strategy

• Provide advanced technical oversight for Core HCM, Compensation, Benefits, Payroll, Time Tracking, Absence, Recruiting, Learning and Talent modules.
• Act as the technical escalation point for complex defects and performance tuning.
• Support bi-annual Workday releases by assessing the impact of new features on custom integrations and Extend apps.
• Implement best practices for integration monitoring, security, and error resolution.
• Partner with enterprise IT to ensure Workday integrations align with global data and security standards.

1. DevOps & Governance

• Implement and maintain CI/CD best practices for Workday configurations and code.
• Ensure all development meets strict security, data privacy, and compliance standards (SOX, GDPR, etc.).
• Ensure data integrity, governance, and compliance across all Prism datasets and reporting environments.
• Mentor junior developers and provide peer reviews to ensure code quality and maintainability.
• Promote analytics innovation through advanced data modeling, visualization, and integration with enterprise data platforms.

Qualifications:

• Bachelor's degree in computer science, Information Systems, Engineering, or related field (master's preferred).
• 5+ years of experience working with Workday in a product ownership/manager role with a focus on gathering requirements, developing solutions and operational support.
• Hands-on development expertise with Workday Extend, Workday Prism Analytics, and Workday integration development.
• Experience in large, multi-country enterprise environments.
• Deep technical knowledge of Workday architecture, APIs, security models, and data structures.
• Proficiency with Workday Studio, EIBs, Core Connectors, and REST/SOAP web services.
• Experience with JSON, XML, XSLT, Java, or other integration-related programming languages and integration patterns.
• Advanced understanding of analytics, data engineering, and visualization tools within Workday Prism.
• Exceptional communication skills with the ability to translate complex technical concepts for business stakeholders.
• Strategic mindset with strong problem-solving, prioritization, and delivery focus.

Preferred Qualifications

• Workday certifications in Integration, Extend, and Prism Analytics.
• Experience in enterprise-scale digital transformation initiatives.
• Background in Agile development or DevOps practices for Workday.
• Experience working with offshore managed services for development and support.

Preferred Certifications

• Workday Pro (Integrations, Extend, or Prism)
• Workday Core HCM / Payroll Fundamentals

Why Join Us

• Lead innovation in one of the most advanced global Workday environments.
• Drive the next generation of Workday Extend applications and data analytics capabilities.
• Collaborate with top HR, IT, and business leaders on a truly global scale.
• Competitive compensation, flexible work environment, and global career growth opportunities.

Job Will Remain Open Until Filled

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

• Product Strategy: Define and communicate a comprehensive IT product strategy that aligns with the organization's overall business strategy. Develop and maintain a product roadmap that outlines key initiatives and enhancements.
• Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, operations, security, and business units, to ensure successful product development and delivery. Foster strong working relationships with key stakeholders.
• Market Research: Conduct research to identify industry trends, emerging technologies, and best practices in IT product management. Use market insights to inform product decisions and stay ahead of competitors.
• Product Development: Lead the product development process, defining product requirements, user stories, and acceptance criteria. Work with engineering teams to prioritize and execute product enhancements.
• Product Launch: Plan and execute product launches, including developing go-to-market strategies, pricing strategies, and marketing campaigns. Collaborate with marketing and sales teams to ensure successful product introductions.
• Product Metrics: Define and track key performance metrics for IT products, such as system uptime, reliability, performance, and user satisfaction. Use data-driven insights to drive product improvements.
• Risk Management: Identify and mitigate potential risks and challenges associated with IT product development and deployment.
• Stakeholder Communication: Effectively communicate the IT product vision, strategy, and progress to internal and external stakeholders. Ensure alignment and buy-in from all relevant teams.

Supervisory Responsibilities

Direct Reports
This position does not have supervisory responsibilities for direct reports.
Indirect Reports
This position does not have guidance or mentoring responsibilities for indirect reports.

Travel

Travel and Driving are not essential duties or functions of this job.

Minimum Qualifications

Education Level: Bachelor's Degree or equivalent experience.
Field of Study: Business, Management Information Systems, Computer Science, or equivalent job-related experience. PMI Certification is desired but not required.
Experience Requirements: 5+ years of experience in project management of varied complexities and scope.

Environmental & Physical Requirements

Office / Sedentary Requirements:

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer, and may also require the ability to lift up to 10 pounds.

Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills.
• Well-organized, detail-oriented, and able to handle a fast-paced work environment.
• Ability to work effectively with management.
• Ability to visualize and plan objectives and goals strategically.
• Ability to be creative in designing products.
• Previous experience taking a product line to market is preferred.
• Flexible and adaptable, able to change and alter according to changes in projects or business environment.
• Proficient in Project Management tools (i.e., MS Project) or similar project tool(s).
• Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web browsers.

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.