... AI, data, industry, and delivery specialists, to deliver integrated solutions * Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused ...
... AI, data, industry, and delivery specialists, to deliver integrated solutions * Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused ...
Software & Platforms Strategy Manager
Milwaukee, WI · On-site
$87K - $253K/yr
In an era where AI is rewriting every industry playbook, we equip C-suite leaders with clarity ... Invest in the next generation - mentor junior strategists, accelerate their growth, and build the ...
Software & Platforms Strategy Manager
Milwaukee, WI · On-site
$87K - $253K/yr
In an era where AI is rewriting every industry playbook, we equip C-suite leaders with clarity ... Invest in the next generation - mentor junior strategists, accelerate their growth, and build the ...
Senior Information Security Engineer
Milwaukee, WI · On-site
$104K - $142K/yr
Applies AI and Technology - Identifies opportunities to boost efficiency and add value using AI and ... Mentor junior security engineers and foster a culture of security awareness across the organization
Senior Information Security Engineer
Milwaukee, WI · On-site
$104K - $142K/yr
Applies AI and Technology - Identifies opportunities to boost efficiency and add value using AI and ... Mentor junior security engineers and foster a culture of security awareness across the organization
Senior Information Security Engineer
Milwaukee, WI · On-site
$104K - $142K/yr
Applies AI and Technology - Identifies opportunities to boost efficiency and add value using AI and ... Mentor junior security engineers and foster a culture of security awareness across the organization
Senior Information Security Engineer
Milwaukee, WI · On-site
$104K - $142K/yr
Applies AI and Technology - Identifies opportunities to boost efficiency and add value using AI and ... Mentor junior security engineers and foster a culture of security awareness across the organization
Cyber Full-Stack Technical Architect/Manager
Milwaukee, WI · On-site
$65.25 - $78.75/hr
Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore ... Provide technical leadership in the implementation of AI, GenAI, and Agentic AI solutions within ...
Cyber Full-Stack Technical Architect/Manager
Milwaukee, WI · On-site
$65.25 - $78.75/hr
Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore ... Provide technical leadership in the implementation of AI, GenAI, and Agentic AI solutions within ...
Lead Forward Deployed Engineer, Snowflake
$101K - $133K/yr
At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn ... Mentor and develop junior FDEs GenAI Solution Development * Architect and oversee delivery of LLM ...
Lead Forward Deployed Engineer, Snowflake
$101K - $133K/yr
At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn ... Mentor and develop junior FDEs GenAI Solution Development * Architect and oversee delivery of LLM ...
Lead Forward Deployed Engineer - Databricks
$101K - $133K/yr
At Deloitte, Lead Forward Deployed Engineers (LFDE) don't just build AI solutions, they help ... Mentor and develop junior FDEs GenAI Solution Development * Architect and oversee delivery of LLM ...
Lead Forward Deployed Engineer - Databricks
$101K - $133K/yr
At Deloitte, Lead Forward Deployed Engineers (LFDE) don't just build AI solutions, they help ... Mentor and develop junior FDEs GenAI Solution Development * Architect and oversee delivery of LLM ...
... AI to create value at speed for organizations across industries. Our strategy is to be the ... Mentor and develop junior colleagues; actively contribute to performance management and recruiting.
... AI to create value at speed for organizations across industries. Our strategy is to be the ... Mentor and develop junior colleagues; actively contribute to performance management and recruiting.
Lead Forward Deployed Engineer, Palantir
$101K - $133K/yr
At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn ... Mentor and develop junior FDEs GenAI Solution Development * Architect and oversee delivery of LLM ...
Lead Forward Deployed Engineer, Palantir
$101K - $133K/yr
At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn ... Mentor and develop junior FDEs GenAI Solution Development * Architect and oversee delivery of LLM ...
PLC Engineer
Oak Creek, WI · On-site
They typically lead projects, mentor junior engineers, and understand multiple PLC hardware and ... AI tools do not make hiring decisions. You can learn more by going to PPG provides equal ...
PLC Engineer
Oak Creek, WI · On-site
They typically lead projects, mentor junior engineers, and understand multiple PLC hardware and ... AI tools do not make hiring decisions. You can learn more by going to PPG provides equal ...
PLC Engineer
Oak Creek, WI · On-site
They typically lead projects, mentor junior engineers, and understand multiple PLC hardware and ... AI tools do not make hiring decisions. You can learn more by going to PPG provides equal ...
PLC Engineer
Oak Creek, WI · On-site
They typically lead projects, mentor junior engineers, and understand multiple PLC hardware and ... AI tools do not make hiring decisions. You can learn more by going to PPG provides equal ...
Advising clients on finance process improvement opportunities enabled by Oracle EPM, data modernization, and AI-driven insights * Coaching junior team members while supporting quality delivery, issue ...
Advising clients on finance process improvement opportunities enabled by Oracle EPM, data modernization, and AI-driven insights * Coaching junior team members while supporting quality delivery, issue ...
Provide technical guidance and mentorship to junior team members and support knowledge sharing ... Knowledge of advanced networking protocols and mechanisms for AI data clusters (e.g., congestion ...
Provide technical guidance and mentorship to junior team members and support knowledge sharing ... Knowledge of advanced networking protocols and mechanisms for AI data clusters (e.g., congestion ...
They bring deep domain expertise, a cloud-native mindset and a passion for AI-augmented engineering ... Provide technical mentorship and code review guidance to junior and mid-level engineers; deliver ...
They bring deep domain expertise, a cloud-native mindset and a passion for AI-augmented engineering ... Provide technical mentorship and code review guidance to junior and mid-level engineers; deliver ...
Provide technical guidance and mentorship to junior team members and support knowledge sharing ... Knowledge of advanced networking protocols and mechanisms for AI data clusters (e.g., congestion ...
Provide technical guidance and mentorship to junior team members and support knowledge sharing ... Knowledge of advanced networking protocols and mechanisms for AI data clusters (e.g., congestion ...
... junior staff * Thorough understanding of Microsoft Excel and actuarial concepts Competencies and Behaviors that Support Success in this Role * Openness and enthusiasm for using AI and large language ...
... junior staff * Thorough understanding of Microsoft Excel and actuarial concepts Competencies and Behaviors that Support Success in this Role * Openness and enthusiasm for using AI and large language ...
Knowledge Modeler / Ontologist Manager
Milwaukee, WI · On-site
$54 - $70/hr
Work effectively within cross-functional delivery teams spanning Data Engineering, AI/ML, Product, and Business SMEs * Collaborate with and support junior team members, sharing knowledge and modeling ...
Knowledge Modeler / Ontologist Manager
Milwaukee, WI · On-site
$54 - $70/hr
Work effectively within cross-functional delivery teams spanning Data Engineering, AI/ML, Product, and Business SMEs * Collaborate with and support junior team members, sharing knowledge and modeling ...
Configure and enhance AI-enabled solutions using Copilot Studio, custom copilot agents, and related ... junior team members. A successful candidate would possess these skills: * Ability to work ...
Configure and enhance AI-enabled solutions using Copilot Studio, custom copilot agents, and related ... junior team members. A successful candidate would possess these skills: * Ability to work ...
Cyber Data Protection Manager
Milwaukee, WI · Remote
$109K - $147K/yr
Perform the role of mentor and coach to assist junior staff to develop skills by providing feedback ... Knowledge of AI security and governance concepts, including data protection considerations for ...
Cyber Data Protection Manager
Milwaukee, WI · Remote
$109K - $147K/yr
Perform the role of mentor and coach to assist junior staff to develop skills by providing feedback ... Knowledge of AI security and governance concepts, including data protection considerations for ...
Software Development Internship - Summer 2027
$18.25 - $24/hr
... AI coding assistants to maintain code quality. * Work with business analysts to gather requirements. Minimum Requirements * This full-time, 12-week internship is open to Junior-status college ...
Software Development Internship - Summer 2027
$18.25 - $24/hr
... AI coding assistants to maintain code quality. * Work with business analysts to gather requirements. Minimum Requirements * This full-time, 12-week internship is open to Junior-status college ...
Junior Ai information
See Racine, WI salary details
$7.21 - $10.59
9% of jobs
$10.59 - $13.98
8% of jobs
$15.50 is the 25th percentile. Wages below this are outliers.
$13.98 - $17.36
16% of jobs
The median wage is $20.44 / hr.
$17.36 - $20.74
18% of jobs
$20.74 - $24.12
8% of jobs
$24.12 - $27.50
11% of jobs
$29.30 is the 75th percentile. Wages above this are outliers.
$27.50 - $30.88
8% of jobs
$30.88 - $34.26
8% of jobs
$34.26 - $37.64
6% of jobs
$37.64 - $41.02
3% of jobs
$41.02 - $44.40
3% of jobs
$7
$25
$44
How much do junior ai jobs pay per hour?
What does a junior AI do?
What skills and qualifications are needed to thrive as a junior AI?
What is the difference between Junior Ai vs Data Analyst?
| Aspect | Junior Ai | Data Analyst |
|---|---|---|
| Required Credentials | Degree in Computer Science, AI, or related field; basic knowledge of programming and machine learning | Degree in Statistics, Mathematics, or related field; proficiency in data analysis tools |
| Work Environment | Tech companies, AI startups, research labs | Business, finance, healthcare, and other industries |
| Employer & Industry Usage | Used in AI development teams, machine learning projects | Used in data-driven decision making across various sectors |
| Common Search & Comparison | Often compared for entry-level roles in AI | Compared for roles involving data interpretation and reporting |
Junior Ai and Data Analyst roles share some foundational skills like data handling and analytical thinking. However, Junior Ai focuses more on machine learning, programming, and AI model development, while Data Analysts primarily interpret data to inform business decisions. Both roles are entry-level but serve different functions within organizations.
How does a junior AI typically collaborate with senior team members and other departments?

Full-time
Re-posted 18 days ago
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
Contact Center Operations and Transformation Functional Manager
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for clients across various industries
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving clients across various industries, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certifications
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Contact Center Operations and Transformation Functional Manager
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for clients across various industries
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving clients across various industries, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certifications
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not ty...