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Job Description:

Title

Catering Specialist

Department

Hospitality

FLSA Classification

Exempt

Safety/Non-Safety Sensitive

Non-Safety Sensitive

Job Code

CATSPNE

Job Summary:

The Catering Specialist oversees station catering inventory and ensures aircraft are provisioned in accordance with company hospitality and presentation standards. This role supports the onboard experience by maintaining product quality, readiness, and consistency for daily operations. Success in this position requires exceptional attention to detail, ownership, and the ability to operate independently with minimal supervision.

Responsibilities/Day in the Life Tasks:

• Perform inventory counts and resolve discrepancies
• Verify catering loads meet flight schedules and service standards
• Monitor product quality, expiration dates, and food safety handling
• Coordinate with operations during schedule changes and IROPs
• Communicate shortages, substitutions, or vendor issues in real time
• Inspect presentation to ensure brand standards are met
• Maintain cleanliness and organization of catering areas and equipment
• Serve as the sole inventory owner for the station, including placing orders and maintaining PAR levels
• Review, reconcile, and submit catering invoices for payment
• Assist with vendor deliveries, credits, and returns
• Track usage trends and recommend order adjustments
• Maintain inventory records, logs, and audit documentation

Culture:

This Is How We Fly

Our Core Purpose is to deliver a joyful, simple travel experience for every Customer, in every interaction, every day. By living our values, we'll be the world's most loved air carrier, providing superior results for all stakeholders.

I display a positive attitude. For others, and for myself.

I am an expert in my role. If I don't know, I learn. If I need help, I ask.

I act with integrity every day. I never compromise on safety or security.

I am adaptable. I don't just expect challenges, I embrace them.

I am engaged. Present. Tuned in. Listening, thinking, and contributing.

I do it for my Customer. Whoever they may be - a traveler, a colleague, or a business partner.

Required:

Experience-

• High School Education

Licenses & Certifications-

Knowledge, Skills, & Abilities-

• Must have strong spreadsheet skills (Excel)

Basic Requirements:

• Position requires frequent physical activity including walking, lifting up to 75 lbs, packing and unpacking boxes, prolonged standing, and organizing materials within the catering facility.
• Must have flexible scheduling availability including early mornings, evenings, weekends, holidays, and operations conducted during inclement weather.
• Must be at least 21 years of age due to handling and transport of alcoholic products.

We do whatever it takes:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc.)

Compensation Range:

JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.