Jr Data Engineer Jobs in Clarkston, MI (NOW HIRING)

Hybrid

Warren, Michigan, United States of America

Full time

JR-202619007

Job Description

About GM Energy

GM Energy is building an integrated ecosystem of electric-vehicle charging, vehicle-to-home, vehicle-to-grid, energy-storage, and energy-management products and services.

The Role

The Lead – Warranty owns the end-to-end warranty process for GM Energy products and services. This role evaluates and resolves warranty concerns consistently, efficiently, and accurately. The person connects customer cases, field-service information, product data, supplier performance, cost, and quality or safety signals. The role improves customer experience, product reliability, serviceability, and total cost of ownership while building structure in a growing business.

What You’ll Do

• Own warranty claims from intake through resolution, including returns material authorizations, repairs, replacements, returns, reimbursements, and goodwill decisions.

• Establish and apply decision rules for warranty, out-of-warranty, installation-related, customer-caused, and goodwill cases.

• Coordinate resolution with Customer Care, Technical Support, Installation, Quality, Engineering, Product Management, Supply Chain, Finance, Legal, suppliers, and service partners.

• Maintain traceability across customer cases, product serial numbers, installation records, failed components, suppliers, costs, and final dispositions.

• Prepare claim evidence and lead supplier reviews, recovery tracking, invoicing, and dispute resolution.

• Analyze warranty and field-service data to identify failure trends, safety concerns, repeat repairs, cost drivers, and recovery opportunities.

• Lead performance reviews and improve warranty controls, documentation, dashboards, customer communications, and standard work.

Your Skills & Abilities (Required Qualifications)

• Bachelor’s degree in engineering, business, quality, operations, supply chain, finance, or a related field; equivalent professional experience may be considered.

• Three or more years of experience in warranty, aftersales, service operations, quality, supplier management, claims administration, or a related discipline.

• Experience managing claims, returns material authorizations, repairs, replacements, service, or supplier-recovery processes.

• Ability to manage and analyze complex datasets using Excel-based tools, including macros, to improve reporting and process efficiency.

• Ability to lead cross-functional work, influence without direct authority, and hold partners accountable.

• Ability to work onsite in a hybrid schedule (three days per week) and visit local suppliers as business needs require (up to 10%)

What Can Give You a Competitive Advantage (Preferred Qualifications)

• Strong communication, organization, judgment, problem-solving, and decision-making skills.

• Strong sense of urgency, adaptability, learning agility, and ability to succeed in a rapidly changing environment.

• Experience in automotive, electric-vehicle charging, energy storage, residential electrical systems, distributed energy resources, or connected products.

• Experience in Quality, Reliability, and Durability activities or organizations, or with warranty analytics and reporting.

• Experience with warranty terms, installation or workmanship claims, supplier contracts, service-level agreements, recovery provisions, accruals, reserves, or claim-cost analysis.

• Experience with the Quality Data & Analytics Platform, warranty IPTV fan charting, Months in Service analysis, prognosis or sufficiency analysis, or supplier invoicing.

• Experience with Salesforce, OneCRM, warranty-management or returns material authorization systems, enterprise resource planning or logistics platforms, PRTS, Jira, Power BI, or AI-assisted analysis tools.

• Ability to manage multiple priorities, create structure in ambiguity, build strong relationships, and demonstrate commitment to safety, quality, integrity, and customer outcomes.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

The selected candidate will be required to travel <25% for this role.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

Explore our global locations (https://search-careers.gm.com/en/locations/)

We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM’s Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.

Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click “Apply Now” on the job posting of interest.

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.