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Journal Technologies Jobs in California (NOW HIRING)

Sage Publishing

Journal Sales Partner

Thousand Oaks, CA · On-site

$18.25 - $24/hr

Adopt and apply new CRM features and enhancements as they are rolled out, contributing to team-wide protocols in sales technology. Can you be our new Journals Sales Partner? * At least 3 years of ...

The Wall Street Journal

Tesla Reporter

San Francisco, CA

$28.75 - $39.25/hr

... tech and corporate titans trying to win the race for autonomy and electrification. * Continuously find fresh, proprietary angles on widely reported breaking news stories so the Journal's coverage ...

The Wall Street Journal

Tesla Reporter

San Francisco, CA · On-site

$28.75 - $39.25/hr

... tech and corporate titans trying to win the race for autonomy and electrification. * Continuously find fresh, proprietary angles on widely reported breaking news stories so the Journal's coverage ...

The Wall Street Journal

AI Reporter

San Francisco, CA · On-site

$140K - $175K/yr

AI reporter The Wall Street Journal is seeking a nimble, hungry reporter to join our ambitious tech team covering the high-stakes race to build superintelligence. We are looking for candidates with ...

The Wall Street Journal

AI Reporter

San Francisco, CA · On-site

$140K - $175K/yr

AI reporter The Wall Street Journal is seeking a nimble, hungry reporter to join our ambitious tech team covering the high-stakes race to build superintelligence. We are looking for candidates with ...

ZL Technologies

Entry-Level Accountant

Milpitas, CA · On-site

Record journal entries and maintain the general ledger. * Perform monthly bank and account ... GAAP. About ZL Tech For 27 years, ZL has been on the forefront of harnessing enterprise data for ...

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Journal Technologies information

See California salary details

$10.9K

$95.3K

$106.6K

How much do journal technologies jobs pay per year?

As of Sep 1, 2026, the average yearly pay for journal technologies in California is $95,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,800.00 and $106,100.00 per year, depending on experience, location, and employer.

What is a Journal Technologies?

A Journal Technologies job typically refers to a role at Journal Technologies, a company that provides software solutions for courts, prosecutors, public defenders, and other justice agencies. Employees in these roles work in software development, customer support, project management, and other areas to improve legal case management systems. These positions often require knowledge of technology, legal workflows, and strong problem-solving skills.

What does a typical day look like for someone working at Journal Technologies?

A typical day at Journal Technologies involves collaborating closely with cross-functional teams—including software developers, project managers, and court staff—to develop, implement, or support justice system software solutions. You may spend time troubleshooting technical issues, writing code or documentation, conducting user training, or customizing platforms to fit client needs. The work balances independent problem solving with regular team interactions, and you’ll often interact directly with end users in the legal and public sector to ensure smooth operations. This dynamic environment offers exposure to diverse projects and fosters continual learning and professional growth.

What are the key skills and qualifications needed to thrive in the Journal Technologies position, and why are they important?

To thrive at Journal Technologies, you need a strong background in software development, information systems, or customer support, typically with a degree in computer science, information technology, or a related field. Familiarity with case management systems, SQL databases, and common programming languages, as well as certifications in relevant technologies, is highly valuable. Outstanding problem-solving skills, attention to detail, and effective communication are crucial for collaborating with legal professionals and internal teams. These qualities ensure delivery of reliable, user-friendly solutions and responsive support within the justice and public sector technology space.

What does Journal Technologies do?

Journal Technologies is a company that provides software solutions for government agencies, focusing on case management, licensing, and licensing enforcement. Employees in related roles often work with web-based platforms, databases, and compliance systems to improve operational efficiency. The company typically requires knowledge of software development, project management, and government regulations.

What are the most commonly searched types of Journal Technologies jobs in California?

The most popular types of Journal Technologies jobs in California are:

What are popular job titles related to Journal Technologies jobs in California?

For Journal Technologies jobs in California, the most frequently searched job titles are:

What job categories do people searching Journal Technologies jobs in California look for?

The top searched job categories for Journal Technologies jobs in California are:

What cities in California are hiring for Journal Technologies jobs?

Cities in California with the most Journal Technologies job openings:

Journal Technologies jobs near you
Infographic showing various Journal Technologies job openings in California as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $95,334 per year, or $45.8 per hour.

Product Support Engineer

Los Angeles, CA • On-site

Journal Technologies, Inc.
Software Development • 51 - 200 employees
Learn more about Journal Technologies, Inc.external

$95K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.
We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.
Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (NASDAQ: DJCO). We also have a major office in Logan, Utah, a team in Melbourne, Australia, an office in Victoria, Canada and a growing number of remote staff across North America.
Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business. Great people want to collaborate with great people, and we are actively looking for smart, motivated people who care deeply about the work they do.
Product Enablement & Support Specialist
We are seeking a motivated and detail-oriented Product Support Engineer. This role. combines software support engineering, product expertise, and platform enablement. In this position, you will serve as a support layer for our platform, focused on accelerating issue resolution, empowering internal teams, and enhancing the implementation partner experience. The role requires strong technical skills, a support-oriented mindset, and a proactive approach to building scalable knowledge and training resources. Externally, we're using Product Support Engineer because it clearly reflects the technical troubleshooting, investigation, and product support responsibilities at the core of this position. Internally, this role is known as Product Enablement & Support Specialist, reflecting its broader responsibility for enabling our teams and implementation partners through training, documentation, and product knowledge.
Responsibilities:
  • Product Training & Enablement:
  • Work with the Documentation team to develop and deliver training sessions, webinars, and documentation for Professional Services, Sales teams, and internal stakeholders.
  • Create user guides, FAQs, video tutorials, and other educational materials.
  • Ensure onboarding programs are in place to help internal teams and employees adopt new platform features.

Internal Technical Support & Escalation:
  • Serve as the front-line technical contact for escalated product issues from Professional Services, Sales Engineering, Customer Support teams, and, in some cases, end customers.
  • Reproduce, triage, and debug complex platform-level issues using logs, code inspection, configuration analysis, and database queries.
  • Partner with Platform and Product Engineering teams to identify root causes, validate fixes, and track escalation SLAs.
  • Track and analyze support tickets to identify recurring issues and opportunities for product improvement.

Product Knowledge & Communication:
  • Serve as a product expert by staying up to date on new features, updates, and best practices.
  • Capture recurring issues and inefficiencies to recommend feature improvements and documentation enhancements.
  • Assist Product Management in validating documentation, prototypes, and release readiness from an implementation partner perspective.

Process & Documentation Improvement:
  • Ensure detailed issue resolution notes and root causes are documented in internal systems to build long-term institutional knowledge.
  • Maintain version-specific guidance for platform tools and configurations, particularly regarding backward compatibility.
  • Help enforce knowledge management standards within the support ecosystem.
  • Assist in developing self-service solutions to reduce the volume of support inquiries.

Requirements:
  • Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
  • 3+ years of experience in technical support engineering, QA automation, system implementation, or platform training.
  • Familiarity with REST APIs, XML/JSON, basic SQL, and platform configuration practices.
  • Experience with support systems (e.g., Jira Service Management), documentation tools, and knowledge base platforms.
  • Comfortable reading code (Java preferred), inspecting logs, and performing root cause analysis on software issues.
  • Strong understanding of product life cycles and go-to-market strategies.
  • Excellent written and verbal communication and presentation skills.
  • Experience working cross-functionally with Product, Sales, Marketing, and Customer Success teams.
  • Experience troubleshooting software or other technical products.
  • Analytical mindset with the ability to assess metrics and derive actionable insights.
  • Highly organized, with a proactive approach to problem-solving and stakeholder management.
  • Ability to manage multiple tasks and deadlines efficiently.
  • Ability to implement and adhere to Knowledge Management standards and methodologies.
  • Experience working within Agile teams or formal training in Scrum or Agile methodologies is considered a strong asset.

Preferred Skills:
  • Familiarity with access control frameworks and data protection best practices in justice or government-sector software environments.
  • Prior experience supporting configurable platforms (e.g., Salesforce, ServiceNow, or other low-code platforms).
  • Exposure to professional services delivery models and/or experience working directly with implementation partners.
  • Experience working in environments that manage regulated data and sensitive user access, such as court systems or government agencies.
  • Ability to clearly communicate technical concepts and details to non-technical audiences.

The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned.
At this time, we are only able to consider candidates who are Canadian or U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position.
Why Journal Technologies?
Visit www.journaltech.com/careers for more information, but highlights include:
  • Competitive compensation * The salary range posted for this position reflects a good-faith estimate of the base salary we reasonably expect to offer a successful candidate upon hire. Final compensation will be based on job-related factors, including qualifications, experience, geographic location, and internal compensation considerations.
  • Quality medical, dental and vision coverage.
  • Competitive paid time off as well as paid holiday time.
  • 401(k) retirement (US) and GRRSP (CDN) programs.
  • Annual professional development funds - $1,500 USD annual per employee.
  • Book subscriptions with an extensive library in each office for personal and professional growth.
  • Flexible working hours which you can coordinate with your supervisor.
  • Ability for employees to work from a remote location (e.g., home) or office.
  • Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.
  • Travel opportunities between Journal Technology offices and with clients.

We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.
The pay range for this role is:
95,000 - 110,000 USD per year (US)

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