Contact Center Tester (Insurance Experience Required) 100% Remote in USA Job Type: 06 Months plus Contract Department: Quality Assurance Job Summary We are seeking a detail-oriented and experienced ...
Contact Center Tester (Insurance Experience Required) 100% Remote in USA Job Type: 06 Months plus Contract Department: Quality Assurance Job Summary We are seeking a detail-oriented and experienced ...
We provide software consulting, development, support, maintenance and training services in USA and India. Our employees work with prestigious clients like Johnson Control, GAP, JP Morgan, EBay, Chase ...
We provide software consulting, development, support, maintenance and training services in USA and India. Our employees work with prestigious clients like Johnson Control, GAP, JP Morgan, EBay, Chase ...
Janitor in USA PARKWAY
Sparks, NV · On-site
$18/hr
Must be flexible in other duties as assigned by supervisor. Must be able to pass a background check and drugscreen. Must have reliable transportation. Must be able to be present for each shift on ...
Quick apply
Janitor in USA PARKWAY
Sparks, NV · On-site
$18/hr
Must be flexible in other duties as assigned by supervisor. Must be able to pass a background check and drugscreen. Must have reliable transportation. Must be able to be present for each shift on ...
USA (Remote) Support the business and IT with stabilizing a new implementation of Zuora/RevPro ... Support business and IT teams in stabilizing Zuora/RevPro implementation * Coordinate with business ...
Quick apply
Apply Early
USA (Remote) Support the business and IT with stabilizing a new implementation of Zuora/RevPro ... Support business and IT teams in stabilizing Zuora/RevPro implementation * Coordinate with business ...
Apply Early
SAP HANA & etc., Appreciate if you can refer some of your friends or colleagues those who are interested and looking to work in USA. We sponsor H1B, TN (For Canada & Mexico Citizens), E3 (For ...
SAP HANA & etc., Appreciate if you can refer some of your friends or colleagues those who are interested and looking to work in USA. We sponsor H1B, TN (For Canada & Mexico Citizens), E3 (For ...
SAP HANA & etc., Appreciate if you can refer some of your friends or colleagues those who are interested and looking to work in USA. Qualifications Diploma/ Bachelors/ Masters in Computers Additional ...
SAP HANA & etc., Appreciate if you can refer some of your friends or colleagues those who are interested and looking to work in USA. Qualifications Diploma/ Bachelors/ Masters in Computers Additional ...
SAP HANA & etc., Appreciate if you can refer some of your friends or colleagues those who are interested and looking to work in USA. We sponsor H1B, TN (For Canada & Mexico Citizens), E3 (For ...
SAP HANA & etc., Appreciate if you can refer some of your friends or colleagues those who are interested and looking to work in USA. We sponsor H1B, TN (For Canada & Mexico Citizens), E3 (For ...
APPLY FOR A CAREER IN USA
Fairfield, NJ · On-site
Are you interested in a Career at Technogym USA ? If you don't find any open position matching your skills and experience, apply here and we will consider your spontaneous application for future ...
APPLY FOR A CAREER IN USA
Fairfield, NJ · On-site
Are you interested in a Career at Technogym USA ? If you don't find any open position matching your skills and experience, apply here and we will consider your spontaneous application for future ...
APPLY FOR A CAREER IN USA
Fairfield, NJ · On-site
Are you interested in a Career at Technogym USA ? If you don't find any open position matching your skills and experience, apply here and we will consider your spontaneous application for future ...
APPLY FOR A CAREER IN USA
Fairfield, NJ · On-site
Are you interested in a Career at Technogym USA ? If you don't find any open position matching your skills and experience, apply here and we will consider your spontaneous application for future ...
Solid experience in payroll, benefit, recruiting and immigration management in USA. * Must have expertise on employee relationship with experience of handling people issue. * Strong communication and ...
Solid experience in payroll, benefit, recruiting and immigration management in USA. * Must have expertise on employee relationship with experience of handling people issue. * Strong communication and ...
Be Seen First
Box Maker/ Warehouse in USA PKWY
Sparks, NV · On-site
$24 - $25/hr
USA Parkway! Cold Storage Environment 35 F Company Description At LaborMax Staffing, our vision is ... in workforce solutions. LaborMax Staffing offers streamlined workforce management using a ...
Quick apply
Be Seen First
Box Maker/ Warehouse in USA PKWY
Sparks, NV · On-site
$24 - $25/hr
USA Parkway! Cold Storage Environment 35 F Company Description At LaborMax Staffing, our vision is ... in workforce solutions. LaborMax Staffing offers streamlined workforce management using a ...
Informatica,/DW Consultant @ (Any Where in USA)
Madison, WI · On-site
$53.75 - $70.50/hr
Informatica/DW Consultant @ (Any Where in USA) Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace ...
Informatica,/DW Consultant @ (Any Where in USA)
Madison, WI · On-site
$53.75 - $70.50/hr
Informatica/DW Consultant @ (Any Where in USA) Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace ...
Company Description Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of ...
Company Description Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of ...
Azure Solution Architect - Remote in USA
$150K - $200K/yr
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Azure Solution Architect - Remote in USA
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The primary distributor would lead (take ownership of) all sales in the USA, including regional or other sub-distributors and reps. * Ability to import and must be able to assure that products comply ...
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Lead Data Engineer - Remote must be in USA
$117K - $140K/yr
Lead Data Engineer Remote must be in USA Skill Set: Pyspark, Python, AWS, GIS, Palantir Foundry Need a SME in Python coding (Data structures and algorithms) Responsibilities • Develop and enhance ...
Lead Data Engineer - Remote must be in USA
$117K - $140K/yr
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Business Development Lead (remote in USA)
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Remote in the USA Date: The expected start window for this position is as soon as possible Are you a Business Development Lead looking to drive large-scale software growth by opening doors, building ...
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To support our growth ambitions in the USA, we need exceptional people who work every day to support our B2B business and deliver world-class services. The Senior Manager B2B Payment Development, USA ...
To support our growth ambitions in the USA, we need exceptional people who work every day to support our B2B business and deliver world-class services. The Senior Manager B2B Payment Development, USA ...
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Job description
100% Remote in USA Job Type: 06 Months plus Contract Department: Quality Assurance
Job SummaryWe are seeking a detail-oriented and experienced Contact Center Tester with a strong background in the insurance industry. The ideal candidate will be responsible for evaluating the functionality, usability, and performance of our contact center systems and applications. You will work closely with cross-functional teams to ensure the highest quality of service delivery and customer satisfaction.
Key Responsibilities- Conduct comprehensive testing of contact center applications, including IVR systems, CRM software, and reporting tools.
- Develop, document, and execute test plans, test cases, and test scripts based on functional and non-functional requirements.
- Collaborate with business analysts, developers, and project managers to understand requirements and identify testable conditions.
- Perform regression, integration, and user acceptance testing (UAT) to ensure system functionality aligns with business needs.
- Identify, document, and track defects using appropriate tools, ensuring timely resolution.
- Analyze test results and provide detailed reports on quality metrics, issues, and overall performance.
- Participate in continuous improvement initiatives to enhance testing processes and methodologies.
- Stay updated on industry best practices and emerging technologies in contact center solutions and insurance services.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in software testing, with at least 2 years in a contact center environment.
- Strong knowledge of insurance products, processes, and regulations.
- Proficiency in testing tools (e.g., Selenium, JIRA, Client ALM) and methodologies (e.g., Agile, Waterfall).
- Excellent analytical and problem-solving skills with a keen eye for detail.
- Strong verbal and written communication skills.
- Ability to work collaboratively in a team-oriented environment.
- Experience with automated testing frameworks and scripting.
- Familiarity with contact center technologies (e.g., ACD, CTI, workforce management).
- Certification in Quality Assurance (e.g., ISTQB) is a plus.
About Georgia IT
Sourced by ZipRecruiter
A PROFESSIONAL SERVICES ORGANIZATION WITH A VISION OF DELIVERING SIMPLE AFFORDABLE, SUSTAINABLE SOLUTIONS FOR COMPLEX PROBLEMS WITH INTEGRITY. OUR GOAL IS TO ACHIEVE ALL THIS IN A COLLABRATIVE APPROACH WITH ALL PARTIES INVOLVED IN DELIVERING SOLUTIONS/PRODUCTS.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Alpharetta, GA, US
Year founded
2007