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Jira Administration Jobs in Rochester, NY (NOW HIRING)

Cloud Tech Project Manager

Rochester, NY · On-site

$110K - $140K/yr

Proficiency with collaboration tools such as MS Office/Google Workspace, JIRA, Confluence, Asana ... administration (Windows/Linux). * Experience working in multi-regional, cross-cultural teams. Why ...

Jira Administration information

See Rochester, NY salary details

$14

$48

$76

How much do jira administration jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for jira administration in Rochester, NY is $48.24, according to ZipRecruiter salary data. Most workers in this role earn between $32.74 and $60.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Jira administrator?

To thrive as a Jira Administrator, you need a deep understanding of Jira software, workflow configuration, and experience with project management principles, often supported by a bachelor's degree in IT or related fields. Familiarity with Atlassian products, scripting tools like Jira Query Language (JQL), and relevant certifications such as Atlassian Certified Jira Administrator are typically required. Strong problem-solving skills, attention to detail, and clear communication help administrators effectively support users and manage system changes. These skills ensure the efficient operation, scalability, and customization of Jira to meet organizational project tracking needs.

What is a Jira administrator?

Jira Administrators are professionals responsible for configuring, managing, and maintaining Jira software within an organization. They handle tasks such as setting up projects, customizing workflows, managing user permissions, and ensuring the system runs smoothly. Jira Administrators work closely with teams to tailor Jira to the organization's processes and support users with troubleshooting and best practices. Their role is crucial in optimizing project management and improving productivity across departments.

What is the difference between Jira Administration vs Jira Support Specialist?

AspectJira AdministrationJira Support Specialist
ResponsibilitiesConfiguring workflows, managing permissions, customizing dashboards, maintaining Jira instancesAssisting users, troubleshooting issues, providing user support, resolving Jira-related problems
Required SkillsKnowledge of Jira setup, admin permissions, scripting, system configurationStrong communication, troubleshooting, basic Jira knowledge, user support skills
CertificationsJira Administrator certifications (e.g., Atlassian Certified Jira Administrator)Not typically required, but relevant support or IT certifications can help
Work EnvironmentTypically in IT or project management teams, focused on system setup and maintenanceCustomer support teams, help desks, or IT support roles

Jira Administration involves configuring and maintaining Jira systems, while Jira Support Specialists focus on assisting users and resolving issues. Both roles require familiarity with Jira, but administration is more technical and configuration-focused, whereas support emphasizes user assistance and troubleshooting.

What are the common challenges faced by Jira administrators when managing large-scale projects?

Jira Administrators often encounter challenges such as configuring complex workflows, maintaining performance with a high volume of issues and users, and ensuring data consistency across multiple projects. Balancing customization requests from different teams while adhering to best practices and governance policies can also be demanding. Collaboration with project managers, developers, and stakeholders is key to aligning Jira configurations with evolving organizational needs and streamlining processes for all users.
What job categories do people searching Jira Administration jobs in Rochester, NY look for? The top searched job categories for Jira Administration jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Jira Administration jobs? Cities near Rochester, NY with the most Jira Administration job openings:
Infographic showing various Jira Administration job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $100,347 per year, or $48.2 per hour.

Job Opening for QA Analyst / Senior Automation Engineer

Siri InfoSolutions Inc

Rochester, NY • On-site

Full-time

Posted 11 days ago


Job description

Job Title: Quality Assurance Analyst / Senior Automation Engineer
Location: Rochester, NY
Onsite/ Remote: Onsite

Primary Responsibilities
Test Automation Framework Development
Design, develop, and maintain automated functional and regression test suites using Python and Squish.
Develop reusable automation libraries, utilities, and framework components to improve maintainability and scalability.
Analyze manual test cases and determine automation feasibility.
Convert manual test procedures into reliable automated test scripts.
Enhance automation frameworks to support continuous integration and future software releases.
Follow automation coding standards and best practices to ensure reusable and maintainable code.
Functional and Regression Testing
Develop and execute automated functional, regression, smoke, sanity, and integration test suites.
Validate software functionality against business and system requirements.
Ensure complete requirements traceability and test coverage.
Execute regression test cycles for feature enhancements, defect fixes, and software releases.
Verify software quality across multiple application versions and supported environments.
________________________________________
Test Environment Management
Configure, maintain, and support Windows-based automation environments.
Execute automated test suites on VMware virtual machines.
Coordinate environment readiness for nightly, weekly, and release validation executions.
Troubleshoot and resolve environment-related execution issues.
Ensure high availability and stability of automation execution environments.
________________________________________
Defect Management
Perform Root Cause Analysis (RCA) for automation failures and software defects.
Differentiate between application defects, automation issues, and environment-related failures.
Create detailed defect reports with supporting evidence and reproduction steps.
Collaborate with development teams to investigate, reproduce, and resolve software defects.
Verify defect fixes through regression testing.
________________________________________
Agile Development Support
Participate in Sprint Planning, Sprint Grooming, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives.
Estimate automation effort for new user stories and feature enhancements.
Plan and track sprint deliverables related to automation development.
Collaborate with Product Owners, Business Analysts, Developers, and QA teams throughout the software development lifecycle.
________________________________________
Release Validation
Support validation activities for bi-weekly software releases.
Execute release readiness and regression validation testing.
Ensure automation execution is completed successfully prior to software deployment.
Prepare release validation summaries and communicate testing status to project stakeholders.
________________________________________
Requirements Analysis and Documentation
Review Business Requirements Documents (BRD), Software Requirement Specifications (SRS), Functional Specifications, and Design Documents.
Prepare automation feasibility analysis documents.
Contribute to automation architecture and test strategy discussions.
Develop and maintain automation design documentation and execution procedures.
Participate in technical and design review meetings.
________________________________________
Reporting and Quality Metrics
Monitor automation execution results and overall framework health.
Prepare daily, weekly, and sprint-level automation status reports.
Analyze automation trends, defect statistics, execution success rates, and test coverage metrics.
Present quality metrics to project management and client stakeholders.
Track automation progress and recommend process improvements.
________________________________________
Jira Administration and Sprint Tracking
Maintain Jira dashboards and monitor sprint progress.
Track automation user stories, tasks, defects, and sprint deliverables.
Coordinate work assignments across onsite and offshore teams.
Maintain project trackers and automation execution dashboards.
Support Scrum Masters and Project Managers in sprint execution and reporting.
________________________________________
Team Coordination and Client Communication
Act as the primary technical liaison between onsite client teams and offshore development teams.
Coordinate requirement clarification sessions and technical discussions.
Facilitate knowledge transfer sessions and provide technical guidance to team members.
Review automation deliverables to ensure compliance with project standards.
Mentor junior automation engineers and support team capability development.

Continuous Improvement
Identify opportunities to expand automation coverage and reduce manual testing effort.
Improve automation framework stability, maintainability, and execution efficiency.
Recommend and implement automation best practices and process improvements.
Contribute to continuous improvement initiatives that enhance software quality and release efficiency.

Required Technical Skills
Programming Languages
Python
Automation Tools
Squish GUI Automation
Platforms
Windows
VMware
Test Methodologies
Functional Testing
Regression Testing
Smoke Testing
Integration Testing
End-to-End Testing
Test Automation Framework Development
Agile Tools
Jira
Agile Scrum
Software Engineering Practices
Root Cause Analysis (RCA)
Defect Lifecycle Management
Requirements Traceability
Release Validation
Test Planning
Test Strategy
Quality Metrics
Automation Best Practices

Preferred Qualifications
Experience developing automation frameworks using Python.
Strong experience with GUI automation using Squish.
Experience working in Agile Scrum environments.
Experience supporting enterprise software validation and release testing.
Excellent analytical and problem-solving skills.
Strong communication and stakeholder management skills.
Experience coordinating with distributed onsite and offshore teams.
Ability to mentor team members and provide technical leadership.

 


Siri Infosolutions logo

About Siri Infosolutions

Sourced by ZipRecruiter

Our team of experts first gather each and every requirement of yours. Our research and development team then sit around those requirements and come up with a plan. Our implementation team then executes that plan for optimal results. After that our support team remains in constant touch with you during and after the entire process.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Edison, NJ, US

Year founded

2005