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Jcpenney Sales Associate Jobs (NOW HIRING)

JCPenney

Specialty Associate - Victoria Mall

Victoria, TX · On-site

$14 - $16/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Carolina Mall

Concord, NC · On-site

$14 - $16/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Galleria Mall

Johnstown, PA · On-site

$14.75 - $17/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Crossroads Mall

Portage, MI · On-site

$14 - $16.25/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Boulevard Mall

Amherst, NY · On-site

$13.75 - $16/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Uniontown Mall

Uniontown, PA · On-site

$14 - $16/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Lima Mall

Lima, OH · On-site

$14.50 - $16.75/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Capital Mall

Jefferson City, MO · On-site

$14.25 - $16.25/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Mercer Mall

Bluefield, WV · On-site

$14 - $16.25/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Tamarack Village

Woodbury, MN · On-site

$15.50 - $18/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Northshore Mall

Peabody, MA · On-site

$16.75 - $19.25/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Tippecanoe Mall

Lafayette, IN · On-site

$14.50 - $16.50/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Wareham Crossing

Wareham, MA · On-site

$15.75 - $18.25/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Northtown Mall

Spokane, WA · On-site

$15.25 - $17.50/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Gateway Mall

Lincoln, NE · On-site

$13 - $15/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Valley Mall

Hagerstown, MD · On-site

$14.75 - $17/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

JCPenney

Specialty Associate - Crossroads Ctr

Saint Cloud, MN · On-site

$14.75 - $17/hr

To achieve success at JCPenney, a Specialty Associate will possess the following: \t * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work ...

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All JobsJcpenney Sales Associate Jobs

Jcpenney Sales Associate information

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How much do jcpenney sales associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for jcpenney sales associate in the United States is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What is a JCPenney sales associate?

JCPenney Sales Associates are retail employees responsible for assisting customers, processing transactions, restocking merchandise, and maintaining an organized sales floor. They play a key role in delivering excellent customer service by answering questions, offering product recommendations, and helping resolve issues. Sales Associates also support store promotions and help ensure a positive shopping experience for all customers.

What is the difference between Jcpenney Sales Associate vs Retail Cashier?

AspectJcpenney Sales AssociateRetail Cashier
Primary RoleAssist customers, stock shelves, and promote salesHandle transactions, operate cash register, and process payments
Required SkillsCustomer service, sales, product knowledgeCash handling, basic math, customer service
Work EnvironmentRetail store, sales floorCheckout area, retail store
Common EmployerJcpenney and similar department storesVarious retail stores including department stores

While both roles involve customer interaction in retail settings, Jcpenney Sales Associates focus on sales and customer assistance, whereas Retail Cashiers primarily handle transactions at the checkout. Understanding these differences helps job seekers identify the right position for their skills and career goals.

What are some common challenges faced by JCPenney sales associates, and how can they be overcome?

JCPenney Sales Associates often face challenges such as maintaining excellent customer service during busy periods, keeping up with merchandise organization, and meeting sales goals. To overcome these, associates benefit from strong communication skills, teamwork, and time management. Regular training and support from supervisors also help associates adapt and improve, while a proactive attitude makes it easier to resolve customer concerns and stay organized on the sales floor.

What are the key skills and qualifications needed to thrive as a JCPenney sales associate, and why are they important?

To thrive as a JCPenney Sales Associate, you need strong customer service skills, basic math abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and retail merchandising tools is highly beneficial. Excellent communication, teamwork, and problem-solving skills help you stand out and create positive shopping experiences. These skills and qualities are crucial for driving sales, meeting store goals, and ensuring customer satisfaction in a retail environment.

What cities are hiring for Jcpenney Sales Associate jobs?

Cities with the most Jcpenney Sales Associate job openings:

What states have the most Jcpenney Sales Associate jobs?

States with the most job openings for Jcpenney Sales Associate jobs include:

Jcpenney Sales Associate jobs near you
Infographic showing various Jcpenney Sales Associate job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,566 per year, or $17.6 per hour.

Specialty Associate - Victoria Mall

JCPenney

Victoria, TX • On-site

$14 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

As a Specialty Associate you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal.
Primary Responsibilities:
    \t
  • Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service. Inform customers of key product attributes and care/protection plans to generate interest and suggests additional products to customers. Meets or exceeds sales goals and productivity standards. Partners with team members and actively listens to all customer issues. Promotes FindMore, assists with credit, reward, and gift card programs and engages customers to support the company's credit application process.
    • \t
  • General Operations - Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintains sales floor recovery process to ensure a clean and organized store environment. Completes pricing and signing processes in specialty businesses.
    • \t
  • Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, products and service sales, customer service, profit, productivity and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a Specialty Associate will possess the following:
    \t
  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
    • \t
  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
    • \t
  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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