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Jcpenney Sales Associate Jobs in Delaware (NOW HIRING)

Beauty Lead - Dover Mall

Dover, DE · On-site

$16.50 - $20.63/hr

Priority will be driving sales and customer service, incorporating in elements which allow ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

New

When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ... Work experience- 1-2 years retail experience At this time, JCPenney does not anticipate closing ...

When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ... Work experience- 1-2 years retail experience At this time, JCPenney does not anticipate closing ...

Cashier - Christiana Mall

Newark, DE · On-site

$11.50 - $15.75/hr

As a Cashier you are accountable for the customer service and sales experience including ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

Cashier - Prices Cnr Shopg Ctr

Wilmington, DE · On-site

$11.50 - $15.50/hr

As a Cashier you are accountable for the customer service and sales experience including ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

Cashier - Dover Mall

Dover, DE · On-site

$11.75 - $16/hr

As a Cashier you are accountable for the customer service and sales experience including ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

Jcpenney Sales Associate information

See Delaware salary details

$8

$17

$32

How much do jcpenney sales associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for jcpenney sales associate in Delaware is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What is a JCPenney sales associate?

JCPenney Sales Associates are retail employees responsible for assisting customers, processing transactions, restocking merchandise, and maintaining an organized sales floor. They play a key role in delivering excellent customer service by answering questions, offering product recommendations, and helping resolve issues. Sales Associates also support store promotions and help ensure a positive shopping experience for all customers.

What are the key skills and qualifications needed to thrive as a JCPenney sales associate, and why are they important?

To thrive as a JCPenney Sales Associate, you need strong customer service skills, basic math abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and retail merchandising tools is highly beneficial. Excellent communication, teamwork, and problem-solving skills help you stand out and create positive shopping experiences. These skills and qualities are crucial for driving sales, meeting store goals, and ensuring customer satisfaction in a retail environment.

What are some common challenges faced by JCPenney sales associates, and how can they be overcome?

JCPenney Sales Associates often face challenges such as maintaining excellent customer service during busy periods, keeping up with merchandise organization, and meeting sales goals. To overcome these, associates benefit from strong communication skills, teamwork, and time management. Regular training and support from supervisors also help associates adapt and improve, while a proactive attitude makes it easier to resolve customer concerns and stay organized on the sales floor.

What is the difference between Jcpenney Sales Associate vs Retail Cashier?

AspectJcpenney Sales AssociateRetail Cashier
Primary RoleAssist customers, stock shelves, and promote salesHandle transactions, operate cash register, and process payments
Required SkillsCustomer service, sales, product knowledgeCash handling, basic math, customer service
Work EnvironmentRetail store, sales floorCheckout area, retail store
Common EmployerJcpenney and similar department storesVarious retail stores including department stores

While both roles involve customer interaction in retail settings, Jcpenney Sales Associates focus on sales and customer assistance, whereas Retail Cashiers primarily handle transactions at the checkout. Understanding these differences helps job seekers identify the right position for their skills and career goals.

What cities in Delaware are hiring for Jcpenney Sales Associate jobs?

Cities in Delaware with the most Jcpenney Sales Associate job openings:

Infographic showing various Jcpenney Sales Associate job openings in Delaware as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,597 per year, or $17.6 per hour.

Fine Jewelry Commission Sales Associate - Christiana Mall

JCPenney

Newark, DE • On-site

Full-time

Re-posted 24 days ago


JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores


Job description

Your role as the Fine Jewelry Commission Sales Associate is to be the resident guru around all things Fine Jewelry in the entire store. You know these products inside and out and love educating the customer on how your merchandise can enrich their lives.
Primary Responsibilities:
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  • Customer Service & Sales -Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Meets or exceeds sales goals by contributing in-depth knowledge and customer service to Fine Jewelry business. Actively and enthusiastically engages customers to support the company's Instant Credit Application Process (iCAP).
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  • General Operations- Participates in inventory processes (annual inventory, cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.) Participates in all Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Maintains sales floor recovery processes to ensure a clean and organized store environment.
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  • Performance Standards-Supports company shrink and safety initiatives and consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a manager will possess the following:
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  • Work experience- Minimum of 2 years retail experience
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  • Drives Performance - Holds self-accountable to a higher standard to achieve results. Provides feedback, visibility, and recognition to the team.
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  • Builds Relationships - Develops positive relationships, establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
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  • Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coach others through change.
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  • Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.


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