Support Analyst role
Charlotte, NC · On-site
Provide users with Client's application support Take full responsibility for answering user queries ... analytical and problem-solving skills Experience of analyzing and interpreting data Excellent ...
Charlotte, NC · On-site
Provide users with Client's application support Take full responsibility for answering user queries ... analytical and problem-solving skills Experience of analyzing and interpreting data Excellent ...
Charlotte, NC · On-site
Provide users with Client's application support Take full responsibility for answering user queries ... analytical and problem-solving skills Experience of analyzing and interpreting data Excellent ...
This position performs analytical, technical, and administrative work in efforts to support local ... The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues ...
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This position performs analytical, technical, and administrative work in efforts to support local ... The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues ...
Greensboro, NC · On-site
The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most ...
Greensboro, NC · On-site
The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most ...
Charlotte, NC · On-site
Members of the team responsibilities are: • Provide users with Client's application support • ... analytical and problem-solving skills • Experience of analyzing and interpreting data • ...
Charlotte, NC · On-site
Members of the team responsibilities are: • Provide users with Client's application support • ... analytical and problem-solving skills • Experience of analyzing and interpreting data • ...
Raleigh, NC · On-site
Service Support Analyst Location ... Raleigh NC, 27607 (Hybrid) Duration: 12 Months Senior Application/Production Support role that ...
Raleigh, NC · On-site
Service Support Analyst Location ... Raleigh NC, 27607 (Hybrid) Duration: 12 Months Senior Application/Production Support role that ...
Senior Application / Production Support - Child Welfare / PATH NC We are looking for an experienced ... Service Support Analyst- Senior Level Key Requirements • 7+ years of experience supporting ...
Senior Application / Production Support - Child Welfare / PATH NC We are looking for an experienced ... Service Support Analyst- Senior Level Key Requirements • 7+ years of experience supporting ...
Charlotte, NC · On-site
$49.75 - $64.50/hr
... Core Java application development, including object-oriented design, multithreading, and ... Strong problem-solving, troubleshooting, and analytical skills. * Excellent communication and ...
Charlotte, NC · On-site
$49.75 - $64.50/hr
... Core Java application development, including object-oriented design, multithreading, and ... Strong problem-solving, troubleshooting, and analytical skills. * Excellent communication and ...
Collaborate with the IT-Application Support team to maintain the Physical Security internal ... Analyst, the ServiceNow team, and other supporting DIT-Transportation IT teams regarding the ...
Collaborate with the IT-Application Support team to maintain the Physical Security internal ... Analyst, the ServiceNow team, and other supporting DIT-Transportation IT teams regarding the ...
Liberty, NC · On-site
Application Support Engineer - Manufacturing Systems Location: Liberty, NC | Hybrid Type: Contract ... Basic Python, Java, or scripting * Bachelor''''s degree in Computer Science, IT, Engineering, or ...
Liberty, NC · On-site
Application Support Engineer - Manufacturing Systems Location: Liberty, NC | Hybrid Type: Contract ... Basic Python, Java, or scripting * Bachelor''''s degree in Computer Science, IT, Engineering, or ...
Service Support Analyst - Senior Level (809319) Start Date: 09/14/2026 End Date: 09/13/2027 No New ... Senior Application/Production Support role for the Child Welfare/PATH NC application . * Provides ...
Service Support Analyst - Senior Level (809319) Start Date: 09/14/2026 End Date: 09/13/2027 No New ... Senior Application/Production Support role for the Child Welfare/PATH NC application . * Provides ...
Actively support high transaction volume systems involving batch processing, Kafka messaging, and distributed databases * Onboard quickly and work with minimal supervision on web application ...
Actively support high transaction volume systems involving batch processing, Kafka messaging, and distributed databases * Onboard quickly and work with minimal supervision on web application ...
Service Support Analyst- Senior Level (Hybrid) Location: Raleigh, NC Duration: 12Months with ... Senior Application/Production Support role for the Child Welfare/PATH application. * Provides ...
Service Support Analyst- Senior Level (Hybrid) Location: Raleigh, NC Duration: 12Months with ... Senior Application/Production Support role for the Child Welfare/PATH application. * Provides ...
Charlotte, NC · On-site
Application Support Engineer / Developer Location: Charlotte, NC (Onsite) Duration: Long Term ... NET and Java * Write and optimize SQL queries for data extraction, reporting, and analysis
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Charlotte, NC · On-site
Application Support Engineer / Developer Location: Charlotte, NC (Onsite) Duration: Long Term ... NET and Java * Write and optimize SQL queries for data extraction, reporting, and analysis
Systems Support Analyst (Documentation) Location: Charlotte NC Duration: 6 Months Minimum ... Windows Application Support Experience with MS SQL Server PAC2000 or similar experience (submitting ...
Systems Support Analyst (Documentation) Location: Charlotte NC Duration: 6 Months Minimum ... Windows Application Support Experience with MS SQL Server PAC2000 or similar experience (submitting ...
Charlotte, NC · On-site
$49.25 - $64/hr
... Core Java application development, including object-oriented design, multithreading, and ... Strong problem-solving, troubleshooting, and analytical skills. * Excellent communication and ...
Charlotte, NC · On-site
$49.25 - $64/hr
... Core Java application development, including object-oriented design, multithreading, and ... Strong problem-solving, troubleshooting, and analytical skills. * Excellent communication and ...
Raleigh, NC · On-site
... analysis and resolution of client application issues ... Overview Senior Application/Production Support role for the client application. Provides expert ...
Raleigh, NC · On-site
... analysis and resolution of client application issues ... Overview Senior Application/Production Support role for the client application. Provides expert ...
Greensboro, NC · On-site
This role would suit a Software Support Engineer or Application Support Analyst with strong SQL, looking for autonomy, a clear route up to Senior, and a long-term home with a global manufacturer. The ...
Greensboro, NC · On-site
This role would suit a Software Support Engineer or Application Support Analyst with strong SQL, looking for autonomy, a clear route up to Senior, and a long-term home with a global manufacturer. The ...
Charlotte, NC · On-site
$65 - $65.05/hr
The ideal candidate will have strong experience in Java, Linux, and production support tooling and ... Analyze service metrics and reporting to identify vulnerabilities and opportunities for continuous ...
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Charlotte, NC · On-site
$65 - $65.05/hr
The ideal candidate will have strong experience in Java, Linux, and production support tooling and ... Analyze service metrics and reporting to identify vulnerabilities and opportunities for continuous ...
Service Support Analyst- Senior Level Overview · Senior Application/Production Support role for the Child Welfare/PATH NC application. · Provides expert-level guidance to external customers, county ...
New
Service Support Analyst- Senior Level Overview · Senior Application/Production Support role for the Child Welfare/PATH NC application. · Provides expert-level guidance to external customers, county ...
New
Charlotte, NC · On-site
$49.75 - $64.50/hr
Charlotte, NC Required Skills * 5+ years of experience in Java application development. * Strong ... Strong debugging, analytical, and problem‑solving skills. Roles & Responsibilities * Design ...
Charlotte, NC · On-site
$49.75 - $64.50/hr
Charlotte, NC Required Skills * 5+ years of experience in Java application development. * Strong ... Strong debugging, analytical, and problem‑solving skills. Roles & Responsibilities * Design ...
| Aspect | Java Application Support Analyst | Java Developer |
|---|---|---|
| Primary Role | Provides technical support, troubleshooting, and maintenance for Java applications | Designs, develops, and implements Java applications and features |
| Required Skills | Java, troubleshooting, problem-solving, basic scripting | Java, software development, coding, system design |
| Work Environment | Support teams, IT operations, production environments | Development teams, software projects, coding environments |
| Certifications | Java certifications, IT support certifications | Java certifications, software development certifications |
While both roles require Java knowledge, the Java Application Support Analyst focuses on maintaining and troubleshooting existing applications, whereas the Java Developer is involved in creating new software solutions. The support role emphasizes problem resolution and operational stability, while development emphasizes coding and system design.

Charlotte, NC • On-site
Contractor
Re-posted 3 days ago
PruTech Solutions Inc. (PruTech) is an established Information Technology (IT) and business support services organization with extensive experience in successfully partnering with private and public sector organizations. For over 14 years, by employing industry best practices and developing customized solutions, our clients have benefited from PruTech's implementation of innovative technologies and ever-evolving IT services.
The Role
CLIENT is looking to add to their support team via Contract-to-Hire for 6 months by employing a Support Analyst in their US office. As a Support Analyst you will be responsible for resolution of 1st and 2nd line client support issues, analysis of support tickets in the queue, and escalation of issues to 3rd line client support, infrastructure and product development teams. Due to the nature of small companies a hands-on attitude, adaptability and flexibility are crucial.
Members of the team responsibilities are:
Provide users with Client's application support
Take full responsibility for answering user queries
Perform administrative tasks related to supporting system applications
Update support documentation
Liaise with technical departments
Working alongside the development team to understand software enhancement requests
Contribute to product testing
The testing will cover both functional and non-functional criteria, ensuring the quality of each system release
Identifying failure to meet quality standards; assessing issue severity and escalating as appropriate, maintaining ownership through to resolution
Document the new features/changes
Required Experience
3-5 years experience of working in a software support role
Strong research, analytical and problem-solving skills
Experience of analyzing and interpreting data
Excellent written and verbal communication skills
The ability to interact with customers at all levels
The ability to work independently towards team goals
Outstanding client relationship skills
The motivation to develop technical knowledge under your own steam
Evidence of understanding complex problems
Good level of education - ideally to degree level
Desirable Experience:
Finance systems or related software experience
Experience of software testing
Previous experience in the financial sector
Knowledge of SQL and Microsoft technologies
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201 - 500 Employees
Iselin, NJ, US
1998