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Jamf Support Jobs (NOW HIRING)

Entarian

Enterprise Jamf Engineer

Arlington, VA · On-site

The Jamf Engineer will be responsible for the deployment, configuration, and ongoing support of a ... User Support: Provide Tier 2/3 support for macOS-related issues, working closely with end-users and ...

Entarian

Enterprise Jamf Engineer

Arlington, VA · On-site

The Jamf Engineer will be responsible for the deployment, configuration, and ongoing support of a ... User Support: Provide Tier 2/3 support for macOS-related issues, working closely with end-users and ...

Entarian

Enterprise Jamf Engineer

Arlington, VA · On-site +1

The Jamf Engineer will be responsible for the deployment, configuration, and ongoing support of a ... User Support: Provide Tier 2/3 support for macOS-related issues, working closely with end-users and ...

Entarian

Enterprise Jamf Engineer

Arlington, VA · On-site

The Jamf Engineer will be responsible for the deployment, configuration, and ongoing support of a ... User Support: Provide Tier 2/3 support for macOS-related issues, working closely with end-users and ...

Jamf

Customer Success Manager

Austin, TX · On-site

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and ... We are committed to supporting the continual improvement of Apple in the workplace, the ...

Jamf

Strategic Customer Success Manager | Education

OR · On-site +1

The SCSM position works within the Customer Success Department and acts as the Account Owner role supporting the entire Jamf Product Suite. They are responsible for forging deep relationships with ...

Jamf

Security Risk & Compliance Analyst

OR · On-site +1

Support the vendor risk management function for evaluating Jamf's vendors and partners to identify potential risks. * Review security terms in vendor and partner contracts for consistency with Jamf ...

Jamf

Channel Account Manager

OR · On-site +1

At Jamf, we empower people to be their best selves and do their best work. The Channel Account Manager is responsible for providing direct support for the sales strategy and execution designed to ...

Jamf

Strategic Customer Success Manager | Education

The SCSM position works within the Customer Success Department and acts as the Account Owner role supporting the entire Jamf Product Suite. They are responsible for forging deep relationships with ...

Jamf

Customer Success Manager

Austin, TX · On-site

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and ... We are committed to supporting the continual improvement of Apple in the workplace, the ...

Jamf

Senior Account Executive | Upmarket | New Logo

OR · On-site +1

At Jamf, we empower people to be their best selves and do their best work. The Senior Account ... Sell the WPE (software, support and services) within a specific vertical and geographic territory ...

Jamf

Strategic Customer Success Manager | Education

The SCSM position works within the Customer Success Department and acts as the Account Owner role supporting the entire Jamf Product Suite. They are responsible for forging deep relationships with ...

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Jamf Support information

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$34.5K

$69.2K

$111.5K

How much do jamf support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for jamf support in the United States is $69,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What is the difference between Jamf Support vs Jamf Administrator?

AspectJamf SupportJamf Administrator
CertificationsTypically no formal certifications required, but knowledge of Jamf Pro is essentialOften requires certifications like Jamf Certified Technician or Jamf Certified Admin
Work EnvironmentProvides technical support, troubleshooting, and user assistanceFocuses on deploying, configuring, and managing Jamf Pro environments
Employer & Industry UsageUsed in organizations with Apple device management needsUsed in organizations managing large fleets of Apple devices with Jamf Pro

Jamf Support primarily handles troubleshooting and assisting users with Jamf-related issues, while Jamf Administrators are responsible for deploying, configuring, and maintaining Jamf Pro environments. Both roles are essential in Apple device management but differ in scope and responsibilities.

What are popular job titles related to Jamf Support jobs?

For Jamf Support jobs, the most frequently searched job titles are:

Infographic showing various Jamf Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $69,237 per year, or $33.3 per hour.

Enterprise Jamf Engineer

Arlington, VA • On-site

Entarian
See more jobs at Entarianexternal

Full-time

Re-posted 11 days ago

Job description

Overview/ Job Responsibilities
We are seeking a skilled Jamf Engineer to join our Mobile Device Management (MDM) team. The Jamf Engineer will be responsible for the deployment, configuration, and ongoing support of a Jamf Pro-based macOS management solution for approximately 150 users. This role will focus on ensuring a secure, efficient, and user-friendly experience for macOS devices while collaborating with the MDM team to align with organizational IT policies and objectives.
Key Responsibilities:
  • Deployment and Configuration: Design, implement, and maintain Jamf Pro for managing macOS devices, including device enrollment, configuration profiles, policies, and application deployment.
  • Device Management: Administer and troubleshoot macOS devices to ensure compliance with security standards, software updates, and organizational requirements.
  • User Support: Provide Tier 2/3 support for macOS-related issues, working closely with end-users and the IT support team to resolve problems efficiently.
  • Security and Compliance: Enforce security policies, manage encryption, and ensure devices meet organizational and industry compliance standards (e.g., CIS benchmarks, HIPAA, or GDPR, as applicable).
  • Automation and Scripting: Develop and maintain scripts (e.g., Bash, Python) to automate workflows, reporting, and device management tasks within Jamf Pro.
  • Patch Management: Oversee the deployment of macOS updates, third-party application patches, and firmware updates to ensure devices remain current and secure.
  • Inventory and Reporting: Maintain accurate device inventory and generate reports on device status, compliance, and usage metrics using Jamf Pro tools.
  • Collaboration: Work with cross-functional IT teams to integrate Jamf Pro with other systems (e.g., Entra ID, SSO, or endpoint security tools) and support broader MDM strategies.
  • Documentation and Training: Create and maintain documentation for configurations, processes, and troubleshooting guides. Provide training to IT staff and end-users as needed.
  • Continuous Improvement: Stay updated on Jamf Pro features, macOS updates, and industry best practices to recommend and implement enhancements to the MDM environment.

Minimum Qualifications
Experience:
  • 3+ years of experience managing macOS devices in an enterprise environment using Jamf Pro.
  • Proven track record of deploying and supporting MDM solutions for small to medium-sized user groups (100-200 users).

Technical Skills:
  • Expertise in Jamf Pro administration (e.g., Smart Groups, Policies, PreStage Enrollments, Self Service).
  • Strong knowledge of macOS system administration, including file systems, permissions, and networking.
  • Familiarity with integrating Jamf Pro with identity providers (e.g., Okta, Azure AD) and security tools.
  • Understanding of Apple's Device Enrollment Program (DEP) and Volume Purchase Program (VPP).

Soft Skills:
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication skills to interact with technical and non-technical stakeholders.
  • Ability to work independently and collaboratively in a team environment.

Education:
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Clearance:
  • Must be eligible to obtain a Department of Homeland Security EOD clearance (Requirements 1. US Citizenship, 2. Favorable Background Investigation)

Desired Qualifications
Preferred Certifications:
  • Jamf Certified Associate or Jamf Certified Admin.
  • Apple Certified Support Professional (ACSP) or equivalent.

Preferred Qualifications:
  • Experience with managing iOS/iPadOS devices in Jamf Pro.
  • Knowledge of endpoint security tools (e.g., CrowdStrike).
  • Microsoft Intune for mobile device management.
  • Proficiency in scripting (Bash, Python, or similar) for automation and customization.

Clearance Preference:
  • DHS EOD - 1st priority
  • Any DHS badge + DoD Top Secret or Secret - 2nd choice
  • DoD Secret or Top Secret + willingness to get EOD clearance - 3rd choice (it can take 45 days to obtain EOD clearance - work can only begin once the clearance is fully adjudicated)

About Us
Formed through the strategic union of Sev1Tech and ERT, Entarian is a premier provider of mission-critical engineering and technology solutions. Founded on a legacy of excellence dating back to 1993, Entarian is a product of an evolved and fully diversified engineering and federal technology leader. From deep space to defense and civilian missions, Entarian delivers secure, mission-aligned digital solutions that drive national resilience and operational effectiveness. We don't just support modernization; we define it.
Join the Mission and Start your Career Journey: Apply Directly via our Careers Portal Connect, Referrals & Inquiries? Email the team: careers@entarian.com
Entarian is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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