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Jamf Remote Jobs in Georgia (NOW HIRING)

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in ... MDM or endpoint management experience (JumpCloud, Intune, Jamf, etc.). * Zoom administration or ...

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... Familiar with Apple's enterprise tooling - Apple Business Manager, MDM concepts (Jamf, Kandji ...

Senior IT Engineer (AI)

Atlanta, GA · On-site +1

$141K - $221K/yr

With a global presence-including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide-we are committed to building a diverse and inclusive workplace. We ...

Senior Power Systems Engineer 2

Atlanta, GA · On-site +1

$100K - $152K/yr

This position allows for a hybrid / flexible work schedule with a mix of work spent on site at the Sargent & Lundy office in the Atlanta-metro area of Peachtree Corners, Georgia and working remote ...

Senior Power Systems Engineer 2

Atlanta, GA · On-site +1

$100K - $152K/yr

This position allows for a hybrid / flexible work schedule with a mix of work spent on site at the Sargent & Lundy office in the Atlanta-metro area of Peachtree Corners, Georgia and working remote ...

Jamf Remote information

What does a Jamf Remote administrator do?

A Jamf Remote specialist is responsible for managing and supporting Apple devices (such as Macs, iPads, and iPhones) within an organization using the Jamf platform. Their duties typically include deploying software, configuring device settings, troubleshooting issues remotely, and ensuring security compliance across devices. They often work with IT teams to streamline device management and improve user experiences. Working remotely, they leverage tools like Jamf Pro to monitor, update, and enforce policies without needing to be physically present. This role is essential for organizations with distributed workforces using Apple products.

What are the key skills and qualifications needed to thrive as a Jamf Remote administrator?

To thrive as a Jamf Remote Administrator, you need expertise in Apple device management, macOS/iOS troubleshooting, and a solid understanding of IT security best practices, often backed by certifications like Jamf Certified Associate or Jamf Certified Tech. Familiarity with the Jamf Pro platform, remote management tools, and scripting languages such as Bash or Python is essential. Strong problem-solving skills, effective communication, and the ability to work independently are critical soft skills for remote collaboration and support. These competencies ensure seamless device management, security compliance, and efficient support for distributed teams.

How does working remotely as a Jamf administrator impact collaboration with IT and end users?

As a remote Jamf Administrator, you will collaborate closely with IT teams and end users primarily through digital channels such as email, chat platforms, and video conferencing. Effective communication is essential, as you’ll need to diagnose issues, deploy updates, and enforce security policies without in-person interaction. While remote work offers flexibility, it also requires proactive outreach and clear documentation to ensure smooth device management and user support. Regular virtual meetings and screen-sharing sessions help maintain strong team connections and effective troubleshooting.

What is the difference between Jamf Remote vs Jamf Pro?

FeatureJamf RemoteJamf Pro
PurposeRemote device management and supportComprehensive device management, deployment, and security
CapabilitiesRemote troubleshooting, software updatesDevice inventory, configuration, security policies, automation
Work EnvironmentIT support teams managing Apple devicesIT administrators managing large-scale Apple device deployments
CredentialsIT support certifications, Apple device knowledgeIT management certifications, Apple device expertise

Jamf Remote is focused on remote troubleshooting and support for Apple devices, ideal for IT support teams. Jamf Pro offers a broader suite of device management tools, suitable for large organizations needing comprehensive control over their Apple fleet.

What are the most commonly searched types of Jamf jobs in Georgia?

The most popular types of Jamf jobs in Georgia are:

What cities in Georgia are hiring for Jamf Remote jobs?

Cities in Georgia with the most Jamf Remote job openings:

Infographic showing various Jamf Remote job openings in Georgia as of August 2026, with employment types broken down into 90% Full Time, 3% Part Time, 1% Temporary, and 6% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution.

Senior IT Support Technician

Emergent Software

Atlanta, GA • On-site, Remote

$50K - $75K/yr

Full-time

Posted 20 days ago


Job description

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in the U.S. without sponsorship or visa.**
Our Client is seeking a Senior IT Support Specialist to join its growing IT team supporting a fully remote workforce. This role is ideal for an experienced IT professional who enjoys solving complex problems, supporting end users, and continuously learning new technologies.
As part of a growing help desk organization, you'll provide elevated technical support, support identity and access management, and help build a mature Tier 1, Tier 2, and Tier 3 support model. This position offers a clear path for growth into systems administration, security, identity management, automation, and IT leadership roles. The ideal candidate is curious, customer-focused, eager to learn, and embraces AI-assisted workflows to improve efficiency and problem solving.
Responsibilities
  • Manage and resolve a variety of help desk tickets.
  • Solving escalated complex issues with clear documentation and recommendations.
  • Support a fully remote workforce through ticketing systems, messaging platforms, and video support sessions.
  • Manage users across Microsoft 365, Google Workspace, JumpCloud, Slack, Zoom, and other business applications.
  • Manage user access, group memberships, MFA, passwords, and SSO permissions.
  • Configure, deploy, track, and recover company devices while maintaining accurate asset records.
  • Investigate and report security-related activities, including phishing reports, access reviews, and endpoint security support.
  • Create and maintain knowledge base articles, runbooks, and user documentation.
  • Identify recurring issues and recommend process, automation, and support improvements.
  • Contribute to initiatives involving identity management, Zoom administration, networking, endpoint management, AI-driven support workflows, and future infrastructure projects.
Qualifications
  • 3-5 years of experience in IT support, help desk, desktop support, or a related technical role.
  • Experience supporting Windows and macOS environments.
  • Familiarity with Microsoft 365, Google Workspace, JumpCloud, Okta, Entra ID, or similar platforms.
  • Strong troubleshooting, problem-solving, and customer service skills.
  • Excellent written and verbal communication abilities.
  • Ability to explain technical concepts clearly to non-technical users.
  • Strong attention to detail and ability to follow structured processes.
  • Demonstrated ability to research issues independently before escalating.
  • Experience using or willingness to adopt AI tools to improve efficiency and problem solving.
  • Ability to thrive in a remote work environment with reliable internet access.
Nice to Haves
  • Identity and access management experience.
  • SSO, SAML, OIDC, or SCIM provisioning knowledge.
  • MDM or endpoint management experience (JumpCloud, Intune, Jamf, etc.).
  • Zoom administration or Zoom Contact Center experience.
  • Networking knowledge and troubleshooting experience.
  • Procurement or vendor management experience.
  • Endpoint security experience with tools such as CrowdStrike or Microsoft Defender.
  • Scripting or automation experience using PowerShell, Bash, Python, Google Apps Script, or Power Automate.
  • Experience supporting distributed or remote teams.
  • Experience improving knowledge bases, documentation, or support processes.
Our Vetting Process
At Emergent Staffing, we work hard to find the right fit for you and our clients. Here are the steps of our vetting process for this position:
  1. Application (5 minutes)
  2. Online Assessment (30 minutes)
  3. Initial Video Interview (30-45 minutes)
  4. Client Video Interview (60 minutes)
  5. Hiring Manager Video Interview (60-90 minutes)
  6. Job Offer!

#EmergentStaffing