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What are the key skills and qualifications needed to thrive as an Ivanti Remote Administrator, and why are they important?

To thrive as an Ivanti Remote Administrator, you need strong knowledge of endpoint management, IT security, and system administration, often supported by relevant IT certifications and experience with Ivanti solutions. Familiarity with Ivanti Endpoint Manager, Ivanti Service Manager, scripting languages, and remote deployment tools is essential. Excellent problem-solving abilities, attention to detail, and effective communication skills help distinguish top performers in this role. These skills ensure secure, efficient device management and smooth IT operations across distributed environments.

What are some common challenges faced by professionals working in an Ivanti Remote support role?

Professionals in an Ivanti Remote support role often encounter challenges such as troubleshooting complex endpoint management issues across diverse network environments and ensuring seamless software deployment to remote devices. Another common hurdle is maintaining clear communication with end-users who may have varying levels of technical expertise. Additionally, keeping up with frequent Ivanti platform updates and security patches requires continuous learning and adaptability. Collaboration with IT teams and staying organized while handling multiple support tickets are also essential for success in this role.

What is an Ivanti Remote job?

An Ivanti Remote job refers to a position where you work remotely (from home or another location) using Ivanti's suite of IT management software. These roles can include positions such as systems administrators, support specialists, or engineers who use Ivanti tools to manage IT assets, security, and service management for organizations. Working remotely in this context means you collaborate with team members and manage systems through online platforms without needing to be physically present in an office. Ivanti Remote jobs are ideal for those with experience in IT service management, endpoint security, and automation solutions.

What is the difference between Ivanti Remote vs Ivanti Service Desk Technician?

AspectIvanti RemoteIvanti Service Desk Technician
Required CertificationsITIL, CompTIA A+, Ivanti certificationsITIL, CompTIA A+, Ivanti certifications
Work EnvironmentRemote, home office setupOn-site or remote help desk environment
Industry UsageIT support, remote managementIT support, customer service
Job FocusManaging Ivanti software remotely, troubleshootingProviding technical support, resolving user issues

Both roles require similar certifications and work in IT support environments, but Ivanti Remote focuses on remote management and troubleshooting Ivanti software, while Ivanti Service Desk Technicians handle direct user support and issue resolution, often in a help desk setting.

More about Ivanti Remote jobs
What cities are hiring for Ivanti Remote jobs? Cities with the most Ivanti Remote job openings:
What are the most commonly searched types of Ivanti jobs? The most popular types of Ivanti jobs are:
What states have the most Ivanti Remote jobs? States with the most job openings for Ivanti Remote jobs include:
Infographic showing various Ivanti Remote job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% Remote job distribution.
Enterprise Control M Architect (Workload Automation)

Enterprise Control M Architect (Workload Automation)

Epson America, Inc.

Los Alamitos, CA • Remote

$150.51K - $198.39K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

The Control-M Architect (Enterprise Workload Automation) will be responsible for managing and maintaining all Epson scheduling environments. This includes supporting 24/7 system uptime, upgrades and new technology implementations, and system decommissioning.

You will create, manage and implement automated job scheduling and workload automation processes ensuring the smooth execution of batch jobs and application workflows across various platforms 

Specifically, you will build, define, schedule, deploy, manage, and monitor workflows at scale from a single view, ensuring visibility and reliability, and improving SLAs.  You will need to be comfortable multitasking to reactively address issues affecting users and service

This is a remote position based in the United States.  You must reside within the contiguous U.S..


The successful candidate will perform tasks including but not limited to the following functions:

  • Monitor, notify, fix, and escalate alarms related to systems 
  • Adhere to the daily shift and available On-Call schedules and comply with all company and department policies
  • Create and work on incidents, service requests, and changes as well as following the Escalation and Notification Process
  • Develop and maintain documentation
  • Gather requirements from developers and stakeholders to create job flows, calendar requirements, and scheduling criteria.
  • Constantly track Control-M activities within BMC and plan appropriately to ensure all supported systems are current
  • Interface with Epson resources to support all ongoing and future projects related to infrastructure, upgrades, replatforming, and implementation of new technologies from a Control-M perspective
  • Support IT maintenance and security remediation of applications and systems.
  • Work with business units, Systems Engineering and third parties to research, design, test and implement new technologies as necessary

Requirements:

  • 10+ plus years working as a Control-M Administrator
  • Enterprise job scheduling experience; controlling unattended background program execution for production and non-production jobs. (Example: Control-M) 
  • Experience developing, testing and deploying Control-M API modules
  • Experience with Control-M Plug-Ins such as SAP, MFT, Informatica
  • ITIL based Ticketing systems.  Example: Ivanti Service Manager
  • Must have experience with Linux and Windows systems
  • Should have extensive background with multiple major Control-M upgrades performed
  • Experience with system automation.  Example: Ansible
  • Familiar with cloud hosting.  Example: AWS, Azure, GCP
  • Strong verbal and written communication skills
  • Network infrastructure experience
  • BMC Control-M Certification

Job Responsibilities:

  • Will manage and monitor all aspects of Enterprise Job Scheduler Control-M execution for production and non-production jobs
  • Perform system administration of Enterprise Job Scheduler Control-M activities which include resource management as well as perform monthly security remediation
  • Gather requirements from developers and stakeholders to create job flows, calendar requirements, and scheduling criteria
  • Provide quality control for job creation/changes review Enterprise Job Scheduler job reports
  • Orchestrate complex workflows across hybrid environments 
  • Diagnoses, isolates, and resolves problems with supported technologies, products, and services. Identifies and performs documented root cause analysis 
  • Participate and manage key infrastructure projects as an individual, with the team members of the department, and with Epson’s business groups 

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

  • Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
  • Generous paid time off, including sick time, vacation, and holidays
  • Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
  • 401K plan with company matching
  • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting annual base pay for this role is between USD $72.66 and $95.38 (equivalent to $150,508 to $198,390 per year based on 2,080 hours). Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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