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Itsm System Engineer Jobs (NOW HIRING)

UBEO

MIT System Engineer

Roseville, CA · On-site

$85K - $100K/yr

Escalate to and/or collaborate with Senior Systems Engineers when necessary * Adhere to ... Adherence to ITIL and ITSM standards set by the organization * Minimum billing utilization of 75 ...

UBEO

MIT System Engineer

Chico, CA · On-site

$85K - $100K/yr

Escalate to and/or collaborate with Senior Systems Engineers when necessary * Adhere to ... Adherence to ITIL and ITSM standards set by the organization * Minimum billing utilization of 75 ...

UBEO

MIT System Engineer

Stockton, CA · On-site

$85K - $100K/yr

Escalate to and/or collaborate with Senior Systems Engineers when necessary * Adhere to ... Adherence to ITIL and ITSM standards set by the organization * Minimum billing utilization of 75 ...

UBEO

MIT System Engineer

Santa Rosa, CA · On-site

Escalate to and/or collaborate with Senior Systems Engineers when necessary * Adhere to ... Adherence to ITIL and ITSM standards set by the organization * Minimum billing utilization of 75 ...

Apex Systems

Senior Systems Engineer

Sacramento, CA · On-site

$113K - $155K/yr

Agile delivery Recruiter Search Tags Senior System Engineer, ServiceNow, ITSM, ITOM, ITAM, SaaS Engineer, Cloud Engineer, Azure, AWS, Salesforce, Copilot, Enterprise Applications, Systems ...

nLeague

Field Services Support

Cedar Rapids, IA · On-site

Maintain comprehensive inventory documentation within the ITSM system. Service Desk Plus, but other tool use is applicable. SCCM and Zoho Endpoint Central. Powershell * Application & Productivity ...

SAIC

Service Management System Engineer

Washington, DC · On-site

$120K - $160K/yr

Systems Engineer Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None ... Strong understanding of ITIL and ITSM including monitoring, demand management, availability ...

ADP - RNOOID0029990995

Be Seen First

ITSM Support Engineer

Deerfield Beach, FL · On-site

Support customers across Tollanis business lines for all ITSM needs * Collaborate with and mentor ... Partner with Systems/Network Engineering to design, document, and implement infrastructure changes ...

ADP - RNOOID0029990995

Be Seen First

ITSM Support Engineer

Deerfield Beach, FL · On-site

Support customers across Tollanis business lines for all ITSM needs * Collaborate with and mentor ... Partner with Systems/Network Engineering to design, document, and implement infrastructure changes ...

Conexus Staffing Inc

ServiceNow Developers

Columbia, MD · On-site

$125K - $135K/yr

The ITSM Developer will use software development methodologies best practices to conduct requirements analysis, system design, and play a vital role throughout the entire development lifecycle in a ...

SAIC

Service Management System Engineer

Washington, DC · On-site

$120K - $160K/yr

Systems Engineer Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None ... Strong understanding of ITIL and ITSM including monitoring, demand management, availability ...

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Showing results 21-40

All JobsTechnology JobsSoftware JobsSystems Software Engineer JobsItsm System Engineer Jobs

Itsm System Engineer information

See salary details

$53.5K

$127.2K

$167K

How much do itsm system engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for itsm system engineer in the United States is $127,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What is the difference between Itsm System Engineer vs Service Desk Analyst?

AspectItsm System EngineerService Desk Analyst
CertificationsITIL, ServiceNow certificationsITIL, CompTIA A+ often preferred
Work EnvironmentTechnical teams, IT departments, system managementHelp desk, customer support, end-user assistance
ResponsibilitiesDesigning, implementing, maintaining ITSM tools and processesHandling user tickets, troubleshooting, providing first-level support

The main difference is that an Itsm System Engineer focuses on managing and optimizing ITSM systems and processes, while a Service Desk Analyst primarily provides user support and resolves technical issues at the first contact point. Both roles require ITIL knowledge and may share certifications, but their daily tasks and focus areas differ significantly.

What are popular job titles related to Itsm System Engineer jobs?

For Itsm System Engineer jobs, the most frequently searched job titles are:

Infographic showing various Itsm System Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $127,215 per year, or $61.2 per hour.

MIT System Engineer

Roseville, CA • On-site

UBEO
Retail • 201 - 500 employees
Learn more about UBEOexternal

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

UBEO rating

8.5

Company rating: 8.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

67th of 500 rated business services

Job description

Department: Managed Services - Managed IT
Reports To: MIT Service Delivery Manager
FLSA Status: Full Time / Exempt
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a MIT System Engineer to join our team in Roseville, CA.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
Responsibilities
This position provides remote and onsite escalation technical support for Managed IT clients.
  • Respond to support requests escalated by the Service Desk Engineers
  • Troubleshoot according to best practices and standard operating procedures
  • Escalate to and/or collaborate with Senior Systems Engineers when necessary
  • Adhere to communication standards and enter detailed notes on all support tickets
  • Contribute to division initiatives, best practices, and process improvement
  • Daily consistent and accurate utilization reporting and ConnectWise Manage calendar usage
  • Demonstrate core values on a daily basis including:
    • Excellent professionalism and a positive attitude
    • Consistent usage of standard operating procedures and tools
    • Engaging in mentoring process

Job Related Dimensions
  • Strong knowledge in the following areas:
    • Active Directory and Windows Server administration
    • Azure infrastructure design and administration
    • Network design, implementation, and troubleshooting
    • Standard software suites (Microsoft 365, Adobe, ect)
  • Preferred experience working with the following systems (or similar systems):
    • ConnectWise Manage
    • ITGlue
    • Microsoft Teams
  • Flexibility in travel requirements within assigned client regions
  • Willingness to mentor and develop other support team members.
  • Willingness to continue building knowledge through training and certifications.
  • Track record of integrity and trustworthiness with confidential/sensitive information.
  • Ability to plan, organize, and multi-task in a fast-paced environment.
  • Demonstrate confidence with a high degree of professionalism.
  • Very strong attention to detail and problem-solving skills are essential.
  • Takes ownership of job responsibilities with personal pride and accountability.
  • Very prompt, hardworking, and loves what they do.
  • Ability to work independently with little supervision required.
  • Ability to remain calm while working under pressure in a busy environment.
  • Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.
  • Ability to maintain confidentiality related to sensitive company and employee information.
  • Proficiency in MS Word, Excel, and Outlook is essential.
  • Excellent time management and leadership skills.
  • Excellent written and verbal communication skills.
  • Strong professionalism and organizational and planning skills.
  • Regular and reliable attendance.
  • Key Measures:
    • Daily use of ticketing system (ConnectWise Manage), accurate utilization reporting, and calendar usage
    • Adherence to ITIL and ITSM standards set by the organization
    • Minimum billing utilization of 75%

Qualifications
  • Experience:
    • Bachelors/associate degree in computer information systems.
    • 4+ years related remote and/or field work experience.
    • Additional experience can be substituted for education.
  • Desired certifications:
    • Azure Administrator (AZ-104)
    • CCNA (or SonicWall equivalent)
    • Microsoft Identity and Access Administrator (SC-300)
    • VMware VCTA or Hyper-V specialization

Physical Demands & Work Environment
  • Ability to sit at a desk for prolonged periods of time
  • Ability to talk on the phone and work with various computer tools and applications
  • Ability to type and compose written communication in various forms
  • Ability to travel to customer locations on a regular basis
  • Ability to work on your feet for long periods of time on a regular basis
  • Ability to lift 50+lbs on occasion

UBEO offers a competitive compensation package. UBEO also offers excellent benefits that include medical, dental, vision, life, flexible spending account options as well as other supplemental benefits. UBEO also offers a 401k Retirement Plan with company match upon eligibility. Submit your resume to Human Resources today!
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.
Remuneration for this role: $85,000 - $100,000. Individual compensation packages are competitive and commensurate based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

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