Overview Apogee has an exciting new opportunity for a Cybersecurity Operations Analyst to provide ... Execute common business processes and framework through IT Service Management (ITSM) processes and ...
Overview Apogee has an exciting new opportunity for a Cybersecurity Operations Analyst to provide ... Execute common business processes and framework through IT Service Management (ITSM) processes and ...
Own the reporting and analytics infrastructure that gives ITSM leadership accurate, real-time ... Operational Reporting & Performance Analytics Own the design, production, and continuous ...
Own the reporting and analytics infrastructure that gives ITSM leadership accurate, real-time ... Operational Reporting & Performance Analytics Own the design, production, and continuous ...
Own the reporting and analytics infrastructure that gives ITSM leadership accurate, real-time ... Operational Reporting & Performance Analytics Own the design, production, and continuous ...
Own the reporting and analytics infrastructure that gives ITSM leadership accurate, real-time ... Operational Reporting & Performance Analytics Own the design, production, and continuous ...
The Application Operations Analyst provides day-to-day operational support, monitoring, and ... Manage application-related tickets in the Government ITSM platform, ensuring accurate, complete ...
The Application Operations Analyst provides day-to-day operational support, monitoring, and ... Manage application-related tickets in the Government ITSM platform, ensuring accurate, complete ...
Application Operations Analyst
Washington, DC · On-site
$110K - $125K/yr
The Application Operations Analyst provides day-to-day operational support, monitoring, and ... Manage application-related tickets in the Government ITSM platform, ensuring accurate, complete ...
Application Operations Analyst
Washington, DC · On-site
$110K - $125K/yr
The Application Operations Analyst provides day-to-day operational support, monitoring, and ... Manage application-related tickets in the Government ITSM platform, ensuring accurate, complete ...
The Application Operations Analyst provides day-to-day operational support, monitoring, and ... Manage application-related tickets in the Government ITSM platform, ensuring accurate, complete ...
The Application Operations Analyst provides day-to-day operational support, monitoring, and ... Manage application-related tickets in the Government ITSM platform, ensuring accurate, complete ...
The Application Operations Analyst provides day-to-day operational support, monitoring, and ... Manage application-related tickets in the Government ITSM platform, ensuring accurate, complete ...
The Application Operations Analyst provides day-to-day operational support, monitoring, and ... Manage application-related tickets in the Government ITSM platform, ensuring accurate, complete ...
The Application Operations Analyst provides day-to-day operational support, monitoring, and ... Manage application-related tickets in the Government ITSM platform, ensuring accurate, complete ...
The Application Operations Analyst provides day-to-day operational support, monitoring, and ... Manage application-related tickets in the Government ITSM platform, ensuring accurate, complete ...
... operational analyst. Key Activities: - Act as primary interface with EUS Director and project ... ITSM solutions Qualifications & Background: - Minimum AS +3 (e.g. Print, IT degree) - Strong ...
... operational analyst. Key Activities: - Act as primary interface with EUS Director and project ... ITSM solutions Qualifications & Background: - Minimum AS +3 (e.g. Print, IT degree) - Strong ...
... operational analyst. Key Activities: - Act as primary interface with EUS Director and project ... ITSM solutions Qualifications & Background: - Minimum AS +3 (e.g. Print, IT degree) - Strong ...
... operational analyst. Key Activities: - Act as primary interface with EUS Director and project ... ITSM solutions Qualifications & Background: - Minimum AS +3 (e.g. Print, IT degree) - Strong ...
... operational analyst. Key Activities: - Act as primary interface with EUS Director and project ... ITSM solutions Qualifications & Background: - Minimum AS +3 (e.g. Print, IT degree) - Strong ...
... operational analyst. Key Activities: - Act as primary interface with EUS Director and project ... ITSM solutions Qualifications & Background: - Minimum AS +3 (e.g. Print, IT degree) - Strong ...
... IT Service Management (ITSM). The Senior Operations Analyst is a senior Site Reliability ... Engineering (SRE) practitioner responsible for driving reliability engineering, problem management ...
... IT Service Management (ITSM). The Senior Operations Analyst is a senior Site Reliability ... Engineering (SRE) practitioner responsible for driving reliability engineering, problem management ...
Track and document all incident actions, updates, and resolutions in the ITSM platform * Support ... of increased operational tempo Reporting & Analytics: * Contribute to Sprint metrics, NOC ...
Track and document all incident actions, updates, and resolutions in the ITSM platform * Support ... of increased operational tempo Reporting & Analytics: * Contribute to Sprint metrics, NOC ...
Operations Analyst (Jr)
Nashville, TN · On-site
Familiarity with IT call center or service desk operations, including exposure to ITSM platforms ... Foundational analytical skills with the ability to collect, organize, and interpret operational ...
Operations Analyst (Jr)
Nashville, TN · On-site
Familiarity with IT call center or service desk operations, including exposure to ITSM platforms ... Foundational analytical skills with the ability to collect, organize, and interpret operational ...
Operations Analyst (Jr)
Nashville, TN · On-site
Familiarity with IT call center or service desk operations, including exposure to ITSM platforms ... Foundational analytical skills with the ability to collect, organize, and interpret operational ...
Operations Analyst (Jr)
Nashville, TN · On-site
Familiarity with IT call center or service desk operations, including exposure to ITSM platforms ... Foundational analytical skills with the ability to collect, organize, and interpret operational ...
This role requires deep subject-matter knowledge of technology operations and IT service management (ITSM) practices, combined with strong business analysis skills. The Analyst is responsible for ...
New
This role requires deep subject-matter knowledge of technology operations and IT service management (ITSM) practices, combined with strong business analysis skills. The Analyst is responsible for ...
New
This role requires deep subject-matter knowledge of technology operations and IT service management (ITSM) practices, combined with strong business analysis skills. The Analyst is responsible for ...
New
This role requires deep subject-matter knowledge of technology operations and IT service management (ITSM) practices, combined with strong business analysis skills. The Analyst is responsible for ...
New
This role requires deep subject-matter knowledge of technology operations and IT service management (ITSM) practices, combined with strong business analysis skills. The Analyst is responsible for ...
New
This role requires deep subject-matter knowledge of technology operations and IT service management (ITSM) practices, combined with strong business analysis skills. The Analyst is responsible for ...
New
This role requires deep subject-matter knowledge of technology operations and IT service management (ITSM) practices, combined with strong business analysis skills. The Analyst is responsible for ...
New
This role requires deep subject-matter knowledge of technology operations and IT service management (ITSM) practices, combined with strong business analysis skills. The Analyst is responsible for ...
New
This role requires deep subject-matter knowledge of technology operations and IT service management (ITSM) practices, combined with strong business analysis skills. The Analyst is responsible for ...
New
This role requires deep subject-matter knowledge of technology operations and IT service management (ITSM) practices, combined with strong business analysis skills. The Analyst is responsible for ...
New
Itsm Operations Analyst information
See salary details
$14.66 - $18.47
5% of jobs
$18.47 - $22.27
15% of jobs
$23.82 is the 25th percentile. Wages below this are outliers.
$22.27 - $26.07
12% of jobs
$26.07 - $29.87
14% of jobs
The median wage is $31.14 / hr.
$29.87 - $33.68
13% of jobs
$33.68 - $37.48
12% of jobs
$39.19 is the 75th percentile. Wages above this are outliers.
$37.48 - $41.28
11% of jobs
$41.28 - $45.08
7% of jobs
$45.08 - $48.89
4% of jobs
$48.89 - $52.69
2% of jobs
$52.69 - $56.49
5% of jobs
$14
$33
$56
How much do itsm operations analyst jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for itsm operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.
What are popular job titles related to Itsm Operations Analyst jobs?
For Itsm Operations Analyst jobs, the most frequently searched job titles are:
Cybersecurity Operations Analyst
Andrews, MD • On-site
Apogee Engineering, LLC
Full-time
Re-posted 15 days ago
Job description
Overview
Apogee has an exciting new opportunity for a Cybersecurity Operations Analyst to provide support for the Executive Airlift Communications Network (EACN) support task order, which provides Command, Control, Communications (C3) services for multiple critical U.S. Government missions via multiple Air to Global Information Grid (GIG) Gateways (A2G2's) supported by a Systems Integration Lab (SIL).
This is a full-time position located on-site at Joint Base Andrews (JBA) in Andrews, MD.
*** This position is contingent upon contract award.***
Responsibilities
Qualifications
Minimum Experience:
Citizenship: Must be a US citizen
Clearance: Must have and be able to maintain a TS/SCI level clearance
Certifications:
Education: Bachelor's Degree
Years of Experience: Eight (8) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience
Preferred Qualifications:
Education: Master's Degree
Years of Experience: Six (6) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience
Additional Information:
Location: Joint Base Andrews (JBA) in Andrews, MD
On-site: Full-time on-site position
Travel: 10% travel may be required
*** This position is contingent upon contract award.***
Apogee has an exciting new opportunity for a Cybersecurity Operations Analyst to provide support for the Executive Airlift Communications Network (EACN) support task order, which provides Command, Control, Communications (C3) services for multiple critical U.S. Government missions via multiple Air to Global Information Grid (GIG) Gateways (A2G2's) supported by a Systems Integration Lab (SIL).
This is a full-time position located on-site at Joint Base Andrews (JBA) in Andrews, MD.
*** This position is contingent upon contract award.***
Responsibilities
- Provide support to Senior Leader Command, Control, Communications Systems-Airborne (SLC3S-A) Operations, Mobility Air Forces (MAF) Operations, Air Force Global Strike Command's (AFGSC) E-4B aircraft, also known as the National Airborne Operations Center (NAOC), and U.S. Navy E-6B Mercury aircraft.
- Provide support to EACN Air to GIG Gateways (A2G2s), EACN Systems Integration Laboratory (SIL), and the Government Security Operations Center (GSOC).
- Identify, diagnose, mitigate, and report any service interruptions, including mitigation of identified cyber incidents/vulnerabilities/network attacks (as described within DAFI 17-10, Risk Management Framework (RMF) for Air Force Information Technology (IT) within the Executive Airlift environment.
- Drive resolution by coordinating with internal and external teams to identify the root cause, restore service with workarounds if necessary, and communicate status to affected stakeholders throughout and following the incident.
- Utilize the Incident Response Plan and document the details of the event in ServiceNow to optimize response actions.
- Coordinate changes across the application environments, ensuring correct procedures are followed and changes are accurately recorded, scheduled, and controlled.
- Provide daily ticket reviews, updates, and reports.
- Execute common business processes and framework through IT Service Management (ITSM) processes and the IT Infrastructure Library (ITIL) best practices, and have a working knowledge of ServiceNow ITSM platform.
Qualifications
Minimum Experience:
Citizenship: Must be a US citizen
Clearance: Must have and be able to maintain a TS/SCI level clearance
Certifications:
- Certified Implementation Specialist - IT Service Management (CIS-ITSM)
- Certified Information Systems Security Professional (CISSP)
Education: Bachelor's Degree
Years of Experience: Eight (8) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience
Preferred Qualifications:
Education: Master's Degree
Years of Experience: Six (6) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience
Additional Information:
Location: Joint Base Andrews (JBA) in Andrews, MD
On-site: Full-time on-site position
Travel: 10% travel may be required
*** This position is contingent upon contract award.***