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Itsm Manager Salary Jobs in Decatur, GA (NOW HIRING)

Bose Corporation

Lead Infrastructure Architect

Atlanta, GA · On-site

  • Medical

  • Retirement

Shared services, including ITSM, monitoring, CMDB, certificate management, logging, NTP, SMTP, and ... salary. The hiring range for this position in the primary work location of Atlanta, Georgia is ...

Boseallaboutme

Lead Infrastructure Architect

Atlanta, GA · On-site

  • Medical

  • Retirement

Shared services, including ITSM, monitoring, CMDB, certificate management, logging, NTP, SMTP, and ... salary. The hiring range for this position in the primary work location of Atlanta, Georgia is ...

DMI

Mid-Level Service Desk Analyst, Technician

Atlanta, GA · On-site

$60K/yr

  • Medical

  • Life

  • Retirement

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Document and track all incidents in CDC's ITSM platform (e.g., ServiceNow), including details like ...

DMI

Mid-Level Service Desk Analyst, Technician

Atlanta, GA

$60K - $72K/yr

  • Medical

  • Life

  • Retirement

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Document and track all incidents in CDC's ITSM platform (e.g., ServiceNow), including details like ...

DMI

ServiceNow Analyst

Atlanta, GA · On-site

$57K/yr

  • Medical

  • Life

  • Retirement

... ITSM modules. * Strong understanding of ITIL processes and IT Service Management principles ... Atlanta, Georgia Minimum Salary Rate $57,393.00 Median Salary Rate $62,246.00 Working at DMI DMI is ...

DMI

ServiceNow Analyst

Atlanta, GA · On-site

$57K - $62K/yr

  • Medical

  • Life

  • Retirement

... ITSM modules. * Strong understanding of ITIL processes and IT Service Management principles ... Atlanta, Georgia Minimum Salary Rate$57,393.00Median Salary Rate$62,246.00Working at DMI DMI is a ...

DMI

Application O&M Support Specialist

Atlanta, GA · On-site

$57K/yr

  • Medical

  • Life

  • Retirement

... management principles. * Experience using ServiceNow or comparable ITSM platforms. * Strong ... Atlanta, Georgia Minimum Salary Rate $57,393.00 Median Salary Rate $62,246.00 Working at DMI DMI is ...

DMI

Application O&M Support Specialist

Atlanta, GA

$57K - $62K/yr

  • Medical

  • Life

  • Retirement

... management principles. * Experience using ServiceNow or comparable ITSM platforms. * Strong ... Atlanta, Georgia Minimum Salary Rate$57,393.00Median Salary Rate$62,246.00Working at DMI DMI is a ...

KPMG

Lead Specialist, Oracle SCM

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Management (ITSM) and service desk management; Strong configuration skills across Oracle Cloud ... Any offered salary is determined based on relevant factors such as applicant's skills, job ...

KPMG

Lead Specialist, Oracle SCM

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Management (ITSM) and service desk management; Strong configuration skills across Oracle Cloud ... Any offered salary is determined based on relevant factors such as applicant's skills, job ...

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All JobsItsm Salary JobsItsm Manager Salary JobsItsm Manager Salary Jobs in Decatur, GA

Itsm Manager Salary information

What is the average salary of an ITSM manager?

The average salary of an ITSM (IT Service Management) manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Certifications like ITIL can enhance earning potential, and managerial roles often require strong knowledge of service management tools and processes.

What is the role of an ITSM manager?

An ITSM manager oversees the implementation and management of IT Service Management processes to ensure efficient delivery of IT services. They coordinate teams, develop policies, and utilize tools like ITSM software to improve service quality and align IT with business goals.

What are popular job titles related to Itsm Manager Salary jobs in Decatur, GA?

For Itsm Manager Salary jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Itsm Manager Salary jobs in Decatur, GA look for?

The top searched job categories for Itsm Manager Salary jobs in Decatur, GA are:

Itsm Manager Salary jobs near you
Infographic showing various Itsm Manager Salary job openings in Decatur, GA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Lead Infrastructure Architect

Bose Corporation

Atlanta, GA • On-site

Full-time

Medical, Retirement

Re-posted 8 days ago

Job description

At Bose Corporation, we believe sound is the most powerful force on earth - and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.
Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.
Job Description
Position Summary
The IT Architect will serve as the primary Infrastructure lead for M&A activities, responsible for assessing incoming organizations' technology environments and developing integration and modernization plans. This role will act as the single point of contact for infrastructure-related updates, risks, dependencies, and escalations.
Scope of Responsibility
This role will assess and coordinate integration across:
  • Compute, virtualization, and hosting platforms

  • Storage, backup, recovery, and disaster recovery

  • Network, WAN/LAN, DNS, DHCP, IPAM, and connectivity

  • Network security, firewalls, VPN, segmentation, and secure access

  • Cloud infrastructure and hybrid connectivity

  • Identity platforms, including AD, Entra ID / Azure AD, SSO, MFA, federation, and privileged access

  • Collaboration platforms, including Microsoft 365, Exchange, Teams, SharePoint, OneDrive, Google Workspace, and email services

  • Shared services, including ITSM, monitoring, CMDB, certificate management, logging, NTP, SMTP, and automation tools

Key Responsibilities
  • Lead infrastructure assessment for mergers, acquisitions, and integrations.

  • Evaluate acquired-company infrastructure, identity, collaboration, cloud, network, and shared services environments.

  • Identify risks, gaps, technical debt, security concerns, integration blockers, and modernization opportunities.

  • Partner with leaders across Core Infrastructure, ICP, Cloud, Identity, Collaboration, Network, Security, and Shared Services.

  • Develop Day 0, Day 1, Day 2, and long-term integration plans.

  • Define migration sequencing, dependencies, ownership, risks, and target-state recommendations.

  • Serve as the primary contact for infrastructure updates, decisions, and escalations.

  • Prepare executive-level summaries, roadmaps, risk registers, and integration status updates.

  • Ensure integration plans align with enterprise architecture, security, operational, and governance standards.

Required Qualifications
  • 10+ years of experience in IT infrastructure, enterprise architecture, or infrastructure architecture.

  • Strong experience across compute, storage, backup, network, cloud, identity, collaboration, and shared services.

  • Experience supporting M&A, divestitures, large-scale integrations, or major transformation programs.

  • Knowledge of AD, Entra ID / Azure AD, SSO, MFA, Microsoft 365, Exchange, Teams, SharePoint, OneDrive, and related platforms.

  • Ability to assess complex environments and translate findings into integration plans, risks, and executive updates.

  • Strong stakeholder management, communication, documentation, and escalation management skills.

  • Bachelor's in computer science, IT or related fields.

Preferred Qualifications
  • Experience with cloud platforms such as Azure, AWS, or GCP.

  • Experience with Microsoft 365 or Google Workspace migrations.

  • Familiarity with ITSM platforms, CMDB, monitoring, certificate management, and automation tools.

  • Knowledge of Zero Trust, conditional access, identity governance, and network segmentation.

  • Certifications such as ITIL, Azure, AWS, Microsoft 365, or identity-related certifications are a plus.

At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Atlanta, Georgia is: $151,600-$208,450.The hiring range for other Bose work locations may vary.In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company-driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we're creating what's next-pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let's Make Waves.
Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC's "Know Your Rights: Workplace discrimination is illegal" Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to applicant_disability_accommodationrequest@bose.com. Please include "Application Accommodation Request" in the subject of the email.
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

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