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Itsd Jobs in Texas (NOW HIRING)

Scope of Work The Administrative Assistant plays a crucial role in maintaining the operational integrity of the ITSD department. This multifaceted position provides comprehensive administrative ...

Contract Manager

San Antonio, TX · On-site

$85K - $128K/yr

ITSD Opening Date: 08/07/2026 Closing Date: 9/7/2026 11:59 PM Central Grant Funded: No FLSA Status: Exempt Job Summary Under administrative direction, is responsible for managing and implementing ...

Itsd information

See Texas salary details

$32

$52

$87

How much do itsd jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for itsd in Texas is $52.10, according to ZipRecruiter salary data. Most workers in this role earn between $38.32 and $58.89 per hour, depending on experience, location, and employer.

What is an ITSD professional?

ITSD stands for Information Technology Service Desk. ITSD professionals are responsible for providing technical support and assistance to users within an organization. They troubleshoot hardware, software, and network issues, manage service requests, and ensure that IT services run smoothly. ITSD staff play a critical role in maintaining business operations by resolving technical problems quickly and efficiently.

How does an ITSD professional typically collaborate with other IT departments to resolve complex technical issues?

ITSD professionals often serve as the first point of contact for technical problems and work closely with specialized teams such as network administrators, cybersecurity, or application support when issues require advanced troubleshooting. They escalate tickets, provide detailed problem descriptions, and sometimes participate in joint calls or meetings to ensure efficient resolution. Effective communication and documentation are key, as ITSD staff help bridge the gap between end-users and higher-level IT experts, ensuring smooth workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as an ITSD professional, and why are they important?

To thrive as an IT Service Desk professional, you need a solid understanding of IT troubleshooting, operating systems, and network fundamentals, often supported by a relevant degree or certifications such as CompTIA A+ or ITIL Foundation. Familiarity with ticketing systems like ServiceNow or Jira, remote desktop tools, and knowledge base platforms is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage high-pressure situations. These skills and qualifications are crucial for ensuring efficient technical support, minimizing downtime, and maintaining user satisfaction.

What is the difference between Itsd vs Network Technician?

AspectItsdNetwork Technician
Required CertificationsIT-related certifications (e.g., CompTIA A+, Network+)Networking certifications (e.g., Cisco CCNA, CompTIA Network+)
Work EnvironmentIT support, troubleshooting hardware/software issuesNetwork setup, maintenance, and troubleshooting
Industry UsageIT departments, tech support rolesTelecommunications, IT infrastructure

Itsd and Network Technician roles share similar certifications and work environments focused on IT support and network infrastructure. While Itsd may encompass broader IT support tasks, Network Technicians specifically focus on network systems. Both roles are essential in maintaining organizational IT and network operations, often overlapping in skills and responsibilities.

Is IT hard to get an IT job?

Getting an IT job can be competitive, but it often depends on the specific role, required skills, and certifications such as CompTIA or Cisco. Building relevant experience, technical knowledge, and a strong resume can improve chances of employment in the IT field.

What is a career in the IT field?

A career in the IT field involves working with computer systems, software, networks, and cybersecurity to support and improve technology infrastructure. Roles can include software development, network administration, cybersecurity, and technical support, often requiring relevant skills, certifications, and problem-solving abilities.

What cities in Texas are hiring for Itsd jobs?

Cities in Texas with the most Itsd job openings:

Infographic showing various Itsd job openings in Texas as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $108,365 per year, or $52.1 per hour.

Administrative Assistant II

Midland, TX • On-site


City of Midland

9.0

Company rating: 9.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

98th of 851 rated public administrative organizations

Great coworkers

Good employer

Respectful managers


$43K/yr

Full-time

Re-posted 4 days ago


Job description

Scope of Work The Administrative Assistant plays a crucial role in maintaining the operational integrity of the ITSD department. This multifaceted position provides comprehensive administrative support, ensures the smooth operation of the department, and facilitates effective communication with internal teams and vendors. The Administrative Assistant is responsible for managing office supplies, handling correspondence, maintaining records, submitting requisitions, processing purchase orders, facilitating invoice payments, and supporting department initiatives-all while ensuring a high level of detail orientation and confidentiality.

The items below are intended to describe the general nature and level of work performed by an individual assigned to this position. These are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this position. The position description is subject to change by the City as the needs of the City and requirements of the position change.

Essential Job Duties Provide administrative support to ensure the efficient operation of the ITSD department. Support team members with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings, etc.). Manage inventory of office supplies and place orders when necessary

Handle phone calls and correspondence (email, letters, packages, etc.). Assist in preparing regularly scheduled reports. Develop and maintain a filing system

Arrange travel bookings as required. Submit and reconcile expense reports. Provide general support to visitors.

Act as the point of contact for internal teams and vendors. Submit requisitions and prepare purchase orders for supplies and services. Review, verify, process invoices and check requests, and prepare payments for approval.

Assist with special projects as needed. Maintain an organized, clean office environment. Performs related duties as assigned.

Subject to recall 24/7 Physical and Environmental Conditions Ability to sit, stand, and transport self from building to building Ability to kneel, crawl, climb, and twist for purposes of installing and maintaining equipment Ability to lift systems and firewall equipment. Required Qualifications Knowledge, Abilities, and Skills Proven experience as an administrative assistant or office admin assistant. Knowledge of office management systems and procedures.

Proficiency in office equipment, such as printers and fax machines. Proficiency in MS Office (MS Excel and MS PowerPoint, in particular). Experience with purchasing duties, including requisition submission, purchase order processing, and invoice payments.

Excellent time management skills and the ability to prioritize work. Attention to detail and problem-solving skills. Excellent written and verbal communication skills.

Strong organizational skills with the ability to multi-task. Minimum Education, Experience, and Certification: High school diploma or equivalent, three years of experience in an administrative support role. Valid Texas Driver's License.


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