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Itsd Jobs in Texas (NOW HIRING)

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Itsd information

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$32

$52

$87

How much do itsd jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for itsd in Texas is $52.10, according to ZipRecruiter salary data. Most workers in this role earn between $38.32 and $58.89 per hour, depending on experience, location, and employer.

What are ITSD professionals?

ITSD stands for Information Technology Service Desk. ITSD professionals are responsible for providing technical support and assistance to users within an organization. They troubleshoot hardware, software, and network issues, manage service requests, and ensure that IT services run smoothly. ITSD staff play a critical role in maintaining business operations by resolving technical problems quickly and efficiently.

What is the difference between Itsd vs Network Technician?

AspectItsdNetwork Technician
Required CertificationsIT-related certifications (e.g., CompTIA A+, Network+)Networking certifications (e.g., Cisco CCNA, CompTIA Network+)
Work EnvironmentIT support, troubleshooting hardware/software issuesNetwork setup, maintenance, and troubleshooting
Industry UsageIT departments, tech support rolesTelecommunications, IT infrastructure

Itsd and Network Technician roles share similar certifications and work environments focused on IT support and network infrastructure. While Itsd may encompass broader IT support tasks, Network Technicians specifically focus on network systems. Both roles are essential in maintaining organizational IT and network operations, often overlapping in skills and responsibilities.

What are the key skills and qualifications needed to thrive as an IT Service Desk (ITSD) professional, and why are they important?

To thrive as an IT Service Desk professional, you need a solid understanding of IT troubleshooting, operating systems, and network fundamentals, often supported by a relevant degree or certifications such as CompTIA A+ or ITIL Foundation. Familiarity with ticketing systems like ServiceNow or Jira, remote desktop tools, and knowledge base platforms is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage high-pressure situations. These skills and qualifications are crucial for ensuring efficient technical support, minimizing downtime, and maintaining user satisfaction.

How does an ITSD (IT Service Desk) professional typically collaborate with other IT departments to resolve complex technical issues?

ITSD professionals often serve as the first point of contact for technical problems and work closely with specialized teams such as network administrators, cybersecurity, or application support when issues require advanced troubleshooting. They escalate tickets, provide detailed problem descriptions, and sometimes participate in joint calls or meetings to ensure efficient resolution. Effective communication and documentation are key, as ITSD staff help bridge the gap between end-users and higher-level IT experts, ensuring smooth workflow and customer satisfaction.
What cities in Texas are hiring for Itsd jobs? Cities in Texas with the most Itsd job openings:
Itsd jobs near you
Infographic showing various Itsd job openings in Texas as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $108,365 per year, or $52.1 per hour.

IT Asset Management Specialist

INSPYR Solutions

Richardson, TX • On-site

$22 - $28/hr

Full-time

Medical, Retirement

Re-posted 21 days ago

Job description

Title: Asset Management Specialist
Location: Richardson, TX 75080 zip code (Near 75 and Spring Valley Road)
Shift: 10am-7pm
Duration: Ongoing Contract
Compensation: Between $22.00 to $28.00 hourly on w/2
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Please note: Will be required to be in the office 5 days per week, Monday - Friday. (Day hours)
What you are doing:
  • Receiving computer hardware to include laptops, pc's, servers, switches and etc .
  • You will then take this computer hardware out of the box, make sure everything is in order and send to the hardware team within the office to configure
  • Once the laptop, Servers, PC's, Switches have been configured and are in working order, you will then repack and ship out to the needed recipients .
  • You will track all assets (computer hardware), within the ticketing/asset management system and keep track of the needed equipment.
  • Attention to detail and being comfortable working within a fast paced environment is critical.
  • Outstanding customer service is required
  • Being comfortable in MS Excel and working with a ticketing system is essential

Position Summary:
The Asset Management (AM) Specialist is responsible for the company-wide monitoring and execution of asset management processes and procedures to ensure a compliant and optimized IT hardware and software environment. The AM Specialist will work with IT management on building out and maintaining a sustainable AM capability across our clients facility.
Responsibilities include prior experience in AM and the functions that support asset life-cycle management . The desired candidate will be detail and task oriented while seeing the broader picture. The candidate will also manage IT assets throughout the lifecycle to include tracking, purchasing, imaging, shipping, and receiving, in order to resolve issues . This role drives standardization of asset management best practices and collaborates with internal IT teams, vendors, and business stakeholders to bring new assets into the company.
Individuals who thrive with our client exhibit the following success skills Collaboration, Critical Thinking, Emotional Intelligence, Executive Presence, Growth Mindset, Intellectual Curiosity, and Results Focused.
Candidates must be energetic and focused with a strong motivation to learn innovative technologies and processes . This position requires strong attention to detail, dedication, persistence, follow-up, effective utilization of provided resources and OBSESSIVE customer service .
Responsibilities:
  • Inventory Auditing : Process items to ensure the appropriate allocation of company IT asset purchases, address discrepancies and work with vendors and internal stakeholders to resolve issues
  • Policy Creation and Development : Participate in the development and maintenance of asset management policies, procedures, systems and measurements in order to manage the asset portfolio, identify risks, and control adherence
    • Write/Review SOPs: Use logic and rigorous troubleshooting methodology to solve difficult problems with effective solutions; Utilize learning opportunities and share with others; Create SOPs for sharing with the team, as applicable
  • Cost Efficiency Reviewing : Assist in ensuring that software purchases are completed cost effectively and to licensing requirements
  • Project Collaboration: Participate in projects and work efforts requiring procurement and vendor coordination such as moves and office remodels. Ensures own deliverables are completed on time and to expected level of quality
  • Ship and Track: Responsible for the procurement and shipping of IT equipment, AMDB management, tracking and maintaining accurate inventory records and reorder points, and logistics including managing the incoming and outgoing shipments
  • Perform Advanced Troubleshooting: Break/fix of computers, imaging computers, etc.
  • Log, route, categorize and escalate Incidents/SRs
  • Ensure requests are routed to proper resource in order to be resolved quickly and efficiently
  • If issue is unknown, request assistance within ITSD Teams chat, then ITSD Manager, then ITSD DO
  • Provide Outstanding Customer Service: Ensure each customer is satisfied with level of customer service provided; Clearly communicate status on problems and resolutions

Position Requirements
  • Effective planning and organizational skills including time management
  • Effective communication & documentation skills
  • 3+ years of previous AM or inventory management experience
  • Strong problem solving efficiency and critical thinking

Desirable Requirements
  • Intermediate Excel/Smartsheet knowledge (pivot tables, CSV exports, etc.) along with MS Word/PPT/Outlook

Our benefits package includes:
  • Comprehensive medical benefits
  • Competitive pay, 401(k)
  • Retirement plan
  • ...and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/ . By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.
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