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Itil Jobs in Remote, OR (NOW HIRING)

AGFA

Director, Cloud Operations

OR · On-site +1

Solid background in ITIL-aligned service management, including incident, problem, change, and capacity management. * Experience operating in regulated or compliance-driven environments * Proven ...

AGFA

DevOps Developer

OR · On-site +1

Relevant certifications such as AWS Cloud Practitioner, AWS Certified Solutions Architect, ITIL, CISSP, or CISM. * Experience with AWS, Azure, GCP, or hybrid cloud environments. * Experience with ...

Agfa

DevOps Developer

OR · Remote

Relevant certifications such as AWS Cloud Practitioner, AWS Certified Solutions Architect, ITIL, CISSP, or CISM. * Experience with AWS, Azure, GCP, or hybrid cloud environments. * Experience with ...

Agfa

Director, Cloud Operations

OR · Remote

Solid background in ITIL-aligned service management, including incident, problem, change, and capacity management. * Experience operating in regulated or compliance-driven environments * Proven ...

EM Key Solutions Inc

Senior Linux System Engineer

OR · On-site +1

Strong documentation skills and experience working in ITIL or similar service management frameworks * Must have excellent oral and written communication skills. Education/Certifications: * Bachelor ...

AGFA

Service Innovation Manager

OR · On-site +1

Service lifecycle management (e.g., ITIL) * Cost modeling and service economics * Operational readiness and deployment processes * Proven ability to work across cross-functional teams (R&D, Product ...

Agfa

Service Innovation Manager

OR · Remote

Service lifecycle management (e.g., ITIL) * Cost modeling and service economics * Operational readiness and deployment processes * Proven ability to work across cross-functional teams (R&D, Product ...

All JobsItil JobsItil Jobs in Remote, OR

Itil information

See Remote, OR salary details

$11

$21

$37

How much do itil jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for itil in Remote, OR is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What is ITIL and what does an ITIL professional do?

ITIL stands for Information Technology Infrastructure Library, which is a set of best practices for delivering IT services efficiently and effectively. An ITIL professional uses these best practices to help organizations align their IT services with business needs, improve service delivery, reduce costs, and manage risk. Their responsibilities often include process improvement, incident management, change management, and ensuring that IT services meet agreed-upon standards and expectations.

How does an ITIL professional typically collaborate with other departments to improve service delivery?

ITIL professionals often work closely with various departments such as IT operations, customer support, and business units to align IT services with organizational needs. They facilitate communication between technical teams and non-technical stakeholders, ensuring that service management processes are clear and effective. Regular meetings, process documentation, and service reviews are common ways ITIL professionals foster collaboration, leading to more efficient incident resolution and continuous service improvement.

What is the difference between Itil vs ServiceNow Administrator?

AspectItilServiceNow Administrator
CertificationsITIL Foundation, ITIL ExpertServiceNow Certified System Administrator
Work EnvironmentIT service management, process improvementServiceNow platform management, automation
Industry UsageIT service providers, large enterprisesOrganizations using ServiceNow for ITSM

While ITIL is a set of best practices for IT service management, a ServiceNow Administrator focuses on managing and configuring the ServiceNow platform to implement ITIL processes. Both roles require understanding of ITSM principles, but ITIL provides the framework, whereas the ServiceNow Administrator applies it within the ServiceNow environment.

What are the key skills and qualifications needed to thrive as an ITIL professional, and why are they important?

To thrive as an ITIL professional, you need a solid understanding of IT service management principles, process optimization, and typically an ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is important for managing workflows and incidents. Strong analytical thinking, communication, and stakeholder management skills set top performers apart in this field. These competencies are crucial for ensuring efficient IT service delivery, continual improvement, and alignment of IT services with business needs.

What jobs can I get with ITIL?

ITIL certification prepares individuals for roles in IT service management, such as IT Service Manager, IT Operations Manager, or Service Desk Manager. These roles involve managing IT services, implementing best practices, and ensuring service quality, often requiring knowledge of ITIL frameworks and tools like ServiceNow or BMC Remedy.

Is ITIL in demand?

ITIL (Information Technology Infrastructure Library) professionals are in demand as organizations seek to improve IT service management and operational efficiency. Certifications like ITIL Foundation can enhance job prospects, and roles often require knowledge of ITSM tools and processes. The demand varies by industry and region but remains steady due to ongoing digital transformation efforts.
What are popular job titles related to Itil jobs in Remote, OR? For Itil jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Itil jobs in Remote, OR look for? The top searched job categories for Itil jobs in Remote, OR are:
What cities near Remote, OR are hiring for Itil jobs? Cities near Remote, OR with the most Itil job openings:
Itil jobs near you
Infographic showing various Itil job openings in Remote, OR as of July 2026, with employment types broken down into 87% Full Time, 4% Part Time, 1% Temporary, and 8% Contract. Highlights an 76% Physical, 6% Hybrid, and 18% Remote job distribution, with an average salary of $45,527 per year, or $21.9 per hour.

Information Technology - IT Technician

Three Rivers Casino Resort

Coos Bay, OR • On-site

$23.76/hr

Full-time

Posted 14 days ago

Job description

Strating Wage: $23.76 hour
Provides first contact support; dispatches, monitors and communicates status of IT request.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
  • Records, researches and patches level 1 and 2 support ensuring closure and documentation of request.
  • Installs desktop applications and updates as required.
  • Responds to questions concerning access to various software programs and other network resources.
  • Receives, prioritizes and responds to service calls for incident resolution and documentation.
  • Provides training to users as necessary.
  • Monitors and elevates overdue service tickets.
  • Recognizes and suggests areas for IT support staff improvements.
  • Communicates to management high impact incidents, problems and requests
  • Analyzes and trends incident requests.
  • Meets or exceeds departmental metrics as established over time.
  • Quickly restores services within the first level of support through diagnosis and application of known remedies and determination of the appropriate course of action.
  • Other duties as directed by management.

WORK ENVIRONMENT
While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time.
EXPERIENCE, EDUCATION AND ELIGIBILITY
  • Minimum age requirement for this position is 21 years old.
  • Must have a minimum 2 years' experience in information technology field required.
  • High School diploma or equivalent preferred.
  • Must have A+ certification.
  • Must have valid driver's license and adequate transportation for travel between casino locations.
  • Ability to type 40 WPM.
  • Prefer 1 year of experience working on IGT Advantage software.
  • Prefer 1 year of experience working on Micros and Micros Fidelio software.
  • Prefer a background in Microsoft technologies including Office Suite (Word, Excel, Outlook, and PowerPoint).
  • Ability to define problems/incidents, collect data, establish facts and draw valid conclusions.
  • Strong attention to detail.
  • Demonstrate fundamental understanding of ITIL processes.
  • Strong written/oral communication and interpersonal skills.
  • Network+ certification highly encouraged.
  • Strong knowledge of networking devices (Switches, routers, firewalls).
  • Strong knowledge of peripheral devices (printers, copiers, FAX).
  • Strong knowledge of data communication protocols and diagnostic tools (TCP/IP, telnet, Ping, Trace route, NSLookup).
  • Basic knowledge and/or experience with telecom technologies (cell phones, desk phones)
  • Knowledge of client connectivity and remote access tools.
  • Knowledge of EIA/TIA communication standards.
  • Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.
  • Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.
  • Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
  • Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.

PHYSICAL REQUIREMENTS
  • Must be able to sit, stand and/or walk for up to 8 hours.
  • Must be able to carry, reach, twist, bend and squat frequently.
  • Must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 60 pounds with assistance as needed.

SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 "Be Kind. Always." Your commitment will help us meet our Purpose.
EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

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