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Itil Jobs in Alabama (NOW HIRING)

Griffon Aerospace

System Administrator

Madison, AL · On-site

... ITIL-based processes to capture tasks and obtain approvalsDevelop and maintain documentation of system and network configurationsProvide technical support and guidance to end-usersSupport network ...

Kanak Elite Services Inc

ServiceNow Developer

Montgomery, AL · On-site

$53.50 - $73.50/hr

ITIL 4 Foundation or Higher Skills Preferred * Experience with ServiceNow Flow Designer, IntegrationHub, and custom app development. * Knowledge of government IT projects or large-scale enterprise ...

Pwc

ServiceNow Deployment- Senior Associate

Birmingham, AL · On-site

$77K - $202K/yr

ITIL 4 COBIT ISO 27001 ServiceNow Certification(s) BMC Helix Certification(s) Flexera Certification(s) Jira Service Management (JSM) Certification(s) from a leading cloud service provider (AWS, Azure ...

ATIA Ltd

Sales Manager - Part time

Huntsville, AL · Remote

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

Griffon Aerospace

System Administrator

Madison, AL · On-site

Utilize ITIL-based processes to capture tasks and obtain approvals * Develop and maintain documentation of system and network configurations * Provide technical support and guidance to end-users

Griffon Aerospace

System Administrator

Madison, AL · Hybrid

Utilize ITIL-based processes to capture tasks and obtain approvals * Develop and maintain documentation of system and network configurations * Provide technical support and guidance to end-users

SiloSmashers

Business Systems Analyst (HSV)

Huntsville, AL · On-site

$80 - $100/hr

In the absence of years of experience, industry-recognized certifications (e.g., Six Sigma, PMI Agile Certified Practitioner, ITIL Foundations, BPM Certification, CBPP, CBAP, CSM, CBPA, TOGAF, ACP ...

ATIA Ltd

Sales Partners

Huntsville, AL

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

American Ops

Help Desk Lead

Montgomery, AL · On-site

$80 - $100/hr

ITIL Foundation * Security+ Experience * 7+ years Help Desk management. * Experience supporting enterprise operational systems. #J-18808-Ljbffr

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How much do itil jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for itil in Alabama is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $21.78 per hour, depending on experience, location, and employer.

What is ITIL and what does an ITIL professional do?

ITIL stands for Information Technology Infrastructure Library, which is a set of best practices for delivering IT services efficiently and effectively. An ITIL professional uses these best practices to help organizations align their IT services with business needs, improve service delivery, reduce costs, and manage risk. Their responsibilities often include process improvement, incident management, change management, and ensuring that IT services meet agreed-upon standards and expectations.

What are the key skills and qualifications needed to thrive as an ITIL professional, and why are they important?

To thrive as an ITIL professional, you need a solid understanding of IT service management principles, process optimization, and typically an ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is important for managing workflows and incidents. Strong analytical thinking, communication, and stakeholder management skills set top performers apart in this field. These competencies are crucial for ensuring efficient IT service delivery, continual improvement, and alignment of IT services with business needs.

How does an ITIL professional typically collaborate with other departments to improve service delivery?

ITIL professionals often work closely with various departments such as IT operations, customer support, and business units to align IT services with organizational needs. They facilitate communication between technical teams and non-technical stakeholders, ensuring that service management processes are clear and effective. Regular meetings, process documentation, and service reviews are common ways ITIL professionals foster collaboration, leading to more efficient incident resolution and continuous service improvement.

What is the difference between Itil vs ServiceNow Administrator?

AspectItilServiceNow Administrator
CertificationsITIL Foundation, ITIL ExpertServiceNow Certified System Administrator
Work EnvironmentIT service management, process improvementServiceNow platform management, automation
Industry UsageIT service providers, large enterprisesOrganizations using ServiceNow for ITSM

While ITIL is a set of best practices for IT service management, a ServiceNow Administrator focuses on managing and configuring the ServiceNow platform to implement ITIL processes. Both roles require understanding of ITSM principles, but ITIL provides the framework, whereas the ServiceNow Administrator applies it within the ServiceNow environment.

Is ITIL entry level?

ITIL (Information Technology Infrastructure Library) certifications are available at multiple levels, including Foundation, which is considered entry level and suitable for beginners. The Foundation certification covers basic concepts and practices, making it accessible without prior experience, but job requirements may also seek relevant skills or experience in IT service management. Advanced certifications require more experience and knowledge of ITIL frameworks.

Is ITIL in demand?

ITIL (Information Technology Infrastructure Library) professionals are in demand as organizations seek to improve IT service management and operational efficiency. Certifications like ITIL Foundation can enhance job prospects, and roles often require knowledge of ITSM tools and processes. The demand varies by industry and region but remains steady in organizations prioritizing IT service quality.

What jobs can I get with ITIL?

With ITIL certification, you can pursue roles such as IT Service Manager, ITIL Process Consultant, Service Desk Manager, or IT Operations Analyst. These positions typically require knowledge of IT service management best practices, process improvement, and often involve managing IT services, infrastructure, or support teams.

What are the most commonly searched types of Itil jobs in Alabama?

The most popular types of Itil jobs in Alabama are:

What are popular job titles related to Itil jobs in Alabama?

For Itil jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Itil jobs in Alabama look for?

The top searched job categories for Itil jobs in Alabama are:

Itil jobs near you
Infographic showing various Itil job openings in Alabama as of August 2026, with employment types broken down into 91% Full Time, 1% Part Time, 1% Temporary, and 7% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $41,306 per year, or $19.9 per hour.

System Administrator

Griffon Aerospace

Madison, AL • On-site

Full-time

Re-posted 6 days ago

Job description

Griffon Aerospace, a leader in the exciting Unmanned Aerial System (UAS) industry, is seeking a talented System Administrator. The growing Madison, AL-based small business is seeking innovative individuals who want to join an up tempo, maker culture that proudly provides products and services to support the American Warfighter! JOB DESCRIPTION:Install, configure, and maintain operating system, software, and hardwareMonitor system performance to improve availability and reliabilityPerform system upgrades, patch management, and server maintenance tasks to enhance system security and functionalityTroubleshoot and resolve hardware, software, and network issuesPerform backup and recovery operations at regular intervals using Veeam Backup & Replication (configuration, monitoring, and management)Utilize ITIL-based processes to capture tasks and obtain approvalsDevelop and maintain documentation of system and network configurationsProvide technical support and guidance to end-usersSupport network design, configuration, and ongoing network infrastructure management (switches, routers, firewalls)Administer hybrid Microsoft 365 environments including Exchange Online, SharePoint Online, Teams, and Azure Active DirectoryUtilization of an RMS platform for remote maintenance or end user support REQUIRED QUALIFICATIONS:A bachelor's degree in a relevant field (i.e., Computer Science, Computer Engineering or a similar major with extensive computer-based or technical content), or 8 years of experience in lieu of educationMinimum of 5 years of system administration experience in any size environmentFoundational understanding of UNIX and Windows systemsCore understanding of networking (e.g., routing, switching, protocols, and basic network security)3-5 years of system administration experience supporting Cloud Infrastructure (IaaS) requirementsExperience administering hybrid Microsoft 365 environmentsHands-on experience with Veeam Backup & Replication for backup and disaster recovery planningExperience in network engineering tasks such as design, implementation, and support of enterprise networksExperience in server patching and maintenance best practicesExperience working with ITIL Service Transition and Operation processes, such as Change Management and Incident ManagementMust be able to obtain a SECRET security clearance DESIRED QUALIFICATIONS / NON-ESSENTIAL SKILLS:Experience with version control systems (e.g., Git, GitHub)Excellent interpersonal skills, strong presentation, and effective communicationAbility to work collaboratively in a team or independently when requiredExperience in Agile environmentsExperience working in Cloud DevOps environments, such as Azure DevOpsExperience with cloud platforms (e.g., Azure, AWS)Familiarity with DevSecOps principles and DoD compliance policiesIAT II certification required (e.g., Security+, Cloud+) or obtained within 6 months of hire date JOB LOCATIONMadison, Alabama, United States POSITION TYPEFull-Time/Regular COMPENSATION/BENEFITSCompetitive Salary/Comprehensive Benefits Package US CITIZENSHIP REQUIREDYes ABILITY TO OBTAIN SECURITY CLEARANCEYes
Job Posted by ApplicantPro