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Itil In Japan Jobs (NOW HIRING)

Outsystems

Lead Program Manager

Boston, MA

ITIL processes knowledge preferred * Experience in IT companies preferred The Longer Story ... Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and of course has a thriving ...

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$43.5K

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How much do itil in japan jobs pay per year?

As of Jun 6, 2026, the average yearly pay for itil in japan in the United States is $91,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by ITIL professionals working in Japan, and how can they overcome them?

ITIL professionals in Japan often encounter challenges such as navigating language barriers, adapting ITIL processes to align with local business practices, and integrating with teams that may have different levels of ITIL maturity. Building strong communication skills and fostering relationships with both Japanese and international colleagues can help bridge cultural gaps. Additionally, staying updated on ITIL best practices and participating in local ITIL communities can provide valuable support and insight for adapting global frameworks to the Japanese work environment.

What is the difference between Itil In Japan vs Network Engineer in Japan?

AspectItil In JapanNetwork Engineer in Japan
CertificationsITIL Foundation, Service Management certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentIT service management, process improvementNetwork design, implementation, troubleshooting
Industry UsageIT service providers, large corporationsTelecom, IT infrastructure companies

While both roles involve IT expertise, Itil In Japan focuses on IT service management and process optimization, often requiring ITIL certifications. Network Engineer in Japan specializes in network infrastructure, requiring Cisco certifications and technical network skills. The roles differ in focus but may overlap in IT environments that require both service management and network support.

What are the key skills and qualifications needed to thrive as an ITIL professional in Japan, and why are they important?

To thrive as an ITIL professional in Japan, you need a deep understanding of IT service management principles, process optimization, and a recognized ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is typically required. Strong soft skills like cross-cultural communication, problem-solving, and teamwork are valuable for collaborating within diverse and often international environments. These competencies ensure efficient IT service delivery, alignment with business goals, and enhanced customer satisfaction in Japan's competitive market.

What is ITIL and how is it used in Japan?

ITIL, or Information Technology Infrastructure Library, is a set of best practices for IT service management (ITSM) that helps organizations deliver high-quality IT services. In Japan, ITIL is widely adopted by both public and private sector organizations to improve service delivery, efficiency, and customer satisfaction. Japanese companies often tailor ITIL practices to fit local business culture, focusing on process optimization and continuous improvement. ITIL certification is also recognized and valued among Japanese IT professionals, contributing to career advancement opportunities.
Infographic showing various Itil In Japan job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 20% Part Time, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $91,199 per year, or $43.8 per hour.
Lead Program Manager

Lead Program Manager

Outsystems

Boston, MA

Full-time

Posted 16 days ago

Job description

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

About This Role

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

As a Program Manager, you are expected to help the organization manage a group of related projects to bring a significant business change and set of benefits, across the company. The stakeholders of such projects will be both internal to Global Support and external, from other areas of the company.

The projects that make up the programme can be complex in their own right. The Program Manager needs to guide the ones managing the projects and steer them through the project lifecycle, managing schedules and resources, identifying risks and communicating with stakeholders.

It is the Program Manager's responsibility to track the project's progress and KPI's and raise the flag if the timeline is compromised, unforeseen risks appear or roadblocks are in the way of project success.

What You Will Lead/Do or Key Responsibilities
  • Define and implement governance processes for the programme
  • Develop the programme brief and business case
  • Assure strategic alignment between multiple stakeholders
  • Define the appropriate project KPI's and their targets
  • Manage relationships and communication with senior stakeholders
  • Develop integrated plans and reporting across all projects in the programme
  • Allocate and balance resources to meet project needs
  • Motivate, lead and coach project managers to ensure effective delivery
  • Implement regular reviews to ensure the programme is on track to achieve benefits
  • Report on program progress to senior management
Qualifications / What You Need To Succeed
  • A degree in Business Management or Software Engineering;
  • Experience in Project Management
  • Strong interpersonal, organizational and communication skills
  • Strong time management skills, and ability to effectively prioritize;
  • Ability to quickly switch context
  • Ability to work independently and seek innovative ways to creatively solve problems;
  • Strategic thinker, constantly seeking to understand the driver for results;
  • Fast learner with curiosity about the world
  • Accountability with great work ethic;
  • Embraces a challenge and asks why
  • Team player;
  • Ability to work in a fast-paced company;
  • English is mandatory
  • ITIL processes knowledge preferred
  • Experience in IT companies preferred

The Longer Story:

OutSystems enables enterprise teams to build AI-powered applications and agents that reduce manual work, streamline internal operations, and accelerate impact. A proven low-code foundation combined with agentic AI and AI app generation capabilities empowers teams to move up to 10x faster with the assurance of security, scalability, and governance built in.
As the future becomes agentic, our customers need us now more than ever. AI has opened the door to extraordinary possibilities-but inside the enterprise, things are moving fast and feeling chaotic. Some early adopters are making progress in production, but for many, AI tools are sprawling without governance, data isn't ready, and talent isn't there yet. Enterprises are still drowning in application backlogs and struggling with legacy systems. But with the right platform, AI doesn't have to add to the chaos. It can become the breakthrough that brings clarity-and drives real, enterprise-wide impact. At OutSystems, we've built that platform, providing the tools necessary for enterprises to overcome these hurdles.
We are looking for passionate, talented, and motivated people to join us in helping our customers build, deploy, and scale apps and agents-fast, helping them accelerate innovation while enabling secure, governed human-AI collaboration.
OutSystems is a truly global company, with more than 850,000 developer community members, 1,700 employees, more than 500 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and of course has a thriving, worldwide community of remote employees.
Amongst our customers are some of the world's most recognizable brands across diverse industries-brands like Toyota, Heineken, Bosch, KeyBank, and UCLA. These customers are the reason we have a 4.6 star rating on G2. Their success is ours, and their stories demonstrate tangible ROI and transformational impact. We are a 9x Gartner Magic Quadrant Leader for Low-Code Application Platforms and a multi-year leader in the Forrester Wave. We're recognized not just as leaders but as visionaries with a strong ability to execute, now extending our leadership into the AI and agentic application development arena.

Working at OutSystems

Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in doing excellent work to pursue our vision of providing the AI-powered low-code development platform enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our culture is focused on our core values of trust, customer success, innovation, and alignment. Our team members operate with transparency, integrity, and accountability, define success through the lens of the outcomes we deliver for our customers, push the boundaries with excellence, and work together toward our shared vision to deliver on what matters most.

What do we have to offer you?

  • A company that is always growing, changing, and innovating. We challenge each other to innovate in our products, in our team, and how we use our own technology. And we give our teams space to be proactive and creative.

  • Real career opportunities. We care about growth and development. Yes, vertical career progression is a possibility, but it's not the only one. From lateral moves and joining different teams to mastering specialized skills, we support your growth no matter what your goals are.

  • Work colleagues that are as smart, hard-working, and driven as you. We act as one global OutSystems team, taking ownership and working together toward a shared vision.

  • Disrupting the status quo is in our DNA. In fact, it's why our company exists.

  • We ask "why" a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.

Are you ready for the next step in your career? Then we'd love to hear from you!

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

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