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Itam Jobs in Minnesota (NOW HIRING)

Deloitte

Senior Manager - ServiceNow

Minneapolis, MN · On-site

Lead the assessment, configuration, and deployment of ServiceNow IRM, GRC, and SecOps modules, including ITSM, ITAM, CMDB, and automation workflows. * Drive continuous improvement by applying ...

Deloitte

Manager - ServiceNow

Minneapolis, MN · On-site +1

... ITAM), Integrated Risk Management (IRM), Security Operations (SecOps) or Third-Party Risk Management (TPRM). * 3+ years managing program financials, executive reporting, stakeholder management, and ...

GDIT

Configuration Management Analyst

Rochester, MN · On-site

Skills: IT Asset Management (ITAM), IT Change Management, IT Configuration Management Certifications: ITIL 4 Foundation | PeopleCert - PeopleCert Experience: 5 + years of related experience US ...

US Bank

ServiceNow CMDB Analyst

Hopkins, MN · On-site

Service Graph Connector experience * IT Asset Management (ITAM) experience * Knowledge of Identification and Reconciliation Engine (IRE) * Experience supporting CMDB governance initiatives

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Itam information

See Minnesota salary details

$15

$25

$39

How much do itam jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for itam in Minnesota is $25.99, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $30.62 per hour, depending on experience, location, and employer.

What is an ITAM?

An ITAM (IT Asset Management) job involves tracking, managing, and optimizing an organization's IT assets, including hardware, software, and licenses. ITAM professionals ensure compliance, reduce costs, and improve efficiency by maintaining accurate records and lifecycle management. They also work with procurement, security, and finance teams to align IT asset usage with business goals.

What are the key skills and qualifications needed to thrive in the ITAM position?

To thrive in an IT Asset Manager (ITAM) role, you need a strong understanding of IT inventory management, data analysis, and asset lifecycle processes, often supported by a degree in information technology or a related field. Familiarity with IT asset management systems (such as ServiceNow or Lansweeper), software license compliance tools, and certifications like ITIL or Certified IT Asset Manager (CITAM) are highly valuable. Attention to detail, strong organizational skills, and effective communication set top performers apart in this field. These competencies are crucial to ensuring accurate tracking, cost control, and compliance in managing an organization's technology assets.

What are the typical career advancement opportunities for someone in an ITAM role?

Professionals starting as IT Asset Managers often have opportunities to progress into senior ITAM roles, IT procurement leadership, or broader IT operations management positions within their organizations. With experience and knowledge of asset management best practices, they may also transition into roles focusing on IT strategy, compliance, or IT audit. Many organizations value ITAM professionals who can identify cost savings and risk mitigation opportunities, which can lead to expanded responsibilities or cross-departmental projects. Strong performance in this role also lays a solid foundation for pursuing further certifications and leadership positions in IT governance or enterprise resource planning.

Itam jobs near you
Infographic showing various Itam job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 6% Part Time, and 9% Contract. Highlights an 76% Physical, 7% Hybrid, and 17% Remote job distribution, with an average salary of $54,051 per year, or $26 per hour.

Lead CMDB Specialist

Fairview Health Services

Minneapolis, MN • On-site

$114K - $162K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Fairview Health Services rating

7.8

Company rating: 7.8 out of 10

Based on 250 frontline employees who took The Breakroom Quiz

134th of 898 rated healthcare providers

Job description

Job Overview
The Lead CMDB Specialist plays a critical role in designing, implementing, and maintaining the Configuration Management Database (CMDB) to ensure data accuracy, governance, and alignment with business and IT strategies. This role provides technical leadership for ServiceNow platform operations, drives architectural standards and best practices, and collaborates across IT and business teams to support IT Service Management processes such as Incident, Change, and Asset Management. The Lead CMDB Specialist ensures integration with discovery tools, ITOM/ITAM processes, and other enterprise systems while monitoring CMDB health and guiding continuous improvement initiatives.
Responsibilities
  • Strategy & Governance: Develop and lead the overall CMDB strategy, architecture, and governance framework.
  • Strategy & Governance: Establish policies and standards for CI data management and ensure alignment with ITIL best practices and enterprise objectives.
  • Strategy & Governance: Participate in CMDB-related roadmap planning, platform upgrades, and future-state solution design.
  • Strategy & Governance: Establish and host the Configuration Control Board (CCB) to provide governance and alignment for new requirements and enhancements to the CMDB.
  • Data Modeling & Management: Design and maintain the CMDB data model, including CI classes, attributes, relationships, and classifications aligned with CSDM.
  • Data Modeling & Management: Implement processes for CI data creation, updates, audits, deduplication, normalization, and enrichment.
  • Data Modeling & Management: Monitor CMDB data health and proactively identify and resolve gaps or inconsistencies.
  • Data Modeling & Management: Ensure CI data supports ITSM processes (Incident, Change, Asset, Problem Management) and other ITOM applications.
  • Data Modeling & Management: Ensure lifecycle management is enforced to insure timely retirement of CIs as appropriate.
  • Integrations & Technical Leadership: Leverage OOB functionality such as Service Graph Connectors and ITOM Discovery for automated CI population.
  • Integrations & Technical Leadership: Oversee Service Mapping and Discovery implementations to ensure effective CMDB population and ongoing maintenance.
  • Integrations & Technical Leadership: Evaluate enhancement requests and provide technical design recommendations.
  • Integrations & Technical Leadership: Provide hands-on expertise to assist stakeholders with CMDB Reporting Requirements of varying complexity.
  • Integrations & Technical Leadership: Deploy and maintain MID Servers as appropriate to support On-Prem and Cloud-based Discovery Activities.
  • Collaboration & Cross-Functional Collaboration: Work closely with architecture, infrastructure, application, ITAM, ITOM, and service management teams to ensure CMDB alignment with business and operational needs.
  • Collaboration & Cross-Functional Collaboration: Serve as a technical SME for CMDB-related projects, participating in requirements gathering, feasibility analysis, and solution design.
  • Collaboration & Cross-Functional Collaboration: Communicate effectively with stakeholders and executives regarding CMDB strategy, progress, and data quality initiatives.
  • Collaboration & Cross-Functional Collaboration: Coordinate with and provide direction to offshore or international resources to maintain CMDB standards, data quality, and operational alignment.
  • Monitoring, Reporting & Process Improvement: Develop dashboards and reports to track CMDB health, data integrity, and process effectiveness.
  • Monitoring, Reporting & Process Improvement: Identify opportunities to improve CMDB processes, governance, and compliance with standards.
  • Monitoring, Reporting & Process Improvement: Participate in audits, governance reviews, and corrective action plans to maintain data quality.

Required Qualifications
  • B.S./B.A. in Computer Science, Information Technology, or related field, or equivalent combination of education and experience
  • 7 years of relevant CMDB/Configuration Management experience, including at least 5 years supporting enterprise-level platform installations
  • Hands-on experience with ServiceNow CMDB, ITOM, ITAM, and Discovery implementations
  • Experience with CSDM, ITSM processes, and enterprise data governance
  • Strong skills in database design, data modeling, integrations, middleware, and discovery tools
  • Demonstrated ability to lead technical teams, provide mentorship, and work collaboratively across IT and business functions
  • Excellent problem-solving, critical thinking, organizational, and communication skills

Preferred Qualifications
  • M.A./M.S. in Business Administration, IT, Project Management, or related field
  • Experience with ServiceNow CSDM 4.0 or higher
  • Knowledge of Service Mapping, automated testing framework, and scripting (JavaScript, Jelly, SQL)
  • Familiarity with cloud platforms (AWS, Azure), web/application servers, network devices, virtualization, and databases
  • Experience creating dashboards and reports using tools like Power BI or similar
  • ServiceNow Certified System Administrator
  • ITIL Certification V3 or higher
  • Portfolio, Program, or Project Management certification (PfMP, PMP, PMI-PBA, CBAP, ECBA)

Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

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About Fairview Health Services

Sourced by ZipRecruiter

Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University's deep history of clinical innovation and training with Fairview's extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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