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It Jobs in Normal, IL (NOW HIRING)

Tech Tammina

IT Project Manager

Bloomington, IL · On-site

$93K - $110K/yr

IT Project Manager First IT Solutions Exposure on technical design of new systems, such as prototypes Establish "Best Practices" and plan for continuous improvement of processes Experience on ...

U.S. Navy

IT Professional

Lexington, IL · On-site

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep ...

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How much do it jobs pay per year?

As of Jun 28, 2026, the average yearly pay for it in Normal, IL is $107,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,900.00 and $113,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT professional, and why are they important?

To thrive as an IT professional, you need a strong understanding of computer systems, networking, troubleshooting, and often a relevant degree or industry certifications such as CompTIA A+, Cisco CCNA, or Microsoft certifications. Familiarity with operating systems, cybersecurity tools, cloud platforms, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and adaptability help IT professionals manage technical issues and support users effectively. These skills are crucial for ensuring reliable technology infrastructure and maintaining business continuity.

How to make $80,000 a year without a degree?

IT professionals can earn $80,000 or more annually by gaining relevant skills through certifications like CompTIA, Cisco, or Microsoft, and gaining experience in areas such as network administration, cybersecurity, or cloud computing. Many roles in IT prioritize skills and experience over formal degrees, and working in high-demand fields or obtaining specialized certifications can increase earning potential.

What are some common challenges faced by IT professionals when supporting end users, and how can they effectively address them?

IT professionals often encounter challenges such as troubleshooting diverse technical issues, communicating complex solutions in simple terms, and managing multiple support requests simultaneously. To address these, it's important to prioritize tasks effectively, maintain clear and patient communication with users, and document recurring issues to streamline future support. Building strong relationships with team members and staying current with new technologies also help IT professionals deliver efficient and effective support.

What are IT professionals?

IT professionals are individuals who specialize in information technology, which involves the use, development, and maintenance of computer systems, software, and networks. They work in various areas such as technical support, network administration, cybersecurity, software development, and database management. IT professionals help organizations manage their technology infrastructure, solve technical problems, and ensure that computer systems run efficiently and securely. Their roles are essential in almost every industry as businesses rely increasingly on technology for daily operations.

What professions make 200,000 a year without a degree?

In the IT field, roles such as cybersecurity specialists, cloud architects, and network managers can earn $200,000 or more annually through experience, certifications, and specialized skills. These positions often require expertise in specific tools and technologies but may not require a traditional college degree.

What types of jobs are in IT?

IT offers a variety of roles including network administrators, cybersecurity specialists, software developers, systems analysts, database administrators, and technical support staff. These jobs often require knowledge of programming languages, networking, security protocols, and relevant certifications such as CompTIA or Cisco certifications. The work environment can range from office settings to remote work, with schedules typically involving standard business hours or shift work for support roles.

What is the difference between IT vs Network Technician?

AspectITNetwork Technician
Required CredentialsIT certifications, such as CompTIA A+, Network+, or Cisco certificationsNetworking-specific certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOffice settings, remote work, or client sites; involves hardware, software, and systems managementPrimarily technical work on network hardware, cabling, routers, switches, and network troubleshooting
Employer & Industry UsageUsed across various industries including tech, finance, healthcare, and educationCommon in telecommunications, IT services, and large organizations with complex networks
Common Search & Comparison IntentUnderstanding broad IT roles and responsibilitiesFocusing on network-specific tasks and skills

IT professionals have a broader scope, managing hardware, software, and systems, while Network Technicians focus specifically on network infrastructure and troubleshooting. Both roles require certifications and are vital in tech environments, but their daily tasks and expertise areas differ.

What jobs pay $10,000 a month without a degree?

In IT, roles such as software developers, cybersecurity specialists, and cloud engineers can earn $10,000 or more per month with relevant skills and experience, often without a formal degree. These positions typically require strong technical knowledge, certifications, and the ability to work independently or in team environments. High-paying freelance or consulting work in IT can also reach this income level, especially for those with specialized expertise.
More about It jobs
What are the most commonly searched types of It jobs in Normal, IL? The most popular types of It jobs in Normal, IL are:
What job categories do people searching It jobs in Normal, IL look for? The top searched job categories for It jobs in Normal, IL are:
What cities near Normal, IL are hiring for It jobs? Cities near Normal, IL with the most It job openings:
It jobs near you
IT Analyst

IT Analyst

PINNACLE ACTUARIAL RESOURCES INC

Bloomington, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

SUMMARY

Under direction of the information technology manager, the information technology analyst (IT analyst) is responsible forperforming technical support and programming/development tasks to help achieve business goals. The IT analyst supports Pinnacle's enterprise IT systems by ensuring timely resolution and minimal service disruptions. The IT analyst provides technical support and training for staff, troubleshoots hardware and software issues, and develops, tests, documents, and maintains programs, applications and database structures.

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to accomplish each essential function satisfactorily.

  • Establish and maintain regular communications with the IT manager regarding pertinent activities.
  • Contribute to departmental productivity and development objectives by participating in training programs.
  • Track annual research, development, professional, billable time and other time to meet planned goals.
  • Provide group training and presentations for IT tools, software and procedures as directed.
  • Responsible for ensuring that best practice is adhered to within their area, identifying deficiencies in procedures or systems, correcting as appropriate and referring to the IT manager where necessary.
  • Support quality control standards and implement improvements as needed.
  • Enter time and expenses accurately and timely.
  • Handle and process confidential information with complete discretion.
  • File projects and materials according to Pinnacle's internal filing system.
  • Regular, predictable and punctual attendance in a Pinnacle office when not working off-site.

IT Support Technician Role

  • Provide technical support on hardware/software issues, perform repairs for notebook and desktop computers, both in person and remotely. Install, assemble and configure computersand peripherals such as monitors, printers, scanners, and related hardware. Perform software updates, patches and routine maintenance.
  • Assist end users with enrolling, troubleshooting, and managing mobile devices through MDM, ensuring compliance with securitypolicies and resolving issues related to device access, app installations, and remote management.
  • Communicate with external vendors and researching solutions to sustain operations.
  • Assist with the support of Pinnacle enterprise information system by performing technical tasks on system infrastructure (such as server hardware, server software and applications, network equipment, etc.) as directed by the IT manager.
  • Prepare laptops for new hires by ensuring they are configured with the latest software updates, security patches, and the most recent system image, while maintaining accurate inventory records for all devices.
  • Create help desk tickets and escalate support issues to the relevant technician as needed; track open tickets and provide users with status updates.
  • Participate in 24x7x365 on-call rotation to support applications, promptly responding to incident notifications, and escalating them when necessary.
  • SupportIdentity and Access Management (IAM)systems, including provisioning, authentication, authorization, and role-based access control (RBAC), password changes.
  • Assist with onboarding orientation for new hires on system usage, security protocols, and best practices to ensure they understand and comply with company standards.
  • Provide setup and support needs for webinars and conference calls and any collaboration or meetings that require technology.
  • Assist with information backup, archival, recovery, and verification/testing processes and procedures for all information systems data.
  • Conduct research on emerging computer hardware, software and standards in support of development efforts in coordination with IT Manager.

Programmer/Developer Role

  • Assist in the definition, development and documentation of software and application objectives, functions, features, specifications, input/output requirements and deliverables on a project-by-project basis under the direction of IT Manager and in collaboration with IT personnel and project managers.
  • Design, write, maintain and optimize software programs, applications, and database structures for both internal and external use, ensuring functionality and performance meet specifications.
  • Develop and optimize SQL, T-SQL, and SAS code for efficient data access, reporting, and manipulation, tailored to program needs and internet platforms.
  • Write and maintain documentation to describe program development, coding, testing, changes and corrections for internal departmental use. Develop and maintain manuals and guidelines for programs.
  • Train employees to operate new or modified programs.
  • Conduct research on emerging application development software products, languages and standards in support of development efforts in coordination with IT manager.
  • Monitor system performance of new and existing applications, troubleshoot issues, and implement automated solutions to optimize infrastructure efficiency and reliability.
  • Test and examine code written by others, identify bugs or performance issues, and analyze results to ensure functionality, efficiency, and adherence to quality standards.
SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.

COMPETENCIES
  • Ability to:
    • conduct research into software-related and programming-related issues and products and provide recommendations as needed
    • prioritize workload, meet critical time deadlines and function with minimal supervision
    • communicate effectively to exchange or convey information with all levels of staff and management
  • Knowledge and experience on current equipment and technologies in use:
    • Microsoft cloud applications - Azure/O365 Admin, Intune, Exchange, 365 Admin
    • Microsoft operating systems servers/workstation, Linux operating systems, VMWare ESXi 
    • one or several major programming languages including Python, JavaScript, Power Shell, ASP.NET, VB.NET, C-sharp, XML, PHP, HTML, REST API, SQL, T-SQL, SAS
    • software development tools - Dockers, Kubernetes, GitHub 
  • Knowledge and experience in relational database management systems and other database products including Microsoft SQL Server and SAS
  • Clear understanding of software development domain and principles, design patterns, code structure, programming languages (front end and backend)
  • Excellent analytical and mathematical skills
EDUCATION AND/OR EXPERIENCE
  • Bachelor of Arts or Bachelor of Science degree from an accredited college or university; a degree in computer science or information systems preferred
  • Minimum two years of practical business programming experience
  • Minimum two years of practical business IT technical support experience
  • Experience with Linux/UNIX bases technologies
CERTIFICATES, LICENSES, REGISTRATIONS

One or more basic technology certificates desirable (A+, Network+, Security+, CCNA, SAS) 

The base salary range for this position is $80,000 to $110,000. This position is also eligible for an annual performance bonus. The salary for this position is based on multiple factors, including but not limited to, the candidate’s experience, education and skills. 

Pinnacle provides a comprehensive benefit package including 401k with company match and profit sharing; exceptional medical, dental and vision insurance; paid vacation, sick time, parental leave, holidays, summer days and community service time; life insurance, disability insurance and wellness benefits.
 

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