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It Jobs in Hawaii (NOW HIRING)

Desert IT Solutions

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IT Technician

Maui, HI · On-site

$50K - $70K/yr

First level identification and escalation of Major Incidents using the approved IT escalation processes * Document all work performed through a ticket tracking system and effectively track and route ...

Pae

IT Manager

Waimea, HI · On-site

$110K - $135K/yr

Supervise the entire IT staff, assign tasks, and monitor performance to maintain operational efficiency. * Responsible and ensure appropriate staffing levels, including hiring, promotions, corrective ...

Hilo Products, Inc

IT Specialist

Hilo, HI

Set up computers, user accounts, software, and IT equipment for new employees. * Support the maintenance and reliability of company IT systems and infrastructure. IT Security & Asset Management ...

Amentum

IT Manager

Waimea, HI · On-site

$110K - $135K/yr

Supervise the entire IT staff, assign tasks, and monitor performance to maintain operational efficiency. * Responsible and ensure appropriate staffing levels, including hiring, promotions, corrective ...

VTG

IT Specialist

Pearl City, HI

$90K - $110K/yr

Firewalls, security updates, patches Do you have what it takes? * At least five (5) years providing technical and direct support as IT Helpdesk Tier-II/III * At least five (5) years of experience ...

VTG

IT Specialist

Pearl City, HI · On-site

$90K - $110K/yr

Firewalls, security updates, patches Do you have what it takes? * At least five (5) years providing technical and direct support as IT Helpdesk Tier-II/III * At least five (5) years of experience ...

VT Group (VTG)

IT Specialist

Pearl City, HI · On-site

Job Summary : VTG is a company seeking an IT Specialist in Pearl City, Hawaii. The role involves installing and maintaining local area network hardware and software, providing support and training to ...

Enlighten Technology

IT Field Technician

Honolulu, HI · On-site

$16 - $20/hr

Previous professional IT experience is not required. This position is designed to provide practical, hands-on experience while helping you build the skills needed for a potential future role as a ...

U.S. Department of Defense (DOD)

$114K/yr

It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES ...

U.S. Department of Defense (DOD)

$111K/yr

It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES ...

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It information

See Hawaii salary details

$51.9K

$114K

$155.3K

How much do it jobs pay per year?

As of Aug 25, 2026, the average yearly pay for it in Hawaii is $113,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,700.00 and $121,000.00 per year, depending on experience, location, and employer.

What is an IT professional?

IT professionals are individuals who specialize in information technology, which involves the use, development, and maintenance of computer systems, software, and networks. They work in various areas such as technical support, network administration, cybersecurity, software development, and database management. IT professionals help organizations manage their technology infrastructure, solve technical problems, and ensure that computer systems run efficiently and securely. Their roles are essential in almost every industry as businesses rely increasingly on technology for daily operations.

What are the key skills and qualifications needed to thrive as an IT professional?

To thrive as an IT professional, you need a strong understanding of computer systems, networking, troubleshooting, and often a relevant degree or industry certifications such as CompTIA A+, Cisco CCNA, or Microsoft certifications. Familiarity with operating systems, cybersecurity tools, cloud platforms, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and adaptability help IT professionals manage technical issues and support users effectively. These skills are crucial for ensuring reliable technology infrastructure and maintaining business continuity.

What are some common challenges faced by IT professionals when supporting end users, and how can they effectively address them?

IT professionals often encounter challenges such as troubleshooting diverse technical issues, communicating complex solutions in simple terms, and managing multiple support requests simultaneously. To address these, it's important to prioritize tasks effectively, maintain clear and patient communication with users, and document recurring issues to streamline future support. Building strong relationships with team members and staying current with new technologies also help IT professionals deliver efficient and effective support.

What is the difference between IT vs Network Technician?

AspectITNetwork Technician
Required CredentialsIT certifications, such as CompTIA A+, Network+, or Cisco certificationsNetworking-specific certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOffice settings, remote work, or client sites; involves hardware, software, and systems managementPrimarily technical work on network hardware, cabling, routers, switches, and network troubleshooting
Employer & Industry UsageUsed across various industries including tech, finance, healthcare, and educationCommon in telecommunications, IT services, and large organizations with complex networks
Common Search & Comparison IntentUnderstanding broad IT roles and responsibilitiesFocusing on network-specific tasks and skills

IT professionals have a broader scope, managing hardware, software, and systems, while Network Technicians focus specifically on network infrastructure and troubleshooting. Both roles require certifications and are vital in tech environments, but their daily tasks and expertise areas differ.

Do IT jobs pay well?

IT jobs generally offer competitive salaries that vary based on experience, location, and specialization. Roles such as network administrators, cybersecurity analysts, and software developers tend to have higher earning potential, especially with relevant certifications and skills in demand. Entry-level positions may pay less, but experienced professionals often earn above average wages in the industry.

What is in an IT job?

An IT job involves managing and supporting computer systems, networks, and software to ensure they operate efficiently. Common tasks include troubleshooting technical issues, installing hardware and software, and maintaining cybersecurity. IT professionals often use tools like operating systems, network protocols, and may hold certifications such as CompTIA or Cisco.

What is the best IT job to get?

The best IT job depends on individual skills and interests, but roles such as software developer, cybersecurity analyst, and network administrator are highly in demand. These positions often require relevant certifications, technical skills, and problem-solving abilities, and they offer competitive salaries and growth opportunities.

What types of jobs are in IT?

IT offers a variety of roles including network administrators, cybersecurity analysts, software developers, systems engineers, database administrators, and technical support specialists. These jobs often require knowledge of programming, networking, security protocols, and relevant certifications such as CompTIA or Cisco certifications. The work environment can range from office settings to remote work, with schedules typically including standard business hours or shift work for support roles.
More about It jobs

What are the most commonly searched types of It jobs in Hawaii?

The most popular types of It jobs in Hawaii are:

What are popular job titles related to It jobs in Hawaii?

For It jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching It jobs in Hawaii look for?

The top searched job categories for It jobs in Hawaii are:

What cities in Hawaii are hiring for It jobs?

Cities in Hawaii with the most It job openings:

It jobs near you
Infographic showing various It job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $113,981 per year, or $54.8 per hour.

IT Technician

Desert IT Solutions

Maui, HI • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 13 days ago

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Job description

This Role will require Daily On-sites to Client offices in Las Vegas

Reports to: IT Support Manager

Pay Rate: 50,000 – 70,000 Annually

Duties and Responsibilities

  • Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment.
  • Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications
  • Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned
  • First level identification and escalation of Major Incidents using the approved IT escalation processes
  • Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT
  • Assist in creating knowledgebase articles, checklists, FAQs and End User training.
  • Follow all standard service desk policies and procedures.
  • Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment
  • Willingness to learn industry specific and proprietary management systems
  • Perform network administration functions, user account permissions, Active Directory changes
  • Follow up with clients to ensure resolution is complete and satisfactory
  • Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures
  • Collaborate with peers to form technical solutions
  • Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company
  • Additional responsibilities as assigned
  • Must possess reliable transportation and be willing to travel to customer sites as needed

Capabilities/Competencies

  • Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above.
  • Minimum of 2 years in a customer service role within an IT support team.
  • Thorough knowledge of all Windows server and desktop operating systems
  • Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange
  • Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration
  • Ability to provide remote desktop support to customers.
  • Ability to use remote support tools like VNC, LogMeIn, RDP, etc.
  • Ability to multi-task and maintain good communication is a must
  • Solid organizational skills and be strong attention to detail.
  • Excellent written and oral communication skills.
  • Excellent problem analysis and solving skills.
  • The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required.
  • Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis.
  • Must be able to learn quickly and be very self-sufficient with limited training required.
  • Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner.
  • Self-starter, dependable and accurate in completing tasks with strong attention to detail.
  • Demonstrated ability to multi-task and work independently with minimal supervision.
  • Adhere to internal IT Policy and Procedures as it relates to helpdesk operations.
  • Independent, self-starting attitude with the willingness to share knowledge.
  • Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues.
  • Ability to function effectively in a fast-paced environment

Desired Skills & Experience

  • 2-4-year degree in a Technical field
  • Minimum of 1 year in the hospitality industry
  • IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP.
  • Understanding of basic ITIL principals preferred.
  • Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based.
  • Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users.
  • Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN.
  • Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration.
  • Knowledge of Active Directory and application-based user account management.

Company Description

Desert IT Solutions is a growing Managed Service Provider supporting businesses with IT help desk, infrastructure, cybersecurity, cloud services, networking, backup, and project support. We are looking for an experienced IT MSP Technical Team Lead to help lead our technical team, improve service delivery, and ensure clients receive fast, professional, and reliable support.