ZipRecruiter

Log In

1

It Technician Jobs in Decatur, AL (NOW HIRING)

W3Global Inc.

IT Specialist

Madison, AL

$65K - $75K/yr

IT Specialist Location: Madison, AL Job Type: Full-Time Experience Level: Mid-Level Position Overview Our client is seeking an IT Specialist with strong SAP support experience to provide technical ...

ITW Automotive

IT Support Lead

Decatur, AL

$17.75 - $24.25/hr

The IT Support Lead is responsible for onsite IT operations and end-user support for a manufacturing facility. This role serves as the primary technology contact for the plant, ensuring reliable ...

Illinois Tool Works Inc.

IT Support Lead

Decatur, AL · On-site

$20.25 - $27.75/hr

The IT Support Lead is responsible for onsite IT operations and end-user support for a manufacturing facility. This role serves as the primary technology contact for the plant, ensuring reliable ...

New

BC Tech Pro

IT Help Desk

Huntsville, AL

... of a variety of technology-based products typically associated with an end-user computing ... Additional requirements may exist if offer of employment is extended Additional Information All ...

BC Tech Pro

IT Help Desk

Huntsville, AL · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Additional requirements may exist if offer of employment is extended Additional Information All ...

BC Tech Pro

IT Help Desk

Huntsville, AL

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Additional requirements may exist if offer of employment is extended Additional Information All ...

Momentum

Junior IT Specialist

Huntsville, AL · On-site

We're a high-energy, high-growth team and we love to win. Junior IT Specialist The Junior IT Specialist performs IT duties while working as part of a team with more experienced government and ...

Momentum

Junior IT Specialist

Huntsville, AL

We're a high-energy, high-growth team and we love to win. Junior IT Specialist The Junior IT Specialist performs IT duties while working as part of a team with more experienced government and ...

Momentum

Junior IT Specialist

Huntsville, AL · On-site

$45K - $50K/yr

We're a high-energy, high-growth team and we love to win. Junior IT Specialist The Junior IT Specialist performs IT duties while working as part of a team with more experienced government and ...

Smartfox Solutions

IT Support Specialist

Decatur, AL · On-site

$55K - $100K/yr

IT Specialist This position will provide LAN and desktop support to end-users and customer service on company-supported computer applications, platforms, and devices. The specialist should be able to ...

VIOC

Entry-level Lube Tech/Technician

Madison, AL · On-site

$15.50/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...

next page

Showing results 1-20

All JobsIt Technician JobsIt Technician Jobs in Decatur, AL

It Technician information

See Decatur, AL salary details

$27.2K

$45K

$73.1K

How much do it technician jobs pay per year?

As of Jul 14, 2026, the average yearly pay for it technician in Decatur, AL is $44,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $51,600.00 per year, depending on experience, location, and employer.

How much do most IT jobs pay?

The average salary for IT technicians varies by experience and location but typically ranges from $40,000 to $70,000 annually. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA or Cisco can earn higher salaries, especially in specialized or high-demand environments.

Which IT job is the highest paid?

The highest-paid IT jobs typically include roles such as IT Director, Chief Information Officer (CIO), and Solutions Architect, with salaries often exceeding $150,000 annually. These positions require extensive experience, advanced skills in areas like cybersecurity, cloud computing, and leadership, and often involve strategic decision-making and management responsibilities.

What Does an IT Technician Do?

An IT technician provides computer or network support to customers or employees. Your duties and responsibilities in this career vary depending on whether you specialize in networks or computer support. However, most IT technicians are capable of integrating or upgrading technology, such as operating system configuration, server installation and configuration, software and hardware integration, and database creation and management. You also train other workers on how to use these new systems or features and help new employees set up technology in their offices. IT technicians troubleshoot technical issues and provide help desk support to users. You also continuously monitor network usage, data security, and server configurations.

What does an IT technician do?

An IT technician is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems. They often assist users with technical issues, perform system updates, and ensure cybersecurity measures are in place. Strong problem-solving skills and knowledge of operating systems and networking are essential for this role.

What are the key skills and qualifications needed to thrive as an IT Technician, and why are they important?

To thrive as an IT Technician, you need a solid understanding of computer hardware, networking, troubleshooting, and typically an associate degree or relevant certifications such as CompTIA A+ or Network+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and diagnostic tools is highly valued. Strong problem-solving abilities, effective communication, and patience are essential soft skills for helping users and resolving technical issues efficiently. These competencies ensure minimal downtime, reliable technology support, and a positive user experience within any organization.

What are some common challenges IT Technicians face when supporting end-users, and how can they effectively address them?

IT Technicians often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple service requests simultaneously, and communicating technical solutions to users with varying levels of technical knowledge. To address these challenges effectively, technicians should prioritize strong problem-solving skills, develop clear communication techniques, and use ticketing systems to organize and track requests. Building patience and fostering positive relationships with end-users also contribute to smoother issue resolution and a more supportive work environment.

What is the difference between It Technician vs Network Technician?

AspectIT TechnicianNetwork Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesNetwork infrastructure sites, data centers
Job FocusHardware, software, troubleshootingNetwork setup, maintenance, troubleshooting
Industry UsageIT support, help desk, tech servicesTelecommunications, enterprise networks

While both roles involve technical support, an IT Technician handles a broad range of hardware and software issues, whereas a Network Technician specializes in network infrastructure and connectivity. The choice depends on whether you prefer general IT support or network-specific tasks.

What degree does an IT technician need?

An IT technician typically needs at least an associate degree in information technology, computer science, or a related field. Some employers prefer candidates with a bachelor's degree, especially for advanced roles, and certifications like CompTIA A+ or Network+ can also be valuable. Practical experience and technical skills are often as important as formal education.

What are IT Technicians?

IT Technicians are professionals who install, maintain, and repair computer systems, networks, and related hardware and software. They provide technical support to users, troubleshoot issues, and ensure that technology runs efficiently within an organization. Their responsibilities may include setting up new devices, updating software, and responding to help desk requests. IT Technicians often work in businesses, schools, or government agencies, and are essential for keeping technology running smoothly.
More about It Technician jobs
What cities near Decatur, AL are hiring for It Technician jobs? Cities near Decatur, AL with the most It Technician job openings:
It Technician jobs near you
Infographic showing various It Technician job openings in Decatur, AL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,995 per year, or $21.6 per hour.
IT Desktop Support Technician 3

IT Desktop Support Technician 3

United Launch Alliance

Decatur, AL

Other

Retirement, PTO

Posted 7 days ago

New

Job description

 Requisition ID: 1826

Location: ULA - Decatur 

Relocation: No 

Travel Requirements: 10% 

At ULA, success comes through the efforts of a strong, united team.

Thanks for your interest in United Launch Alliance, the world's most experienced and reliable space launch company! Successfully launching more than 155 consecutive missions with 100% mission success doesn't happen by accident. It's a testament to the commitment and dedication of our team of rocket scientists and support employees combined with the systems and processes we use to pull them together. As a ULA employee, you'll have the opportunity to grow in your career while working in a team-oriented culture that combines technology, innovation, ingenuity and a commitment to the extraordinary. Whether you are in college just launching your career, or, have experience and want to come work with the best rocket team in the world, our unshakable unity yields stronger solutions and better results as we carry out our mission to save lives, explore the universe, and connect the world. Our team is excited to meet you!

Job Overview & Responsibilities

United Launch Alliance (ULA) seeks an energetic and highly motivated self-starter to join our team as an IT Desktop Support Technician 3. The Information Technology Desktop Support Technician is responsible for the resolution of all second line IT incidents and service requests throughout all ULA locations, primarily focused in the ULA Decatur factory.   

Duties include but are not limited to:

  • General troubleshooting of the ULA desktop computing environment based on incidents and service requests logged via the tier-one service desk
  • Management and resolution of all 2nd line incidents and requests assigned to their queue in ServiceNow
  • Manage all assigned incidents/requests according to defined SLAs (within specific regions) - ensure 100% adherence to ULA policies and procedures
  • Deploy desktop computers and peripherals as well as record and track assets during deployment according to standards and workflow procedures
  • Maintain regional service excellence by providing customers with regular updates throughout the management of their incidents and requests
  • Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution
  • Support the set-up of new offices, sites or projects across the local region
  • Ensure the maintenance of all local equipment rooms and conference room facilities, mitigate risks arising from audits, fire, safety or other risk assessments
  • Develop, review and improve processes to maximize efficiency within the team
  • Exhibit a flexible approach to working and provide coverage where necessary
  • Provide training and guidance to end users
  • Provide weekly/daily reports/time reporting and updates on current issues
  • Provide conference room support including, when needed, maintaining connections to equipment
  • Perform floor walks to engage with employees
  • Maintain sufficient equipment stock to deliver service, including maintaining appropriate records
  • May perform such other duties as the supervisor may require from time to time or deem necessary

Required Education

Associate's

Required Years of Experience

Minimum of 4 years of related work experience

Basic Qualifications

  • Two years of directly related experience; progressive experience may be substituted for an associate's degree
  • Technical support experience in multi-tier applications, including remote end-user support, to 3,000 end users in small-large scale enterprise environment required
  • Extensive knowledge of latest MS Software Applications including Windows 10/11, and Microsoft Office 365
  • Knowledge of Local Area Networks, DHCP, DNS, and TCP/IP protocol
  • High level of proficiency and knowledge of working in a Corporate IT environment
  • Experience troubleshooting hardware (desktops, laptops, monitors, printers) and software errors and failures
  • Solid understanding of hardware and software asset management processes
  • Ability to learn, understand, and apply new technologies and equipment while also being able to generate instructional documentation
  • Demonstrated communication skills, both verbal and written
  • Ability to support remote locations
  • Deploy desktop computers and peripherals as well as record and track assets during deployment according to standards and workflow procedures
  • Maintain regional service excellence by providing customers with regular updates throughout the management of their incidents and requests
  • Ability to lift up to 35 lbs., bend, kneel, squat, stoop, work overhead, reach above shoulder level, sit, stand, walk (sometimes on uneven surfaces), and climb

Preferred Qualifications

  • ServiceNow platform for CMDB, service request, incident, problem, and change management
  • CompTIA Security+, A+, Network+ or similar certifications
  • CISCO certs
  • Experience in a manufacturing environment
  • Basic familiarity with industrial controls: 
    • Siemens
    • Fanuc
    • Cincinnati Milacron

What makes ULA different?

Because we understand launch success comes through the collective efforts of a team, we seek the best to join us. We value ethics, ingenuity, engagement and professional development for employees at all levels.

We offer our employees competitive pay and benefits including:

  • 401(k) match plus an additional employer contribution
  • Discretionary annual incentive bonus for eligible employees
  • Generous paid time off
  • Flexible work environments

Additionally, most salaried ULA team members work a "9/80 schedule," meaning they enjoy every other Friday off.

Benefits and work schedules may vary for union-represented hourly positions and are described in the applicable collective bargaining agreement.

Security Clearance / International Traffic In Arms Regulations (ITAR). This position requires use of information which is subject to the International Traffic In Arms Regulations (ITAR). Therefore, all applicants must be U.S. Persons as defined in ITAR 22 CFR 120.62 (e.g., U.S. Citizen, Lawful Permanent Resident (Green Card holder) or protected individual. See 8 U.S.C. 1101(a)(20) and 8 U.S.C. 1324b(a)(3) for additional information).

ULA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment.

ULA is a participant in the federal E-Verify Program. Posters in PDF format pertaining to this program can be accessed by clicking on the links identified below. E-Verify Participation poster (English / Spanish) and Right to Work Poster (English / Spanish).

Colorado Equal Pay for Equal Work Act requires covered employees to follow a post selection notification process. A hired candidate may opt out of this process by notifying the hiring manager in writing at the time the offer is accepted.

Apply