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It Tech Jobs in Dedham, MA (NOW HIRING)

CarGurus

IT Solutions Engineer II

Boston, MA · On-site

Build and iterate on workflow automations to reduce manual tasks and improve operational efficiency across the IT tech stack. * Help support and optimize our team's SaaS stack, including managing and ...

CarGurus

IT Solutions Engineer II

Boston, MA · On-site

$90K - $113K/yr

Build and iterate on workflow automations to reduce manual tasks and improve operational efficiency across the IT tech stack. * Help support and optimize our team's SaaS stack, including managing and ...

CarGurus

IT Solutions Engineer II

Boston, MA · On-site

$90K - $113K/yr

Build and iterate on workflow automations to reduce manual tasks and improve operational efficiency across the IT tech stack. * Help support and optimize our team's SaaS stack, including managing and ...

CarGurus LLC

IT Solutions Engineer II

Boston, MA · On-site

$90 - $113/hr

Build and iterate on workflow automations to reduce manual tasks and improve operational efficiency across the IT tech stack. * Help support and optimize our team's SaaS stack, including managing and ...

All JobsIt Tech JobsIt Tech Jobs in Dedham, MA

It Tech information

See Dedham, MA salary details

$29.8K

$49.3K

$80.1K

How much do it tech jobs pay per year?

As of Sep 4, 2026, the average yearly pay for it tech in Dedham, MA is $49,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $56,500.00 per year, depending on experience, location, and employer.

What is an IT Tech?

IT Techs, short for Information Technology Technicians, are professionals responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems within an organization. They provide support to users by resolving technical issues and ensuring that IT resources run smoothly. IT Techs may also assist with setting up new equipment, performing system upgrades, and implementing security measures to protect data. Their role is essential for keeping technology operations efficient and minimizing downtime.

What are the key skills and qualifications needed to thrive as an IT Tech, and why are they important?

To thrive as an IT Tech, you need a solid understanding of computer hardware, software troubleshooting, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and remote support tools is often required in this role. Strong problem-solving abilities, patience, and effective communication skills help IT Techs deliver excellent user support and work efficiently with teams. These competencies ensure quick resolution of technical issues, minimize downtime, and maintain seamless technology operations within an organization.

What are some common challenges IT Techs face when supporting end-users, and how can they effectively address them?

IT Techs often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges effectively, it's important to develop strong problem-solving skills, prioritize tasks based on urgency and impact, and practice clear, patient communication. Building a solid knowledge base and staying current with the latest technologies also helps IT Techs provide efficient and reliable support.

What is the difference between It Tech vs Network Technician?

AspectIt TechNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesData centers, client sites, office
Primary ResponsibilitiesHardware/software support, troubleshooting, system setupNetwork setup, troubleshooting, maintenance
Industry UsageIT services, tech support, corporate ITNetworking companies, IT departments, telecom

While both roles involve technical support, an It Tech generally handles a broader range of hardware and software issues across various systems, whereas a Network Technician specializes in network infrastructure, including setup and troubleshooting of network hardware and connections. The certifications and work environments overlap significantly, but their focus areas differ within the IT industry.

How much do most IT Tech jobs pay?

The average salary for IT technicians typically ranges from $40,000 to $70,000 annually, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced technicians with specialized skills or certifications can earn higher wages.

Is IT tech a good career?

IT tech is considered a stable and growing career with opportunities in areas such as network administration, cybersecurity, and technical support. It often requires certifications like CompTIA or Cisco, and involves problem-solving, technical skills, and continuous learning to keep up with evolving technology.

Which IT Tech career pays the most?

In the IT field, roles such as IT Security Manager, Cloud Solutions Architect, and Data Warehouse Architect tend to have the highest salaries, often exceeding six figures annually. These positions typically require advanced certifications, specialized skills in cybersecurity, cloud platforms, or data management, and often involve leadership responsibilities or complex technical expertise.

What job categories do people searching It Tech jobs in Dedham, MA look for?

The top searched job categories for It Tech jobs in Dedham, MA are:

What cities near Dedham, MA are hiring for It Tech jobs?

Cities near Dedham, MA with the most It Tech job openings:

It Tech jobs near you
Infographic showing various It Tech job openings in Dedham, MA as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,303 per year, or $23.7 per hour.

IT Solutions Engineer II

CarGurus

Boston, MA • On-site

Full-time

Posted 14 days ago

Job description

Role overview

The IT Solutions Engineer II will be responsible for building, maintaining, and improving the integrations and automations that connect CarGurus' corporate technology systems. You will develop hands-on expertise in our integration platforms and SaaS portfolio, contributing to the reliability and scalability of our corporate technology ecosystem. You will work closely with senior engineers and cross-functional stakeholders to implement solutions, troubleshoot issues, and maintain strong documentation practices. This role is well-suited for an engineer who is eager to grow their integration engineering skills across a modern, cloud-first IT stack.

What you'll do

  • Develop and maintain integrations between SaaS applications and core enterprise systems using platforms such as Boomi and Okta Workflows.
  • Build and iterate on workflow automations to reduce manual tasks and improve operational efficiency across the IT tech stack.
  • Help support and optimize our team's SaaS stack, including managing and integrating enterprise AI tools such as Glean and Claude.
  • Troubleshoot integration failures, debug automation scripts, and identify root causes of recurring issues.
  • Document integration workflows, automation processes, runbooks, and platform configurations for team knowledge sharing.
  • Participate in architecture and design discussions, contributing an understanding of system dependencies and data flows.

What you'll bring

  • 2-4 years of experience administering or building integrations in a corporate IT environment.
  • Hands-on experience with developing integrations in iPaaS platforms like Boomi.
  • Working knowledge of API concepts including authentication (OAuth, API keys), data mapping, webhooks, and basic error handling.
  • Ability to write or maintain scripts or automation rules across one or more languages or platforms (e.g., Python, JavaScript, Jira Automation, or Okta Workflows).
  • Familiarity with SaaS administration across collaboration, productivity, or identity tools (e.g., Atlassian, Google Workspace, Okta, or similar).
  • Curiosity and openness to working with emerging AI and LLM tooling as part of the IT software portfolio.
  • Strong written communication skills; ability to produce clear documentation and runbooks.
  • Ability to manage multiple tasks and priorities with guidance from senior team members.
  • Strong troubleshooting instincts and willingness to dig into unfamiliar systems.

Apply