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It Support Jobs in San Ramon, CA (NOW HIRING)

Lyon Living

IT Support Technician

Milpitas, CA · On-site

$25 - $29/hr

The IT Support Technician provides on-site technical support for use problems relating to hardware and software issues. This includes documenting all pertinent end user information and nature of ...

Lyon Living

IT Support Technician

Milpitas, CA

$25 - $29/hr

The IT Support Technician provides on-site technical support for use problems relating to hardware and software issues. This includes documenting all pertinent end user information and nature of ...

Roblox

IT Support Technician

San Mateo, CA · On-site

$24.50 - $33.50/hr

About the Role As an IT Support Technician III within Corporate Engineering, you'll play a key role in delivering reliable, high-quality technology experiences across Roblox. You'll independently own ...

SpaceX

Executive IT Support Specialist

Palo Alto, CA · On-site

$105K - $130K/yr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. EXECUTIVE IT SUPPORT SPECIALIST SpaceX is looking for an Executive I ...

Roblox

IT Support Technician

San Mateo, CA · On-site

$24.50 - $33.50/hr

About the Role As an IT Support Technician III within Corporate Engineering, you'll play a key role in delivering reliable, high-quality technology experiences across Roblox. You'll independently own ...

Sciton

IT Support Specialist I

Palo Alto, CA · On-site

$70K - $85K/yr

If you want to work on meaningful technology that directly improves patient outcomes and be part of a company that values curiosity, ownership, and excellence, we would love to meet you. IT Support ...

Aalyria

IT Support Specialist

Livermore, CA · On-site

$75K - $100K/yr

Role Overview: We're seeking an experienced IT Support Specialist to be the first dedicated support member of our IT team, working alongside our Senior IT Lead and Senior InfoSec Lead. This role will ...

53 Stations

IT Support Engineer

San Francisco, CA · On-site

What you'll bring: * 3-5 years in IT support or IT engineering, with at least 2 supporting a majority‑Mac fleet. * System administration and advanced troubleshooting across macOS endpoints ...

Finix

IT Support Specialist

San Francisco, CA · On-site

$110K - $140K/yr

... an IT Support Specialist who thrives at the intersection of security, compliance, and seamless employee experience. You'll own the systems and processes that keep our team productive and our ...

Finix

IT Support Specialist

San Francisco, CA · On-site

$110K - $140K/yr

... an IT Support Specialist who thrives at the intersection of security, compliance, and seamless employee experience. You'll own the systems and processes that keep our team productive and our ...

Bank of the Orient

IT Support Specialist

Millbrae, CA · On-site

$25 - $35/hr

IT Support Specialist Bank of the Orient is an independent Asian Community Bank that has proudly served the financial needs of multiple Bay Area communities for over 55 years and Texas area. We are ...

Collective Hub, Inc

IT Support Engineer

San Francisco, CA · On-site

$160K - $189K/yr

Write and maintain knowledge-base articles and runbooks so fixes stick and repeat What you'll bring: * 3-5 years in IT support or IT engineering, with at least 2 supporting a majority-Mac fleet.

Rosendin

IT Support Specialist II

San Jose, CA

The IT Support Specialist II is responsible for IT support for the Regional Office and may be asked to support surrounding Regional Offices. This includes, but is not limited to, job sites in several ...

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Showing results 41-60

All JobsIt Support JobsIt Support Jobs in San Ramon, CA

It Support information

See San Ramon, CA salary details

$13

$20

$29

How much do it support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it support in San Ramon, CA is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $22.84 per hour, depending on experience, location, and employer.

What does an IT support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

Is IT support a difficult job?

IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
More about It Support jobs

What cities near San Ramon, CA are hiring for It Support jobs?

Cities near San Ramon, CA with the most It Support job openings:

It Support jobs near you
Infographic showing various It Support job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $43,215 per year, or $20.8 per hour.

IT Support Technician

Milpitas, CA • On-site

Lyon Living
Real Estate • 201 - 500 employees
Learn more about Lyon Livingexternal

$25 - $29/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

Job description

Lyon Living proudly offers the following benefits:
  • Medical/Dental/Vision Plans/FSA/HSA
  • 401K Matching
  • Employee Housing Discounts
  • Education Reimbursements
  • Employee Referral Bonuses

Pay Range: $25.00-$29.00 per hour
New opportunities are waiting for you! Are you customer service driven and ready to join our dynamic team?
We are committed to delivering excellent customer service while maintaining a work culture fostering community, collaboration, and innovation. We are seeking to hire a full-time IT Support Technician.
The IT Support Technician provides on-site technical support for use problems relating to hardware and software issues. This includes documenting all pertinent end user information and nature of problem or issue through the help desk application, follow-up on open issues and project and assisting with PC, voice and data support.
Essential Job Functions:
  • Assist with internal physical moves which include: PCs, telephones, printers; for all property and corporate offices.
  • Basic System Administration: Perform basic system administration tasks, such as creating and modifying user accounts, managing file permissions, and assisting with user access-related issues.
  • Password Resets and Account Unlocking: Assist users in resetting passwords, unlocking user accounts, and providing basic user account management support.
  • Documentation and Ticket Management: Maintain accurate documentation of support requests, troubleshooting steps, and resolutions in a ticketing system. Ensure proper categorization, prioritization, and timely resolution of support tickets.
  • Field incoming help requests from end users via both telephone and work orders in a courteous and prompt manner.
  • Provide onsite and remote support to end-users.
  • Respond to assigned tickets/tasks in accordance with company guidelines.
  • Record, track and document the help desk request processes including successful and unsuccessful decisions made and actions taken through to the final resolution.
  • Troubleshoot Windows and Mac desktop and Microsoft Office applications.
  • Access software updates, drivers, knowledge bases and frequently asked questions resources on the Internet to aid in problem resolution.
  • React to service outages promptly with adherence to standard operating procedures.
  • Take ownership of tasks and follow through to ensure complete resolution.
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
  • Perform post-resolution follow-ups to help requests.
  • Escalate technical support calls and tickets to the IT Team Lead when appropriate.

Experience/Requirements:
  • 2-3 years of experience with basic hardware, including laptops, desktops and printers.
  • Experience in troubleshooting, diagnosing problems involving software, hardware or combination of the two.
  • Audio Video troubleshooting preferred but not required.
  • Experience in Windows, Mac OSX, Microsoft Office, Microsoft Exchange, VoIP Telephony, basic networking and overall end-user support.
  • Required to work on-call duty when needed.
  • Basic understanding of Help Desk ticketing platform. Service Desk experience preferred.
  • Exceptional written and verbal communication skills.
  • Strong documentation and organization skills and attention to detail.
  • Ability to multi-task and demonstrate a sense of urgency when needed.
  • Required to speak and write the English language in an understandable manner.

Send your resume to Careers@lyonliving.com
This position requires attendance at offsite meetings, visits to other Company operated locations, purchase of goods from offsite vendors and other tasks away from a single assigned location. Applicant must have a valid driver's license or be able to utilize an alternative form of transportation at their own expense which allows them to reach the required destination in a time period comparable to that if they were to drive their own vehicle. Employees choosing to drive their own vehicle for work-related duties will be required to have a valid driver's license and provide proof of insurance, and may be subject to a DMV record search.
Lyon Living is an Equal Opportunity Employer. Employment selection and related decisions are made without regard to race, color, religion, sex, national origin, disability, or veteran status.
Pre-employment background check and drug screening required. Lyon Living participates in the E-Verify program.

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