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It Support Jobs in Reno, NV (NOW HIRING)

Redwood Materials

IT Support Specialist

Mccarran, NV

They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other ...

Figure

IT Support Specialist

Reno, NV · On-site

The IT Support Specialist will provide exceptional technology support to employees, addressing software, hardware, and network issues to ensure efficient operations. Responsibilities : • Perform ...

Hamilton Company

IT Support Specialist

Reno, NV

We are seeking a versatile and proactive IT Support Specialist to provide comprehensive technical assistance across our diverse workforce, including on-campus office staff, a distributed remote team ...

Figure Lending

IT Support Specialist

Reno, NV · Hybrid

$21.15 - $26.44/hr

As our IT Support Specialist, you'll deliver world-class technology support to everyone at Figure with a focus on exceptional service. You will provide technical support in person, over the phone ...

Hamilton Company

IT Support Specialist

Reno, NV · On-site

$28 - $33/hr

Responsibilities We are seeking a versatile and proactive IT Support Specialist to provide comprehensive technical assistance across our diverse workforce, including on-campus office staff, a ...

Hamilton Company

IT Support Specialist

Reno, NV · On-site

Responsibilities We are seeking a versatile and proactive IT Support Specialist to provide comprehensive technical assistance across our diverse workforce, including on-campus office staff, a ...

Figure Lending

IT Support Specialist

Reno, NV · On-site

$21.15 - $26.44/hr

As our IT Support Specialist, you'll deliver world-class technology support to everyone at Figure with a focus on exceptional service. You will provide technical support in person, over the phone ...

Figure Lending

IT Support Specialist

Reno, NV · Hybrid

$21.15 - $26.44/hr

As our IT Support Specialist, you'll deliver world-class technology support to everyone at Figure with a focus on exceptional service. You will provide technical support in person, over the phone ...

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Figure

IT Support Specialist

Reno, NV · On-site

They are seeking an IT Support Specialist to provide exceptional technical support for software, hardware, and network issues to ensure efficient business operations. Responsibilities : • Perform ...

MiconeStaffing

Entry-Level IT Support Technician

Reno, NV

$15 - $20/hr

Entry-Level IT Support Technician Location: Reno, NV (On-site) Job Type: Temporary / Project-Based (30-45 Days) Pay: $15-$20/hour (DOE) Position Overview We are seeking an Entry-Level IT Support ...

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Douglas County, NV

IT Support Coordinator

Minden, NV · On-site

$33.42/hr

Documents procedures and provides feedback for continuous improvement of IT support services. * Pulls and terminates network cables, punches cables into patch panels, ensuring proper alignment and ...

Douglas County (NV)

IT Support Coordinator

Minden, NV · On-site

$33.42/hr

Documents procedures and provides feedback for continuous improvement of IT support services. Pulls and terminates network cables, punches cables into patch panels, ensuring proper alignment and ...

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All JobsIt Support JobsIt Support Jobs in Reno, NV

It Support information

See Reno, NV salary details

$11

$18

$26

How much do it support jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for it support in Reno, NV is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What are the most commonly searched types of It Support jobs in Reno, NV? The most popular types of It Support jobs in Reno, NV are:
What are popular job titles related to It Support jobs in Reno, NV? For It Support jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Reno, NV look for? The top searched job categories for It Support jobs in Reno, NV are:
What cities near Reno, NV are hiring for It Support jobs? Cities near Reno, NV with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Reno, NV as of June 2026, with employment types broken down into 64% Full Time, 31% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,557 per year, or $18.5 per hour.
Executive IT Support

Executive IT Support

Sierra Nevada Corporation

Sparks, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Sierra Nevada Corporation rating

8.6

Company rating: 8.6 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

17th of 60 rated aerospace companies

Job description

The Executive IT Support Specialist is responsible for delivering high-level technical support to executive leadership within the Aerospace and Defense industry. This role ensures that executive users have seamless access to technology and efficient resolution of IT issues, maintaining productivity and strategic operations. The Specialist will troubleshoot, resolve, and escalate technical problems while providing exceptional customer service.
As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.
Key Responsibilities:
  • Provide dedicated IT support to executive leadership, ensuring timely and effective resolution of technical issues.
  • Install, configure, and maintain hardware and software for executive offices and remote environments.
  • Manage and troubleshoot mobile devices, laptops, desktops, and other peripheral devices.
  • Assist with video conferencing setups, ensuring seamless connectivity and functionality during meetings.
  • Coordinate with other IT teams to escalate and resolve complex issues beyond the scope of front-line support.
  • Maintain confidentiality and security of all executive communications and data.
  • Train and assist executives in using new technology and software applications.
  • Monitor and maintain system performance, ensuring minimal downtime and optimal functionality.
  • Document and update technical procedures and support actions.
  • Assist in the implementation of new technologies and systems for executive use.

Qualifications You Must Have:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 5 years of experience in IT support, with at least 2 years supporting senior executives.
  • Proficiency in Windows, macOS, and mobile operating systems (iOS, Android).
  • Certification in CompTIA A+, Network+, or equivalent.

Qualifications We Prefer:
  • Experience in the Aerospace and Defense industry.
  • Advanced certifications such as ITIL, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional.
  • Familiarity with enterprise-level security protocols and data protection policies.
  • Experience with AI-driven IT support tools and automation.

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.
SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.
IMPORTANT NOTICE:
This position requires the ability to obtain and maintain a Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.
Learn more about the background check process for Security Clearances.
SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We're known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation's most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!
SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.

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